Avis (3 304)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
17 août 2020

You can create some really slick, modern, and professional-looking sites with Shogun. The interface is pretty straightforward and simple, but can be a bit clunky when trying to rename elements or navigating the sidebar in general. Lots of options for responsive elements and you can even edit elements to only appear at certain resolutions - making it possible to have a mobile and desktop version of a page that are completely different. The staff is quick and responsive to questions! Kalen Christ and Sweetan Mankotia both were very helpful and polite. I will happily continue using Shogun!

Vision Lab
États-Unis
Plus de 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 17 août 2020

Thank you for your review and your honest feedback! Feedback really helps us know where to focus on the product and know where user pain points are - it goes a long way to helping us fix any issues that you run into. Please always feel free to pass on any feedback to our support team, we will make sure that it gets into the right hands!

I'll be sure to let Kalen and Sweetan know that you left such a great review!

Karl | Team Lead, Technical Support

23 janvier 2020

Very easy to navigate & use. I started off knowing nothing on how to use it but thanks to the tutorials and practice, I got the hang of it pretty quickly. Now I'm producing blog content & special pages for my company with ease.

MS. READ (M) Sdn Bhd
Malaisie
Plus de 4 ans d’utilisation de l’application
4 mars 2022

Versatile tool for quickly building static pages . Great support team; always quick in their responses and always try their best to assist with issues. Would like to see improvements in modernity of features and U.

Rebecca Stella
Suède
Plus de 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 4 mars 2022

Hey there! We appreciate you leaving a review for us. Thank you so much.

We are happy to hear that you are having a good experience with Shogun and that our support team could help. We also appreciate the feedback as we are continuously working on improving the app for you.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Modifié le 31 mars 2021

UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.

Giftbox Boutique
Nouvelle-Zélande
Plus de 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 31 mars 2021

Thank you for your review, and for your feedback, Andy.

We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us.

Hoping that we can turn your experience around :)

Thanks again for the feedback

Karl | Team Lead, Technical Support

7 décembre 2020

Despite occasional frustrations with user-friendliness of this app, I'd like to compliment Andre from the Shogun support team. He provided excellent/prompt support on a somewhat major issue I was experiencing. I would suggest having patience with the app, and would recommend submitting a support ticket when issues arise.

American Licorice Company
États-Unis
Plus de 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 11 décembre 2020

Thank you for your honest review! I'll be sure to pass on your kind words to Andre. I'm sorry to hear that you faced issues with the user-experience side of things - please do feel free to send on any feedback to support@getshogun.com and we will make sure that it gets to the right team!

Karl | Team Lead, Technical Support

5 mai 2020

We have been very happy with the page building functions on this App. Aesthetically, we have been able to achieve nearly all the things we wanted to by using this App. The support team have also been responsive and helpful. The only limitation we faced has been the form customization - which we would have liked to have more integration into Shopify's systems with. Nevertheless, we are very grateful to have found Shogun as our site building platform.

Starfish Project Wholesale
États-Unis
Plus de 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 5 mai 2020

So happy to hear that the team could help you out with your site! Thank you for taking the time to leave a review and for the feedback about the forms! Definitely will log that as a feature request, I know you're not the only one who would like to see Shopify form integration added 🙏

Karl
Team Lead, Technical Support

18 avril 2019

useful and easy to use, sometimes I find some difficulties with mobile responsiveness. Over-all, very useful app!

Manebí
Italie
Environ 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 18 avril 2019

Thanks Pietro! We are building some stronger features for cross screen editing that will be released in the coming months. Would love in depth feedback of the difficulties you faced. Thanks for being supportive! - Nick (Cofounder, Shogun)

17 septembre 2020

This is a nice App:) It is a little bit difficult to control but if I contact to a customer service,I could get a reply from a customer support team and they give me a tips for solution. Awesome!

sputnik shop
Japon
Presque 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 22 septembre 2020

Thank you for your review! We really appreciate it.

Please feel free to send us on any feedback that you have to support@getshogun.com :)

Thanks,

Karl | Team Lead, Technical Support

22 juillet 2022

I do like the app however it is at times clunky - however, my experience with Mara on support was fantastic as she was very quick at resolving my problem!

The Blue Space
Australie
Presque 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 22 juillet 2022

Thanks for sharing your feedback and leaving us a review, Bill!

I am glad to hear that Mara was quick to resolve the issue for you. I'll share this with our entire team. Thanks!

I also wanted to apologize for the experience with the app not being up to mark. I see that Mara suggested clearing a few things on the browser side and we'd like to know if that helped. In case the issue persists or you have any other questions, please do let us know. 🙂

Sweetan | Manager | Support
Shogun Page Builder

15 juin 2023

Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service.

I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.

GWF Nutrition
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 18 juin 2023

Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot.

I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update.

Thanks for your support.

Sweetan | Client Services
Shogun Page Builder