쇼군 페이지 빌더 , 리뷰 3,282개
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I lost hours of work with this buggy software. I made some edits on the page, clicked saved then publish then viewed the live page and none of the edits I made appeared on the page. I then made sure to click save then publish again several times and everytime I did that it displays that the page is published but it's still not showing in the live page. When I exit out of the page I am editing then entered again, everything that I made in the last few hours were gone.
UPDATED: Dr. Bakhtiar- the engineering team isolated the issue, and this is now fixed. Again, apologies for the inconvenience. We are happy to provide a refund as our way of showing our gratitude. Thank you.
Dr. Bakhtiar- first of all, I want to extend deep apologies here, I am sure that is an incredibly frustrating experience. Our engineering team has been combing over the code and attempting to replicate the error. It seems only you and one other client had an issue here (still unacceptable). We are on top of it. Our support team should be in touch as well, but please do let us know if there is anything we can do to amend this experience. Thank you for your patience. - Nick (Cofounder, Shogun)
Shogun Page builder is pretty easy to use (took a bit of experimenting at the beginning to understand how to use it, but after that we didn't have any problems) and is really intuitive once you've got the hang of it! It allowed us to really customize our pages, and their support staff was extremely helpful with any problems we ran into. We definitely recommend this app!
Hello there, Shawn! Thank you so much for the review. 🎉
We are happy to hear that you find Shogun easy to use. Our drag and drop elements were designed to ensure you have the best experience. We greatly appreciate your kind words and are glad that you've been able to get the hang of the app to customize your pages. 🙂
Also, our support team is always there to assist you should you bump into any issues or have any questions. I'll be sure to share the feedback with the entire team.
Thanks for the recommendation. 😊
Sweetan | Team Lead | Support
Shogun Page Builder
I really like this app and Shogun is really performing BUT also at the same more complicated compared to other available tools. Nevertheless, if you invest some time and explore the tool, you will learn it quiet easy!
Great thing is that the support replies usually within just a few minutes and is really helpful in every matter!
Thank you for your review and your feedback! Sorry to hear that you find Shogun a bit more complicated - if you have any feedback on improvements that we could make we would love to hear from you! Please feel free to send them over to the support team and we can make sure that they get to the right team.
Happy to hear that the team could help you out!
Karl | Team Lead, Technical Support
Every once in a while I have glitch that I cannot work out. I am not sure if the glitch comes along with an update or it is user error. But once I am able to be in touch with support they are always very helpful. My one request would be a click to chat support button.
Thank you for your review! We really appreciate it.
Sorry to hear that you have run into bugs in the past, if there is anything ongoing that we can help with please let us know at support@getshogun.com or via chat (on select plans).
Karl | Manager, Technical Support
This app has really made our pages look sharp. I like how easy it is to customize just about any page on our site. Highly recommend.
Thanks to the prompt and comprehensive, not to mention, super friendly Shogun support team, I fixed an issue with our blog margins that has never happened before. Sweetan even provided a short vid on how I could do it myself, and made it look so easy. Much appreciated!
I'm glad to hear that Sweetan could help! We love to share videos when it's easiest to do so. Make sure to check out our webinar series on our website if you enjoy learning more about the platform as well!
Kalen | Team Lead, Support
Shogun Page Builder
I am very satisfied to their help! They are very nice and patient to help me. Thank a lot! And i will keep using this!
Thank you so much for leaving us a review and sharing your feedback.
We are glad to assist you and we'll look forward to hearing back from you again. We appreciate the love and support.
Sweetan | Manager | Support
Shogun Page Builder
Their customer service is very good and helpful. The app is also easy to use.
Would recommend them!
I got a super quick response and feel confident I made the right choice going with app, even though there are a lot of options.
Thanks for the review and for giving Shogun a try! Our support team are always here to help and it's great that you had a good experience with them. Please do not hesitate to reach out if there is anything else we can help with. :)
Karl
Team Lead, Technical Support
So much functionality without coding! Loving Shogun, especially how easy it is to control which content is on which screen.
Glad to hear that you are enjoying using Shogun! Thank you for your review.
Karl | Team Lead, Technical Support