Omtaler (3 305)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
20. februar 2024

James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service

J&K Cabinetry
USA
Over 5 år bruker appen
Shogun Labs, Inc. svarte 23. februar 2024

Hi there, Chris. Thank you for taking the time and leaving us a review.

I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.

We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)

Sweetan | Client Services
Shogun

4. desember 2023

Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!

StrippedSupply
Australia
Nesten 2 år bruker appen
Shogun Labs, Inc. svarte 5. desember 2023

Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.

It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.

We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

24. november 2023

I had some problem in using Shogun today, and I send the message to the help team in the chat box. I did not expect the guy called Sweedan provided me a very specific and clear solution to me. His response is beyound my expectation, including texts, video etc, super clear . It hepled me a lot, I am very appriciated for that!

Depology
USA
Over 2 år bruker appen
19. februar 2024

We have had an excellent experience using Shogun. The landing page builder is easy to use and allows for way more customizations. But, the best part of Shogun is the support. They are always super helpful and go out of their way to give resources and support. We have worked with Sweetan on their team and he has been amazing to work with. He clearly knows the product well and has offered us a variety of helpful solutions.

VAMPONS Wholesale
USA
5 måneder bruker appen
Shogun Labs, Inc. svarte 23. februar 2024

Hey there, Liv. We are excited to read your feedback. Thanks for taking the time and write this review.

It has always been great to communicate with you and I feel glad to be able to help. We strive to ensure you have nothing but exceptional experience with Shogun and our support. Thank you so much for sharing this honest feedback.

We appreciate your love and support. 😊

Sweetan | Client Services
Shogun

22. februar 2024

For someone like me, who knows what they want but knows almost no programming- it really is the BEST!

Little Giant Ladder Systems
USA
Nesten 4 år bruker appen
Shogun Labs, Inc. svarte 28. februar 2024

Thanks for leaving us a review and sharing the feedback, James.

We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun.

We'll be here to assist you if you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun

3. desember 2023

Easy to use app, Free version i used was perfect for the one page i needed. Customer service was also excellent when i had an issue even know im on the free plan. Would recommend

Calgary City Motorsports
Canada
6 måneder bruker appen
Shogun Labs, Inc. svarte 5. desember 2023

Thank you for taking the time and leaving us a review and sharing your feedback with us, Matt.

It is great to hear that you are finding Shogun to be easy to use for your requirements. We look forward to assisting you again should you bump into any issues or have any further questions for us. 😊

Sweetan | Client Services
Shogun Page Builder

18. desember 2023

Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!

021 Originals
USA
Over 3 år bruker appen
Shogun Labs, Inc. svarte 20. desember 2023

Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review.

We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

26. desember 2023

They did a great job trouble shooting then fixing an issue I was having.

Mouthpiece Guy
USA
Over 6 år bruker appen
Shogun Labs, Inc. svarte 27. desember 2023

Hey there, Jeff. Thank you so much for leaving us this review.

We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you.

Thanks for your support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

11. desember 2023

We have liked this app quite a bit. The Support is very helpful the couple of times I needed to reach out. Justine and Andre were great!

Redbarn Pet Products
USA
Over 1 år bruker appen
Shogun Labs, Inc. svarte 14. desember 2023

Hi there, Sarah! 👋 Thank you so much for sharing your experience in the form of this review.

I'm thrilled to hear Justine and Andre were able to assist you in live chat earlier and you enjoy using the app.

We look forward to assisting you again in the future. 😊

James | Client Services
Shogun - A/B Testing & CRO

12. februar 2024

Best page building app on Shopify, use on both of our websites + always recommend to friends to use this app for page building.

Findlay Hats
USA
Rundt 4 år bruker appen
Shogun Labs, Inc. svarte 15. februar 2024

Hi there, Jimmy. Thanks for taking the time and leaving us a review.

We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future.

Thanks for your honest recommendation. :)

Sweetan | Client Services
Shogun