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Second update, I have bumped it back up to 5 because I know how much reviews mean. They addressed the issues and all is well. I still warn to be careful with any coding with their app, make sure you follow things correctly otherwise youll be in a huge mess
Update: Still experiencing major issues with yotpo reviews populating on my pages. This has been nothing but a waste of time and money to try and resolve and shogun isn't helping.
Do NOT use shogun for a product landing page on your theme
Tough rating because I like everything you can do with building pages although its very time consuming to make adjustments for each display option.
I've also had a major issue with reviews not populating and have had to pay a developer a good amount of money to try and resolve a coding issue for reviews to populate on shogun pages. It's honestly been nothing but a pain and wasted time and money. I hope to update my review once they resolve this.
Thank you for your honest review! Glad to hear that the team could help you out - however, I am very sorry to hear about the issues that you had, and may still be having. If you have any issues in the future, please do let us know - always happy to help. I hope that we can regain your trust in the future!
Karl | Team Lead, Technical Support
Great app, great support team.
Love using this app, makes my life so much easier, and the page looks fantastic. Customer service has been excellent, would highly recommend.
Thank you! Happy to hear that Shogun is helping you!
Karl | Team Lead, Technical Support
Shogun is not just one of the best page builder apps I have used, it IS the best page builder. It has made my job a lot easier by being able to create great pages myself without hiring a developer. They also are super helpful, get back to you super quick and even copy pages over to our other domains. Love it.
Fast reply! Extremely helpful! Very helpful! I like this App support! Technical support specialist let me know the Shogun editor does not load JavaScript by default since it can sometimes cause major issues in the editor and this is what was causing the loading issue that I was seeing. Then he enabled JavaScript loading in the editor for our company account and now he fixed the issue. Because of this App support, I will definitely keep using this app.
Thank you! So happy to hear that the team could help you out and get you back working as fast as possible! Please do not hesitate to reach out if you need anything else, or run into any other issues.
Karl | Manager, Technical Support
Highly recommend. Interface is super easy to work with (unlike Shopify's built-in page editor) & their customer support is beyond efficient. Would have left Shopify if not for this app.
Shogun is a great app and provides us with everything we need when it comes to website design. Although the pricing is high, it provides a premium experiance across all platforms for our customers.
We greatly appreciate you taking the time and leaving us a review, Ben. 🙂
We are super excited to hear that Shogun provides you with everything you need for website design and that the premium experience your customers enjoy is an advantage. We also appreciate your feedback on the pricing and I'll be sure to share this internally with the team.
Please don't hesitate to write back to us if you bump into any issues or have any questions for us. Thanks for your continued support.
Sweetan | Client Services
Shogun Page Builder
The best customer service!!! Thank you Lynsey. So appreciated you taking the time to answer all our questions and even recording mini video tutorials that showed me exactly how to fix the issues that came up. Felt very cared for. Shogun is the best!
Hey there! Thank you so much for the review. 🎉
We are glad to hear that you are enjoying Shogun and having a good experience. I'll be happy to pass along your feedback to Lynsey and the support team. 😊
Let us know if we can help you with anything else.
Sweetan | Team Lead | Support
Awesome customer support. Thanks Jill!!!
Shogun replied to my email within the hour, sent screenshots of where the issue could be on the page I was building, completely solved my problem. Great service and customer support! Thanks! Sam - minkinteriors.com
Hi there, Thanks for the awesome review. We appreciate your honest feedback.
We are always happy to share screenshots and video tutorials where possible as it helps to analyze and answer the questions easily. I'll be sure to share your feedback with the entire team.
Let us know if there's anything else we can help with.
Sweetan | Team Lead | Support
Shogun Page Builder