Omtaler (3 306)
Raffiner
-
Etter vurdering
Been using Shogun for a year now and it has proven to be a very helpful tool for our store. On the odd occasion I have had an issue with something their support has been extremely responsive and had a solution available. Typically I hear back from them in a matter of hours regardless of the time of day I reach out. These guys have it together!
Thank you so much for your review! Glad to hear that support could help you out!
I hope that someday we can earn that extra star from you!
Let us know if we can help you with anything!
Karl | Team Lead, Technical Support
Overall good experience and the app allows you to make nice looking pages. I have been using it for 4+ years now.
Hi there, sorry to hear about your experience - I understand the frustration that you are feeling regarding this. Currency conversions are not a feature that we officially support at the moment, but we are working on adding this and improving the feature overall. I've sent you a message via our chat system to have a chat to see what we can do to get this resolved asap.
We really do appreciate your loyalty to Shogun, and I promise that you are not being put to one side - I'm sorry that you feel that way.
I would encourage you to reply to us on chat or send me an email directly to get this resolved for you.
Many thanks,
Karl | Team Lead, Technical Support
Great Customer Support! Fast and helpful. Charles is a RockStar!
Nice App as well.................
Appreciate the comments! I'll definitely pass along the compliment to Charles. Please let us know if there is anything more we can do to turn that 4 star review into a 5 star! We're always looking for ways to improve :)
Kalen | Team Lead, Support
Shogun Page Builder
Really good app for getting a custom feel for your pages. The "Blocks" give creative ideas and things soon begin slotting into place, plus there's plenty of guides on how to use the app.
Does have the odd bug for me, where the odd page does glitch a little, but this is v.minor.
I used this app to build my website pages along with my blog. It is a really great concept executed extremely well. Definitely a great choice for anyone looking to build a simple website. It is really easy to use, even for someone with zero experience in web design.
Their staff has been really responsive and super helpful.
Sometimes I find it time-consuming to center or line up my 'sections'. Ideally, it would be easier to drag and drop them anywhere, without having to create a bunch of sections and columns.
That's honestly my only criticism- if I absolutely had to pick one. I truly enjoy this page-builder- it entirely changed my website. Definitely recommend.
We've been using Shogun for 3 years and we have always found it easy to use and the support is really quick and helpful!
Thank you for your review! Glad to hear that the team could help you out!
Karl | Team Lead, Technical Support
A very powerful app that allows you to create beautiful landing pages. Highly responsive technical support.
So glad to hear that you've had a good experience. Please just let us know if there is anything we can do to change your 4-star review to a 5-star one :)
Kalen | Team Lead, Support
Shogun Page Builder
Shogun is a great page builder that doesn't require any coding. Easy to use and versatile. The customer support is excellent. Super responsive, very knowledgeable, friendly and helpful. I'd recommend it.
Hey there, Nancy! Thanks for leaving us a review and sharing your feedback.
We are excited to learn that the no-coding options have been helpful and that you are finding Shogun to be an awesome page builder for your requirements. Thanks. 🫶
Our support team is always here to assist and answer the questions for you and we'll look forward to assisting you again. 😊
Thanks for the honest recommendation.
Sweetan | Client Services
Shogun Page Builder
We are only new to this app so working our way through. Seems good so far, but just trying to work out a couple of little things (we are amateurs though!) Would really like to to see the snippet version translate into a template that that can just be selected and auto populate rather than manually select the images etc that are sitting in the shopify store already.
The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!
Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team.
We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you.
We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update.
Please let us know if there is anything else we can help with. We appreciate the support. 😊
Sweetan | Client Services
Shogun Page Builder