Avis (3 293)
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Support is second to none...consistent, fast, accurate!!! James Power and Lamberto Billones are rockstars in my book.
Hi there! Thank you so much for the review. I'm really glad to hear that you are enjoying Shogun and our support team could help.
Lamberto and James certainly are rockstars and I'll be happy to pass along the message to them.
Sweetan | Team Lead | Support
I am not familiar with the app at all and I needed to make some urgent changes so I reached out to customer service and It was an amazing service. Quick response, and very clear
Thanks for leaving us a review! 🙂
Happy to hear that our support team was quick to respond and help answer the questions. I'll be sure to share the feedback with the entire team.
Sweetan | Team Lead | Support
Shogun Page Builder
Best support I have experienced on any shopify app, these guys are great at not just giving you an answer but going the extra mile to help you. Id recommend this app if you are looking to stand out and make custom pages/content for your website.
Thanks so much for the kind words! We strive to provide the best support experience possible, so we are so happy to hear that you feel we went the extra mile :) I'll pass along your comments to the whole support team.
Kalen | Team Lead, Support
Shogun Page Builder
AWESOME plugin!!! Using it to create custom event pages on our website - very easy to use and understand. Great customer support. Would recommend!
Intuitive landing page builder with EXCELLENT custom support (shout out to Andrew, Nick & Adam who have helped me along the way). Highly recco for any non-technical marketers who want to get beautiful landing pages up quickly.
The best customer service I've ever experienced. Always willing to go above and beyond to help figure out any issues, questions, etc.
So happy to hear that the team could help you resolve any issues or questions that you had! Thanks for leaving a review. :)
Karl | Team Lead, Technical Support
I'm not usually one to write reviews but this is by far the most valuable Shopify app I have used. I'm CEO of a startup. Our website is really important to us so I hired a professional to create a Shopify theme for us to make sure we got what we wanted. It cost $10k and there were a lot of details we missed, not because the programmer was bad, but because we did not foresee some things. Things that our initial site lacked were a quote request tool, add-on items on the product pages, info bubbles to describe the variant options, and the ability to click the product images to get a bigger view. The original creator charged a high hourly rate so I hired someone cheaper to make the changes. We have used that person for the past 6 months, paying them around $15k, and its been a huge struggle. We used themekit and github to make changes. It would takes weeks to make changes and there would often be bugs and it wouldn't look how I wanted it to. Yesterday I let that person go and then scoured the internet for a Shopify page builder. Shogun had good reviews and was free to try so I added it to my store and within 4 hours I had fixed all of the issues that we have had in the past 6 months! All expect for the info bubbles. So I reached out to their support and got a response in 20min and the told be how to add custom html to add the bubbles. 10min later that was added and live on our site. It was amazing!
Great customer service, always ready to answer any questions that you may have. I've enjoyed working with them!
Thanks so much for the kind words! We've enjoyed working with you too :) I'll pass along your comment to the support team.
Kalen | Team Lead, Support
Shogun Page Builder
This app is pretty easy to use - even for someone like me with no experience or knowledge of building a website - but what makes it much easier is the great customer support. The team is always very responsive and provides help with video on the matter, any day of the week, and day and night. Thank you so much particularly Justine and Sweetan!
Thank you so much for your review! Glad to hear that you are enjoying using the app and that the support team could help you out when you needed them! I'll be sure to pass on your kind words to Justine and Sweetan. :)
Karl | Team Lead, Technical Support
Outstanding support efforts, always providing fixes or guidance within a matter of minutes. Really good app to keep it simple and customise if needed.
Thank you so much! I'll be sure to pass your kind words onto the team!
Let us know if you need any further assistance. :)
Karl | Team Lead, Technical Support