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Nov. 26, 2024 - Amazing support, yet again! Thank you very much, Andre, for your patience, your responsiveness and for sticking with us until we had a solution. Greatly appreciated!!!
Apr. 26, 2021 - continued amazing support! Thank you Colby and team over at Shogun! You guys are great! July 1, 2019 - So far, so great. Haven't published our new pages yet, but the support we've been receiving along the way has been phenomenal. - thanks guys!
Absolutely incredible service. All my questions are answered quickly and with great detail. I highly recommend the app to anyone who needs dynamic responsive product and or static pages. The features are very elaborated
Thank you very much for your review! Glad to hear that the team could help you out.
Karl | Team Lead, Technical Support
Shogun provide excellent customer support. When we had a glitch uploading a revised page I contacted Shogun and Sweetan was onto it straight away, sending me regular updates with no prompting from me.
Thank you so much for leaving us a review, Mark!
It was really great to communicate with you and I am glad I was able to help. 🙂
We are super glad to hear about your positive experience with Shogun and the support team. Thanks!
We'll be here to assist you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Easy to use for someone that doesn't know how to build a website. Helpful when I had an issue with my website.
Hi there! Thank you so much for leaving us a review.
We are super glad to hear that you are finding Shogun to be easy to use and helpful. Thanks for sharing the feedback.
Our team is always available to assist should you bump into any issues. We'll look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder
James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service
Hi there, Chris. Thank you for taking the time and leaving us a review.
I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.
We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)
Sweetan | Client Services
Shogun
James was quick and efficient when we needed help for our website. Solid app, and strong support. Thank you!
Hey there, Ben! Thank you so much for leaving us a review of your experience with Shogun and our support.
I am super glad to hear that James was quick to help answer the questions for you. We appreciate your feedback and we'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Great app that's very user friendly! Customer support is prompt in addressing your concerns and had our issues resolved within a couple of business days. They even described the source of the issue and the changes they made which was appreciated. Highly recommend.
We appreciate the kind words, Lauren! Thank you so much for sharing your honest feedback and leaving us a review. 😊
We are glad to hear about your positive experience with Shogun and our support team. We always try to ensure we provide additional information or guide you in the right direction when it comes to finding the source of the issues you may encounter.
Thanks for the recommendation and we'll look forward to assisting you again in the future.🙂
Sweetan | Client Services
Shogun Page Builder
Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps
Hi there, Raj. Thank you so much for leaving us this review.
I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊
We are always here to help and answer the questions and we'll look forward to assisting you again in the future.
Thanks for your love and support. ❤️
Sweetan | Client Services
Shogun A/B Testing & CRO
This thing is a TOTAL GAME CHANGER. The theme's home page was great but the information and product page flexibility was terrible until we found Shogun. It has it's quirks but I would recommend this to anyone. They've killed it. And awesome support.
Justine was super helpful and got my question answered promptly !
Hi, Gracie. Thank you so much for leaving us a review and sharing your experience.
I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her.
Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊
Sweetan | Client Services
Shogun