Omtaler (3 306)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
Redigert 11. februar 2023

App is pretty decent but they've recently forced a footer badge promoting their app on pages you've created unless you pay up the $39/mo. You can't hide it, or even change the place on screen where it shows up. I'm sorry but I think this is a trashy way to promote your app and we'll be switching to something else. I also think $39 minimum for a page builder is too much.

Pine Creek Essentials
USA
Rundt 1 år bruker appen
Shogun Labs, Inc. svarte 13. februar 2023

-UPDATE-
Hi again, Logan! I hope you are doing well.
I wanted to let you know that our team was happy to work on your feedback and the Shogun Badge has been disabled from all the Free plans.
I reached out to you via email, however, I haven't heard back and would sincerely appreciate it if you could reply back to me or reach out to us via our support email - support@getshogun.com so that I help with the next steps to remove the badge from the live page.
Thank you so much for support.
----------------------------------------------
Hi there, Logan! Thanks for leaving us a review and sharing the feedback with us.

We are sorry to hear about your experience with respect to the Shogun badge on the footer. This badge is part of the Free plan.

We sincerely appreciate the feedback when it comes to the pricing for our internal consideration. Our team works on making updates and additions to the app based on the feedback and we'll be happy to share an update.

I see you have decided to uninstall Shogun and we are sorry to see you go. However, I'll be happy to work with you and understand your concerns better. I have reached out to you via email and I'll look forward to hearing back from you soon.

Thanks again!

Sweetan | Client Services
Shogun Page Builder

18. februar 2020

Easy handling but just until a certain point. If you try to create your own templates the designs are not responsive and not optimized for mobile view. Definitely room for improvement. Three stars for the self explaining structure.

OGNX
Tyskland
Over 1 år bruker appen
4. januar 2019

Great app. Great customer service. Great experience. Does everything I need it to do and when I have a problem, customer service is right there to help and they're very quick to respond.

Bougie Business Brand
USA
Over 1 år bruker appen
6. november 2017

I was about to quit Shopify during the trial period because it was so hard to make attractive pages. I read a review of Shogun, tried it out and it was exactly what I was looking for.

Recommended for anyone building a Shopify site.

Cuttlefish Coffee
Storbritannia
Over 1 år bruker appen
10. januar 2019

Great app! Really allows you to create a personal touch to your website. The customer service is also amazing!

Ivywake
Storbritannia
Over 1 år bruker appen
25. mai 2023

Brilliant no-code builder with very few limitations. The support team was able to help with any issues I had and would give them 10/10 for customer service.

Zano Controls
Storbritannia
11 måneder bruker appen
Shogun Labs, Inc. svarte 27. mai 2023

Thank you so much for writing us a review, Alvin! 😊

We are super glad to hear that Shogun's no-code, drag-and-drop solution has ben helpful. Thanks for sharing the feedback. We appreciate that.

Our support is always here to assist you and we'll look forward to doing that in the future for you as well. Let us know if there's anything we can assist you with again.

Sweetan | Client Services
Shogun Page Builder

27. oktober 2018

Great app. Good support.
Using this on most pages now.

Had a problem with something in my theme and the support helped me quickly.

BeautyClick.co.ke
Kenya
Over 1 år bruker appen
21. august 2020

Very good customer service from Sweetan Mankotia. He took through the whole process of fixing our issue and helped us at every step. He sent us tutorials that he took on our website and followed up and made sure that everything was working properly.

Hand Tied Box
De forente arabiske emirater
Over 1 år bruker appen
Shogun Labs, Inc. svarte 21. august 2020

Thank you for your kind words! I'll be sure to let Sweetan know that you have left such a lovely review! Glad that we could help you out.

Karl | Team Lead, Technical support

13. november 2017

Yes it was all fine. I found some things a bit tricky but the developer helped out and was patient and sent me videos to watch which made it easier to understand. Mostly the response time was good but there were some delays of 8 hours or so between asking for help and getting a reply which was frustrating at times, but overall quite happy.

Twisted Twee
Storbritannia
Over 1 år bruker appen
2. juni 2020

The support is really good. Many thanks to Andre Smith! He was there to answer some of our challenging queries. Amazing!

VASTGUN
Storbritannia
Over 1 år bruker appen
Shogun Labs, Inc. svarte 3. juni 2020

I'll be sure to pass the kind words onto Andre, glad he could help you with your metafield question! Let me know if you have any other questions.

Karl
Team Lead, Technical Support