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Their customer service is top tier. They're extremely helpful. Building in Shogun is easy unlike many of the builders for Shopify.
Hey there, Thanks for taking the time and sharing your experience with us.
We are glad to hear that our support team has been able to help and that you are making the most of Shogun. Please don't hesitate to write back if you have any questions for us. 😊
Sweetan | Client Services
Shogun
It is a good application and customer support is quick.
Hi there, Dan. Thanks for sharing your feedback in the form of this review.
We are happy to hear that you are having a good experience with Shogun as an app and with our support team. Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun
Great customer support, very quick to respond and helpful with queries.
Great page builder and the support is awesome!
Helped me fix everything I needed to get fixed
Super helpful team, great app! Even on the basic plan.
Thank you so much for taking the time and leaving us a review. We are happy to hear that your experience with Shogun and our support team has been awesome. Thanks. 😊
Sweetan | Client Services
Shogun
The Shogun page builder is easy and intuitive to use for making good looking blogs - but it certainly helped that a collegue made a 30 min tutorial for me. One small glitch is that it if you try to add too many elements before publishing sometimes they don't work. Having said that the results are infinitely better than using the blog function in Shopify. The other thing to notice is that the customer service is exceptional for third party software. They respond quickly and even follow up! Imagine that!
I have been using this app for a couple years and have mixed reviews. I find this app to be nice for formatting a page with images and simple text, but full of glitches and so hard to use when you are creating a page with columns and lots of text with different formats, sizes, and links such as a "stockist page" It acts up like crazy and changes the formatting of the lines over and over to different options that were not selected. Adding a couple stores to my page is like a 45 minute venture to get it right. Plus the text formatting box pops up right over where you are working on the page so you often can't see what you are typing and formatting until you click away. I will likely begin to shop around for a new app when I have some time to invest.
Hi there, Corrine. Thanks for taking the time and sharing your feedback in the form of this review.
While I appreciate the feedback, I am sorry to hear you faced some issues with one of your recent pages with columns and other elements. I believe there is a better way to work on the page, assuming the page in question is the most recently published page.
I don't see a support interaction about the same either, please correct me if I am wrong. However, I have reached out to you directly and I would love to check this further for you.
I'll appreciate it if you could reply back to my email. Thanks.
Sweetan | Client Services
Shogun
Always super helpful and quick to respond!
James was very responsive to my query and fixed the problem promptly.