Omtaler (3 306)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
3. mars 2018

Awesome customer support. Quick responses and the app works like a charm.

Learn How To Screen Print
USA
3 måneder bruker appen
22. mars 2022

I used shogun to develop landing pages for our site. As a novice, the customer service has been incredible and I would suggest to anyone!

Ripe Revival Market
USA
3 måneder bruker appen
Shogun Labs, Inc. svarte 23. mars 2022

Thanks so much for taking the time to leave us a review! I'm so glad to hear that our customer service has been helpful. I'll pass along your comments to the whole support team.

Kalen | Team Lead, Support
Shogun Page Builder

1. oktober 2018

The usage of the app can be learned quickly, the tutorial videos and FAQs are very helpful. The support team is brilliant, we were absolutely delighted how fast our issue was resolved.

theraincoat.com
Ungarn
3 måneder bruker appen
Redigert 9. november 2018

I can't recommend this app enough. It's one of the most useful and user-friendly, allowing you to easily create or edit pages, and also get creative with them. The app has a good selection of templates, elements and settings that allow you to really set the feel and look of your store. While I do wish there were additional elements in terms of image galleries and product collections, the existing elements work really well and are continuously being improved and developed.

Another really great thing about the app is the phenomenal customer support. The team responds really quickly and are able to help with even the smallest questions or issues. This is a definite must have.

Felt the need to update my review to commend the Shogun team for their lightning quick customer support! Had an urgent issue that needed to be resolved and Nick and Karl attended to it immediately, regardless of time zones. Best customer support I've experienced from any app.

Releve Fashion
Storbritannia
Over 7 år bruker appen
17. februar 2021

Best customer service! Most of the third party apps take a while to get back to an email question. Shogun responded right away. Rhys Hamer was awesome and solve my problems right away. He even took a video to show me how to fix everything. Very impressed and am super happy about the shogun capabilities. Other companies need to have this level of customer service.

SUR Clean Skincare
USA
3 måneder bruker appen
Shogun Labs, Inc. svarte 18. februar 2021

Thank you so much for your review! I'm happy to hear that Rhys could help you out - I'll be sure that your kind words get to him!

Karl | Team Lead, Technical Support

Redigert 21. juli 2021

*Update - We've been using this app for a few years not and it's come in handy and is easy to use once you get the hang of how it works. The support team is wonderful! 10/10 for responsiveness and getting our issues handled. This app is really nice once you get the hang of how it works. Very simple drag and drop system. I would only ask for more templates that flowed well for tablet and mobile as I had to create a different layout to fit each device.

Ames Walker
USA
Rundt 5 år bruker appen
18. juli 2017

We absolutely love this app! Needs a little practice to be able to use the full potential of it but it offers plenty of options to design pages.

Carrotti
Storbritannia
Rundt 7 år bruker appen
5. juli 2021

Just got some immediate great support online. I did not like pagefly so I tried this app and I'm satisfied with it as a new user. Beware of those who place bad reviews while mentioning other apps.

Huriia
USA
3 måneder bruker appen
Shogun Labs, Inc. svarte 6. juli 2021

Thank you so much for your review! 🎉 glad to hear that the team could help you out. Please let us know if we can be of any further assistance!

Karl | Team Lead, Technical Support

Redigert 8. desember 2020

I used this app to customized some pages in this e-commerce design and is amazing. Also the customer support helps a lot when you have doubts. I recommend the app 100%

Oggetti Designs
USA
3 måneder bruker appen
Shogun Labs, Inc. svarte 11. desember 2020

Glad to hear that the support team could help! Thank you for taking the time to leave a review!

Karl | Team Lead, Technical Support

20. mai 2022

Intuitive page builder. The layout tab is 'very' useful to see nested elements more easily. My custom font doesn't render on preview but will show on the live page which is good to know. A few teething issues with a theme conflict needed ironing out before I could create, however, Shogun's first response, subsequent developer intervention (to provide theme customization), and overall support/service from the team were outstanding. The service I received is so unusual these days. I cannot commend the support team enough! Also, receiving this service and being able to test compatibilities within the 10-day free trial period is awesome. Thank you Shogun team. You rock!

Brite
Storbritannia
3 måneder bruker appen
Shogun Labs, Inc. svarte 20. mai 2022

Hey there! Thanks a lot for the review.

We are super glad to hear that you find Shogun intuitive, easy to use, and you are having a great experience with the app.

Our support team is always happy to assist you and we'll be more than happy to answer any questions you may have for us in the future. Theme customization requires changes made within the theme, however, our team is happy to guide you in the right direction.

I'm going to share the feedback with our team we'll look forward to helping you again.

Thank you so much for your love and support. 🫠😍

Sweetan | Team Lead | Support
Shogun Page Builder