Avis (3 228)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
18 mai 2020

Super fast and helpful customer support. Some of the UX and help/support documents can be difficult to navigate...but the fact that their support team is so responsive and helpful makes all the difference in the world.

The Great Fantastic
États-Unis
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 18 mai 2020

Thanks so much! Will definitely pass these kind words onto Justine and Charles! I'd love to hear any UX feedback or feedback on our support documents, if you have a chance! Feel free to ping them over to support and we can get these looked into :)

Karl
Team Lead, Technical Support

28 octobre 2021

The real strength of this app is the support team - fast, skillful and kind. Highly recommended: five star!

Hands of Fashion
Italie
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 29 octobre 2021

Thank you so much for the review.

Your feedback means a lot to us and I'll be happy to share the kind words with the entire support team. We also appreciate the recommendation.

Please let us know if there's anything we can help with.

Sweetan | Team Lead | Support
Shogun Page Builder

19 août 2022

Its much more easier to edit the seo title by using shogun ,great App with fantastic function ,Its sutable for any page form

Shaurmi
R.A.S. chinoise de Hong Kong
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 19 août 2022

Hello there! We are so glad to hear that Shogun has been helpful to create pages on your store and that you are finding the functions and the features you wanted.

Please let us know if there's anything we can help you with in the future. We are always glad to assist. :)

Sweetan | Client Services
Shogun Page Builder

31 mars 2022

as someone who is mostly web dev illiterate, this builder is pretty easy to use. For everything I wasn't sure of, customer support has been amazing! Fast responses and always helpful!

Salt & Straw
États-Unis
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 31 mars 2022

Thanks so much for taking the time to leave a review! We certainly aim to make Shogun Page Builder as user friendly as possible. We wouldn't want anyone to feel as though they need to be a developer to make use of the app.

Glad to hear you've received a quick response from the support team. Just let us know if anything else comes up :-)

Kalen | Team Lead, Support
Shogun Page Builder

16 septembre 2021

Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D

Story Bikes
États-Unis
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 20 septembre 2021

Hi there! Thank you for the review. We appreciate the kind words and the feedback.

We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same.

Please let us know if we can help with anything else. 🙂

Sweetan | Team Lead | Support

18 août 2022

The customer support team was very helpful and responded promptly. I requested for a feature that isn't currently available and the support team added it to their future development pipeline.

Renoz
Canada
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 19 août 2022

Hey there, John! Thanks for the review.

I'm glad to hear that you had a good experience with our support team. We are always glad to answer any questions you have.

Your feedback and the feature requests mean a lot as they help us to continue improving the app for you. Thank you so much for your support.

Sweetan | Client Services
Shogun Page Builder

28 août 2021

The support team and in particular Sweetan has been amazing again. Each time I reach out I get immediate support above and beyond what I expect. I appreciate the support so much.

walktogether
Nouvelle-Zélande
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 28 août 2021

Hey there, Thanks for the honest feedback and the review. 🎉

Above and beyond is what we strive for. I am glad to hear that you are having a good experience with Shogun and our support. I am also happy to hear that I could help.

Thank you for your support and please let us know if we can help with anything else in the future. 🙂

Sweetan | Team Lead | Support

Modifié le 28 avril 2020

I love this app. Everyone thinks I've hired a coder/designer and are always so surprised when I tell them I designed my website myself. Very easy to use. Beautiful UI design.

Zercareer
États-Unis
Plus de 2 ans d’utilisation de l’application
12 octobre 2018

Great wysiwyg editor, packed with features and constantly being updated. Particularly like the ability to control which elements show on different screen sizes. Also the support is extremely helpful! Recommended.

Collectology
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
16 novembre 2020

Support was 5 star!! Highly recommend shogun. The agents helped me with 3 issues and replied in a matter of 3 hours!

Aqua Plus Philippines
Philippines
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 17 novembre 2020

So glad to hear that the team could help you out! Thanks for your review!

Karl | Team Lead, Technical Support