리뷰 (3,306)
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평점별
Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps
Hi there, Raj. Thank you so much for leaving us this review.
I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊
We are always here to help and answer the questions and we'll look forward to assisting you again in the future.
Thanks for your love and support. ❤️
Sweetan | Client Services
Shogun A/B Testing & CRO
Shogun has been the best solution I've found to adding new pages to my site without having to find a developer every time (my original Shopify dev ghosted me after 5 years). Whenever I've run into issues (mainly where I couldn't figure out how to do something), their customer service team is very helpful and quick to respond.
Thank you so much for leaving us a review, Danae.
I am super glad to hear that Shogun has been the best solution for your requirements without having to work with a developer. Our team is always happy and available to assist should you bump into any issues or have any questions and I'll be sure to share the feedback with the entire team. 😊
Please let us know if there is anything else we can assist you with. Thanks for your continued support. 🌟
Sweetan | Client Services
Shogun - Page Builder + SEO
Great tool for a company that does not have developers. Especially great support when something goes wrong. Their rep Alex Harper saved a couple projects that were coming down to the wire and helped me make a deadline.
Hi there, Mike. Thanks for leaving us this review.
We are super glad to hear that Shogun has been helpful for your requirements. We designed the app to ensure you can get started and create awesome pages and designs without coding knowledge, but can also utilize custom code.
I will be happy to share the kind words with Alex and we'll look forward to assisting you again. Thanks for your support. 😊
Sweetan | Client Services
Shogun
James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service
Hi there, Chris. Thank you for taking the time and leaving us a review.
I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.
We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)
Sweetan | Client Services
Shogun
Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!
Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.
It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.
We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
I had some problem in using Shogun today, and I send the message to the help team in the chat box. I did not expect the guy called Sweedan provided me a very specific and clear solution to me. His response is beyound my expectation, including texts, video etc, super clear . It hepled me a lot, I am very appriciated for that!
We have had an excellent experience using Shogun. The landing page builder is easy to use and allows for way more customizations. But, the best part of Shogun is the support. They are always super helpful and go out of their way to give resources and support. We have worked with Sweetan on their team and he has been amazing to work with. He clearly knows the product well and has offered us a variety of helpful solutions.
Hey there, Liv. We are excited to read your feedback. Thanks for taking the time and write this review.
It has always been great to communicate with you and I feel glad to be able to help. We strive to ensure you have nothing but exceptional experience with Shogun and our support. Thank you so much for sharing this honest feedback.
We appreciate your love and support. 😊
Sweetan | Client Services
Shogun
For someone like me, who knows what they want but knows almost no programming- it really is the BEST!
Thanks for leaving us a review and sharing the feedback, James.
We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun.
We'll be here to assist you if you bump into any issues or have any further questions.
Thank you so much for your support. 😊
Sweetan | Client Services
Shogun
Easy to use app, Free version i used was perfect for the one page i needed. Customer service was also excellent when i had an issue even know im on the free plan. Would recommend
Thank you for taking the time and leaving us a review and sharing your feedback with us, Matt.
It is great to hear that you are finding Shogun to be easy to use for your requirements. We look forward to assisting you again should you bump into any issues or have any further questions for us. 😊
Sweetan | Client Services
Shogun Page Builder
Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!
Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review.
We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team.
Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊
Sweetan | Client Services
Shogun A/B Testing & CRO