Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
26 octobre 2023

Love Shogun! Amazing customer service. Shopify should really acquire this platform...

VAMPONS
États-Unis
Environ 2 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 6 novembre 2023

Hi there, Thank you so much for taking the time and leaving us a review of your experience with Shogun and our support team.

We greatly appreciate the feedback and look forward to assisting you again should you bump into any issues. 😊

Sweetan | Client Services
Shogun Page Builder

19 septembre 2023

I had a very odd issue with my site as I was building pages, and I was very concerned that all my work was going to be unusable. I contacted support and Lynsey was absolutely amazing, fixing the issue within 4 business days, and informing me of why it went wrong and what the process was to fix it. Thank you so much for your prompt and detailed help!

The Skin Lab Shop
Australie
4 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 21 septembre 2023

Hi there, Sophia! Thank you for taking the time and sharing your experience with Shogun in the form of this review. 💜

I am very happy to hear that Lynsey was not only able to fix that odd issue but was also able to share additional information about the cause. I will be sharing the feedback with her and our entire support team. 😊

We'll look forward to assisting you again and if you bump into any issues, please don't hesitate to write back to our team.

Sweetan | Client Services
Shogun Page Builder

7 novembre 2023

Great support, very fast

shop LEDVANCE Italia
Allemagne
Presque 3 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 15 novembre 2023

Hi there, Florian! Thanks for sharing your feedback in the form of a review. We are super glad to hear that your experience with our support team has been such a good one.

Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

14 septembre 2023

Fast and Effective service. Easy to build your page with Shogun!

Ice's Secret
Singapour
Environ 3 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 18 septembre 2023

Hi there, Dong! Thank you so much for leaving us a review.

We are happy to hear that Shogun has been fast and effective for your requirements and that it has been a breeze to create and design pages.

Please let us know if there is anything else we can help you with. 😊

Sweetan | Client Services
Shogun Page Builder

27 septembre 2023

I love the flexibility that shogun offers when designing a site. It's just a deeper level of customization and expression than regular shopify themes. (To my knowledge)

Easy to use. Well built for developing between mobile, tablet, laptop, desktop. Takes a little bit to learn how to do exactly what you want to do. I'm somewhat computer smart, and found this app intuitive and effective. Give it a try for sure.

PawzUps
Canada
16 jours d’utilisation de l’application
Shogun Labs, Inc. a répondu 1 octobre 2023

Hey there, Ethan! Thank you so much for taking the time and leaving us a review.

We are super excited to hear that Shogun has been flexible when it comes to designing the site and offers a level of customization that is not offered on the regular themes. We designed the app to ensure you have all the means within the app to bring the best designs and outcomes. 🎉

Thanks for sharing your honest feedback and let us know if there is anything else we can assist you with. We are here to assist.

Thanks for the recommendation. We appreciate that. 😊

Sweetan | Client Services
Shogun Page Builder

26 juin 2023

I submitted several tickets and always got prompt responses from their team. Alex and Reese have been especially helpful and even took time to demonstrate things over a zoom call. I had all of my questions answered and they even took the time to show me something upcoming that I am particularly interested in. I love the app and plan to be using it for a long time.

Very knowledgeable and friendly. Will do business with again!

Avery Claire & Company
États-Unis
7 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 27 juin 2023

Hi there! We appreciate you taking the time and sharing your feedback in the form of this awesome review.

I am happy to hear that Alex and Reese were able to help and answer all the questions for you. I am also glad to hear that the learning session was useful.

Thank you so much for all your love and support. Please don't hesitate to write back to us if you bump into any issues. 😊

Sweetan | Client Services
Shogun Page Builder

4 septembre 2023

I purchased a Shogun plan to create sections to supplement my Shopify theme. I'm new to Shopify and Shogun. Their online support is superb. Someone named Rhys worked with me for half-an-hour, showing me how to create the masonry grid I was looking for. Great app, great service.

Governor Baxter
États-Unis
4 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 6 septembre 2023

Hi there, James! 👋 Thanks for leaving us a review.

We are very happy to hear that Shogun has been the perfect supplement to your Shopify theme and the requirements. The Sections are a powerful feature and they allow you to achieve so many things. 😊

Rhys is amazing and I see you had a wonderful experience while working on the issues with him. I'll be happy to share the feedback with him and our entire support team. Our team is always here to assist you.

Thank you for your support.

Sweetan | Client Services
Shogun Page Builder

13 juin 2023

I am still learning all the features of the app, but I really appreciate the ability to create sections. This saves a lot of time in creating my pages in Shopify.
The support is super fast and very kind, and in no time my issues were resolved.
The only thing that would be nice is that for multilingual shops that already have a translation app (which is not Weglog) they can use it for translations.

PerlineBeads
Suisse
4 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 14 juin 2023

Hi there, Monica! Thanks for leaving us such a nice review. 🤩

We are glad to hear that Shogun's theme sections feature has been of great help. I am happy to share the feedback with our product team.

Also, I am happy that your experience with our support team has been great. Our team is always here to assist and answer the questions for you.

And, we also appreciate the honest feedback about your requirements for a multilingual shop. Our team has been exploring more integrations and we'll be excited to share the updates with you. 😊

Sweetan | Client Services
Shogun Page Builder

20 juillet 2023

Great customer support! I had an issue with a page and Leah helped me fix the issue very quickly. Knowledgeable and friendly staff. Thank you!

Melissas Produce
États-Unis
Environ 3 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 23 juillet 2023

Thank you so much for sharing your feedback in the form of such kind words, Kari.

I am super glad to hear that you had a wonderful experience with our support team and that Leah was able to help fix the issue quickly. I have shared the feedback with Leah and the entire support team. ❤️

Our team will look forward to assisting you again in the future.

Thanks for all the love and support. 🫡

Sweetan | Client Services
Shogun Page Builder

22 juin 2023

Shogun is a great experience so far for our retail shop selling worldwide, intentionally!
We use Shogun for smooth blog page experiences and overall to build out website. The Support you receive if/when you get stuck is fast and reliable!

ST SOLEIL
États-Unis
Presque 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 24 juin 2023

Hi there, Thank you so much for leaving us this review.

We greatly appreciate your honest feedback and are super glad to hear that your experience with Shogun has been exceptional. ❤️

We love your blog pages and are super happy to see that Shogun has been helpful. Our support team is always available to assist and answer the questions and we'll look forward to serving you again in the future. 🫶

Sweetan | Client Services
Shogun Page Builder