리뷰 (3,306)

전체 평점
4.7
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2018년 11월 5일

I am so grateful for having found Shogun! It just opened a whole new world of possibilities of what I can do with my website and on my own. I've created a new homepage, a new blog page, a new product page and I am very happy with all of them! Amazing support team (special thanks to Karl Jones!).

The Blank Project
영국
앱 사용 기간 3개월
2018년 11월 5일에 편집됨

I used shogun to build my landing page. I appreciate that this app has enough tools available to allow me to build an entire page on my own of course with the help of tutorial videos and customer support. Customer support reps are very pleasant an helpful with answers via email, i definitely recommend shogun.

Argo Kay Official Site
미국
앱 사용 기간 3개월
2021년 3월 26일

The app is easy to use and the support team is great. I had a small problem when I first started and Sweetan solved it immediately. I highly recommend Shogun!

SWEATSHIRTS.CO
영국
앱 사용 기간 3개월
답글 Shogun Labs, Inc.개 2021년 3월 30일

Thank you for your review! Glad to hear that Sweetan could help you out, will be sure to let him know you left such a nice review!

Karl | Team Lead, Technical Support

2018년 12월 19일에 편집됨

Very helpful app to use in order to make changes that are not offered through Shopify. Very easy to use.

Spongellé
미국
앱 사용 기간 5년 초과
답글 Shogun Labs, Inc.개 2019년 3월 24일

Thank you very much Evan! Appreciate the kind words. If you see anywhere we can improve our product or service, please do let us know. You can reach out to me or support anytime at support@getshogun.com . Thanks again -Nick (Cofounder, Shogun)

2018년 9월 17일

Amazing support and very easy to use. Quick responses if you have any questions. Love this company.

eComIntegrate
미국
앱 사용 기간 3개월
2018년 9월 20일

This app is nothing short of incredible. If you do not know HTML, CSS, or have ANY CLUE what Liquid coding is, and you are dissatisfied with the static nature of the average Shopify theme, and feel trapped inside of your page with no way out -- THEN THIS IS THE APP FOR YOU.

Allows you to make extremely major changes to your page without having to know the code. BRILLIANT. AND THEIR SUPPORT TEAM IS INCREDIBLE AS WELL. You may be thinking, "Well, forty dollars a month is a lot to shell out for ...." WELL GUESS WHAT: You get a ten day free trial, and after that, IF YOU GET RID OF THE APP AT ANY TIME, AND ALL THE CHANGES YOU MADE USING SHOGUN STICK AROUND AFTER.

I am only giving four stars for now, because they are working on improving some things - but that's the other thing. THEY ARE ACTUALLY WORKING ON IT. I looked up a FAQ on how to do something, and it was not able to be done. THE NEXT DAY, THEY HAD A FAQ UP EXPLAINING HOW TO DO IT. And their support chat feature, gee golly gosh - they are usually EXTREMELY responsive, and only take about ten minutes to get back to you - EVEN IF it is AFTER 5 pm.

In Long, this app is thebomb.com and you should add it to your store RIGHT NOW. And pay them for at least a month of the subscription. THEY WORK HARD AND THEY DESERVE IT.

Indian Store
미국
앱 사용 기간 5년 초과
2022년 4월 6일

Shogun is the perfect tool for anyone looking to quickly and easily create beautiful, professional pages for their store. With amazing customer service that is always willing to help, Shogun makes it easy to get the most out of their product. Whether you're just getting started or are looking to take your page design to the next level, Shogun is the perfect tool for you. Now let me tell you why: The customer service is amazing. The plan I was on, gave me 24/7 chat support. I never realized what a great value it was until I needed it! I get responses in as little as a couple of minutes, every time. I've had several questions throughout my journey and the team was more than happy to help. Not only did they answer my questions, but they took the time to explain things in detail and even provided a personalized recording for me, along with some additional resources so I could learn more about specific features. The product is constantly being updated with new features and improvements, while it's easy to use, I'm finding out that I'm just now scratching the surface of what it possible. Just last week, they added a custom templates section and released some major updates that allow you to animate web elements. So if there's something you want Shogun to do, just request it and chances are good that it'll be added in a future update. In short, Shogun is an incredibly powerful page builder with amazing customer service. Most importantly, it's a company that puts its customers first. If you're looking to create professional pages for your store quickly and easily, Shogun is the perfect tool for you. Thank you, Andre, Monique, Mara, Karl, Sweetan, Justine, and the rest of the Shogun team for going the extra mile for me! You guys are amazing!

HAUL WEIGH
오스트레일리아
앱 사용 기간 3개월
답글 Shogun Labs, Inc.개 2022년 4월 6일

WOW! Thank you so much for this review. I'm so happy to hear that you are enjoying using the app and that our support team has been there to help you when you need it. We really appreciate your kind words and I am excited to share your awesome review with our team.

Thank you for your review, and please do let us know if there is ever anything else that we can help you with!!

Karl | Manager, Technical Support

2020년 10월 6일에 편집됨

Very bad Customer Support. Making a fool of us for last 1 month. Neither doing anything nor admitting that they cannot resolve the problem. Really sad. We are very old user of this app. Earlier we had good experience with the customer support, dont know what happened to them now.

Saurabh Mittal
인도
앱 사용 기간 7년 초과
답글 Shogun Labs, Inc.개 2020년 10월 6일

Hey Saurabh,

I'm really sorry to hear that you've had a bad experience with support over the last month. I've reviewed your support interactions and I can see that you've been eagerly awaiting a fix for an issue over the last 30 days. We are so sorry that this is still impacting your account and we can certainly understand your frustration.

The engineering team has been made aware of your concerns and we have escalated the priority so that this can be resolved as quickly as possible.

Thank you so much for your continued patience and we will be in touch the moment we have an update.

Please let us know if there is anything else that we can do in the mean time.

We'll be in touch soon.

Kalen | Team Lead, Support
Shogun Page Builder

2022년 9월 16일

Excellent service from Shogun support team, with a super fast and helpful response from James. Many thanks!

Peli UK
영국
앱 사용 기간 3개월
답글 Shogun Labs, Inc.개 2022년 9월 18일

Hey there, Bronya! Thanks for the review.

We are extremely happy to hear about your positive experience with Shogun and our support team. I'll be sure to share the kind words with James and our support team.

Please don't hesitate to write back to us if you bump into any issues or have any questions.

Sweetan | Client Services
Shogun Page Builder

2021년 12월 10일

I enjoy the prompt response to questions about navigating Shogun especially since I am not a developer nor do I have a clue about it. I got the answer I needed quickly and it was a thorough response. I highly recommend

ResetFitness
미국
앱 사용 기간 3개월
답글 Shogun Labs, Inc.개 2021년 12월 11일

Hey there! Thanks for the review.

We are happy to hear that you are having a good experience with Shogun and our support. We sincerely appreciate the recommendation and look forward to assisting you again.

Sweetan | Team Lead | Support
Shogun Page Builder