Omtaler (3 305)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
Redigert 12. desember 2018

I used this app for all our stores layout and it is a unique experiences. It would be great if it can centralise all the content with multiple languages.

KEF HK
Hongkong SAR Kina
Nesten 3 år bruker appen
Shogun Labs, Inc. svarte 24. mars 2019

Great talking to the team last week. Really excited to be working with you on some of these advanced features. Our new syncing feature should solve a lot of this pain point. Feedback on a stronger content management feature set and integration with a translation/localization solution is noted. Reach to me anytime, I think Finbarr gave you my email address. Thanks again for your business :) - Nick (Cofounder, Shogun)

Redigert 18. januar 2019

The "add product collection" section (which is a huge part of a home page), is a terrible native design. The pictures don't line up, because the text from the title can't be aligned.

The way Shopify builds their collection pages is beautiful. It's a shame I can't use that feature and just skip Shogun's collection snippet altogether. I can't make a home page with a collection section looking as bad as Shogun's does natively.

Also the drag and drop feature only works like half the time. I've had to switch browsers back and forth a few times already because it doesn't register that I'm dragging a block. The collection page is what really is disappointing though.

UPDATE: I have changed my review after some support from their team. The last 2 hours in my browser, I have had little to no trouble with the drag and drop. I'm not sure why it was messing up, but it seems better now.

Also, the solution for the collection was to keep my homepage in the Shopify native builder, but add "pages" in Shogun where there were elements I wanted to change. This allows me to keep Shopify formatting I like, but customization in other elements that Shogun offers.

Prompt response from support, and thoughtful answers. Changed from 1 to 4 stars

Shelly Cove
USA
Nesten 3 år bruker appen
Shogun Labs, Inc. svarte 24. mars 2019

Hey Matt- Nick here ( cofounder that works on product at Shogun). Really appreciate the feedback. Glad we are able to resolve the drag and drop issue. The Product Collection element could definitely use some improvement and additional functionality. Feedback is warranted there. We are going to be doing a sweeping overhaul/improvement on all the elements in the coming months. We want to make it such that you're eager to build your homepage in Shogun. Please keep the feedback coming. We're here listening. Thank you again. - Nick (Cofounder, Shogun)

19. september 2020

Great support and instructions, quick en clear. Even during the weekend. Would definitely recommand this app.

Tumble 'N Dry
Nederland
Rundt 2 år bruker appen
Shogun Labs, Inc. svarte 22. september 2020

Thank you for your kind words!

Please feel free to send any feedback that you have to support@getshogun.com!

Karl | Team Lead, Technical Support

22. mai 2019

I love how easy it is to use. I've been able to build product and landing pages with ease. I have, however, had some issues with UX on the front-end. There have been a few occasions when the 'Add to Cart' button produced tons of javascript instead of refreshing the product page and our images have failed to load. Also, it's a bummer that we need a developer to make sure the app continues to run properly with other Shopify apps. Other than that the experience has been fairly decent.

Just Bloom
USA
Nesten 3 år bruker appen
25. juni 2021

Very nice, funny, quick (less than 30min) and helpful support. Using the app to help create visually nicer blog posts and contact, about and other info pages. Works pretty well for a person with some basic web development experience. Has some nice templates. Some parts are not exactly working as expected, f.e. a color picker doesn't close.

Alba Of Denmark
Danmark
Nesten 2 år bruker appen
Shogun Labs, Inc. svarte 25. juni 2021

Thank you for your review! I'm happy to hear that support were able to help you and that you're finding Shogun helpful. I know that the team have logged your feedback regarding the colour picker, we'll make sure that this gets to the right team to resolve. Thank you for your feedback!

Karl | Team Lead, Technical Support

17. oktober 2018

We love our experience using Shogun Page Builder so far! The app is so easy to use and navigate. It does make designing a page a lot easier. Definitely the best page builder app on Shopify!

Alchimie Forever
USA
Over 2 år bruker appen
14. november 2016

Great page building app. Nice layout features and saving components make creating pages quick and easy! Definitely give it a try.

Fox River Mills
USA
Over 2 år bruker appen
30. mai 2021

So far this app is great, the support team are really helpful and guide you step by step. Have not used this app for a long period of time so just going off of early impressions. I would like them to have a more economical option in term of pricing. But in terms of what they offer this app is really impressive.

Wraphouse LA L.L.C
USA
Nesten 2 år bruker appen
Shogun Labs, Inc. svarte 31. mai 2021

Thank you so much for your review! :)

I am glad to hear that you are getting the best out of Shogun and having a good experience with our support.

We greatly appreciate the feedback for including a more economical option. I am happy to share this with the team.

Please let us know if you need any further help!

Sweetan | Team Lead, Support

9. september 2021

I will be honest -- Shopify is not my favorite platform. And shogun took a bit for me to get used to. But now that I understand it, it is running a lot smoother. I had an issue with our theme and the team at ShoGun did an awesome job helping me quickly. I still prefer Wordpress, but at least I know I can get help when I get stuck.

Crystal Impressions
USA
Nesten 2 år bruker appen
Shogun Labs, Inc. svarte 11. september 2021

Thank you so much for your honest feedback. We sincerely appreciate the review.

Please reach out to us if you have any questions and we'll be happy to assist you.

Sweetan | Team Lead | Support

1. september 2021

Customer service is great! Have run in to functionality issues from time to time but most have simple work-arounds.

North Spore
USA
Nesten 2 år bruker appen
Shogun Labs, Inc. svarte 2. september 2021

Thank you so much for taking the time to leave a review! Happy the team could help you!

Karl | Manager, Technical Support