Avis (3 289)
Affiner
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Par note
Support was very quick detailed and attentive. Also previous dealings w company were great.
Thanks for taking the time and leaving us a review, Marcel.
We are glad to hear that our support team was quick to help and that the experience has always been a positive one. Thanks for sharing the feedback.
Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Love the ease of use of Shogun and the support is top notch
Hi there, Morgan. Thanks for taking the time to share your feedback. We are super glad to hear that you are enjoying the ease of use Shogun offers and that our support team was able to help you.
We are here to answer any further questions you may have and we'll look forward to assisting you again.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Shogun is an awesome builder. With the limitations for drag and drop solutions within Shopify, this builder has been a saving grace!
Hi there, Kevin! Thank you for taking the time and sharing your feedback.
We are happy to hear that you are having a good experience with Shogun. The drag-and-drop elements are indeed super helpful and we are continuously working to add more features for you.
Please let us know if there is anything we can help with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Great customer support!
Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review.
Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions.
We appreciate your continued support. 😊
Sweetan | Client Services
Shogun
Amazing customer service!
Hi, Bruno.
Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
Super fast support!
Hey, Serenad. Thanks for taking the time and leaving us a review.
We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
Great support, very fast
Hi there, Florian! Thanks for sharing your feedback in the form of a review. We are super glad to hear that your experience with our support team has been such a good one.
Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
charged me 99$ when i had uninstalled a long time ago, get back to me to refund my money please
Hi there!
Thanks for reaching out with your feedback.
We noted your request for a refund yesterday, and my colleague, Sweetan of the Billing team, replied to say that he had processed your refund and that the amount would be back with you in the next 5-10 days as per normal process.
It looks like our email reply may not have been received and we suspect the email address you used to reach out to us had a slight typo. If there are any outstanding action items, could you please write back to us or reply to the same email thread? We'll be happy to assist you.
Looking forward to hearing back from you.
James | Client Services
Shogun
Great product and even better customer support
Thank you so much for leaving us a review, Matthew.
We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback.
We'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
I have downloaded the free version as I want to start with just 1 landing page. I have to say it's not "that user friendly" however I had a Zoom session with Sweetan, a Shogun design team member, and he helped me loads with creating a great landing page and suggested lots of design things to make it stand out! Thanks for this, you really went above and beyond!
Hey there, Maria! Thank you so much for taking the time and sharing your experience with us here.
It was great to communicate with you and I am glad I was able to help. Our team strives to go above and beyond and we will look forward to assisting you again in the future.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder