Avis (3 284)
Affiner
-
Par note
Definitely doesn't deserve its money. Their monthly subscription fee is so expensive. I even don't pay that much money to Shopify! I don't recommend...
Hello Berke! Sorry to see this review, and wish you had a better experience. Looks like you built 50 pages in our software while only 7 days into your 10 day free trial. Keep in mind that we let you keep your pages (live), even after you uninstall, so the cost to you was $0. Pretty surprised to hear that this was a negative experience, but we do want to make sure that you are satisfied. A member of our support team reached out to offer an extended free trial, as well as our support. Wishing you best of luck. -Nick (Cofounder, Shogun)
Easy to use and plenty of features even on the free. The support I needed was friendly, quick and helpful, using language that a lay person (like myself) would understand. I would recommend Alex to anyone who needs support with their app. Many thanks.
Hey there, Neil! We are very happy to hear that you are finding Shogun easy to use and enjoying the features.
We appreciate you taking the time and leaving us a review. Alex is indeed awesome and I am happy to pass the feedback to him along with the entire support team.
Let us know if there's anything we can help you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Super fast support and Shogun is easy to use. There are some restrictions, but what you see is what you get.
We wanted to thank you for taking the time and leaving us a review, Marie-Louise.
We'll be happy to work on the restrictions as your feedback helps us to improve the app and your experience with our app and support.
Please don't hesitate to write back to us if you have any questions in the future and we'll be happy to assist you. Thanks! 😊
Sweetan | Client Services
Shogun Page Builder
Thank you very much Sweetan, I had a problem with another account platform and he solved it for me very quickly and saved my day, hooray for his efficiency, I really appreciate it!
Trust this platform very much!
It was great to communicate with you earlier, Yinze!
I'm glad I was able to assist you and resolve the issue for you. Thank you so much for your patience, love, and support. 😊
We appreciate your trust in Shogun and are always available to help you.
Thanks! 🤩
Sweetan | Client Services
Shogun Page Builder
I installed this app to check it's possibilities for customizing my website. During "test drive" it did seem as easy to use app.
But at the end realised that for now we're good with themes desing possibilities.
The support team is super helpful and quick to respond.
I have a number of Shopify stores and Shogun is the first app I install. I can't say enough about how easy and flexible Shogun is to use. On top of this, Nick, Finbarr, and the team are always available for support and bend over backward to help. If you need to build a page - any page - on your Shopify store, there is no better app than Shogun.
Quick and super easy to use. Support is fast and very helpful. Really worth it, highly recommend!
I just really wish they were upfront and direct with accurate information pertaining to the product offering. I suggested review of mis directed information and found myself to be the QC instead of the customer. Leading to the idea that I would forever be the Project QC manager and that is not the role I am to play. I now have to undo all the code (which also was never suggested by the developer to duplicate the theme prior to installation) There was just a push to install and setup. I did wait on parts of this as I was finding their disinterest in recognizing the standing issues in their software. I hope they take the programming and feedback more serious in the future. I would love to see a change in the final updated product when it is out of beta release as well as a better attitude towards the people providing research to the errors in their programming instead of them stating they do not exist.
Hey there, Frank!
I'm sorry to hear that your Shogun experience wasn't a positive one. We can certainly understand the concerns.
We appreciate the feedback you have provided and I do want to mention that the issue you were facing has been elevated so that we can resolve it at the earliest.
Shogun makes very small additions to the Shopify theme on installation - https://getshogun.com/help/en/articles/3638504-what-additions-does-shogun-make-to-the-theme
However, we'll be happy to assist you further if you would like us to remove this.
I have also reached out to you via email so that if you have any further questions or issues, we can look into them for you.
Sweetan | Team Lead, Support
Shogun Page Builder
Good app, but didn't suit our needs. Nick is prompt and helpful. Cheers
I can recommend Shogun. However I think the prices are too high. That's my only negative point about the app.
Thank you for your review! We really appreciate your feedback regarding the price, we will be sure to pass this feedback onto the appropriate team! I've sent you an email after this review came in, please feel free to reply or send over any further feedback to support@getshogun.com.
Karl | Team Lead, Technical Support