Avis (3 304)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
8 janvier 2024

I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.

Hugo & Me
Royaume-Uni
3 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 14 janvier 2024

Hi there, Victoria. Thank you so much for leaving us a review.

I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team.

We'll also be looking forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

21 novembre 2023

The technician was very responsive and helped me solve the problem very quickly!

Minisforum JP
R.A.S. chinoise de Hong Kong
Presque 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 23 novembre 2023

Hi there, thank you so much for leaving us a review and sharing your experience.

We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

20 février 2024

Justine was super helpful and got my question answered promptly !

saintbernard.com
États-Unis
Plus de 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 23 février 2024

Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.

I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun

19 janvier 2024

Very helpful customer service (Sweetan was especially helpful), the app is easy to use and helps you make very nice looking websites. I highly recommend!

Ludivo
États-Unis
Environ un mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 25 janvier 2024

Hey there, Izayah. Thank you so much for leaving us a review and sharing your feedback.

It was great to communicate with you and I am glad I could help. We'll be here to assist you again should you have any further questions or bump into any issues.

Thanks for your love and support.

Sweetan | Client Services
Shogun

16 février 2024

I highly recommend Shogun. Their app is extremely potent and easy to use, being able to create stunning pages! Their support is furthermore extremely polite and very quick in resolving matters. I can't praise this team and product enough. :)

INNUTRIA™
Danemark
Environ un mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 23 février 2024

Thanks for leaving us a review, Samer. We greatly appreciate your feedback and are glad to hear that you find Shogun to be potent and easy to use.

Our support team is always here to assist you and we will look forward to serving you again.

Thanks for your honest recommendation. 😊

Sweetan | Client Services
Shogun

12 janvier 2024

It has prompt and effective assistance in resolving my issues via chat. Rhys's professionalism and swift problem-solving skills are commendable.

Walkers Appeal
Espagne
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 14 janvier 2024

Thank you for taking the time and leaving us a review and sharing your feedback, Samantha. We greatly appreciate this.

Rhys is indeed awesome and I am glad to hear that he could help resolve the issues. I am happy to pass on the kind words to him.

Please don't hesitate to write back to us if you have any further questions. We'll be here to answer them for you. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

9 janvier 2024

Amazing customer service!

One Block Down
Italie
Environ 4 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 14 janvier 2024

Hi, Bruno.

Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

9 janvier 2024

Super fast support!

PICARD Fashion
Allemagne
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 14 janvier 2024

Hey, Serenad. Thanks for taking the time and leaving us a review.

We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

27 février 2024

Top class support from James and Sweetan, highly recommended

Wongs Jewellers
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 28 février 2024

Hi there, James. Thanks for sharing your feedback and leaving us a review.

We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well.

Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun

28 novembre 2023

Great product and even better customer support

HappyTails
États-Unis
Environ 2 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 30 novembre 2023

Thank you so much for leaving us a review, Matthew.

We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback.

We'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder