Omtaler (3 306)
Raffiner
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Etter vurdering
Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.
Hi there,
Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements.
I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you.
Sweetan | Team Lead, Support
Excellent support from the guys. They answered 2 questions I had in detail. Very happy to be a shogun user
Great app, absolutely FANTASTIC support - always get back to me when there's a problem. Great to see so much progress as well since we started using this over a year ago. Keep up the good work.
We have been using Shogun to build our landing pages. It's quite easy to build landing page using Shogun building blocks & preset template. All of our landing pages were built using Shogun, hence, avoiding costly developer/ website designer cost. Thanks Shogun
Thank you so much for taking the time and leaving us a review. 😊
We are glad to hear that you've been finding the building blocks and the premade templates easy to use when it comes to building and designing your landing pages.
We are also happy to hear that Shogun has helped to avoid designing and development costs. This was one of the primary reasons why we developed Shogun.
Please let us know if we can help you with anything in the future. 🙂
Sweetan | Client Services
Shogun Page Builder
The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!
Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team.
We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you.
We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update.
Please let us know if there is anything else we can help with. We appreciate the support. 😊
Sweetan | Client Services
Shogun Page Builder
I really like this app and the customer service was super quick with answering and helping with my questions!
Thank you for taking the time out of your day to leave us this review! So happy to hear that the team could help you out. :)
Karl | Team Lead, Technical Support
Thanks so much Leah, fast help, expert support knowledge, and very kind ... amazing thanks again for sorting my issue out so quickly and efficiently - that is what support is about ...
Hi there, Jai! Thanks for leaving us a review.
I am super happy to hear that Leah was able to help and sort the issue in a timely manner. I'll be happy to share the kind words with her and our support team.
This is indeed what support is all about and we'll continue to assist you again in the future. Let us know if you bump into any issues or have any further questions. 😊
Sweetan | Client Services
Shogun Page Builder
The app is not working properly, support has not fixed it. Cannot access my product page to edit it. There is some technical error. Gone back and forth with their team and they have finally decided to acknowledge that I have a problem. Waiting for their technical staff to respond but this is a huge disadvantage on a LIVE product page that I cannot even access because of this app.
Great customer support! Incredibly fast response and friendly to boot. Solved my technical problems in no time.
Hey there, Yoobin! Thanks for taking the time and leaving us a review.
We are happy to hear that our team was able to resolve the technical issue in a super quick time. We always strive to ensure we can share resolutions or guide you in the right direction as fast as we can.
I'll be sure to share the kind words with our entire team. Please let us know if we can help with anything else in the future.
Sweetan | Client Services
Shogun Page Builder
Whenever I need help from Shogun, there is no help. They want you to hire a professional to do your need on their app.
Hey there, Ozkan! Thanks for leaving us a review.
I am sorry to hear that you didn't have a good experience with our app and the support team.
I see my colleague James has been in touch via email.
I apologize in case you felt there has been no help. It looks like what you were looking to achieve isn't a native feature when it comes to the product box element we have. However, we try out best to guide you in the right direction or share a workaround when possible.
We do value your feedback and suggestions as it helps us to work on features that would help all our users.
Sweetan | Client Services
Shogun Page Builder