Recensies (3.345)
Verfijnen
-
Op beoordeling
The app can be a little glitchy at times, but it gets the job done. It is very easy to use and the team at Shogun is EXTREMELY helpful!
First of all, the shogun support team is super helpful, kind and fast. In page buildung itself, I never found a single thing they couldn't help me fix within a couple minutes. Huge props and thanks for that.
Page building and publishing couldn't be easier. If your shop needs high class content, Shogun is definitely your way to go! Gives you all the options you need (and even more) while perfectly adapting to your shopify theme.
Only downside we have is translating.
The connectivity with Shopify's own translation tool (Translate & Adapt) is really bad unfortunately and still the best one out there. Translating a shogun page in shopify is really painful and if you update a page, layout changes don't update to the translation. Only way to change a 3-lingual page is to publish a copy of the new page and translate it from scratch. which costs loads of time.
Not ideal for multilingual shops but still the best I've seen so far.
Really hope I can give an honest 5-star review for the shogun team one day. But the translation issue is a bummer unfortunately.
The Shogun page builder is easy and intuitive to use for making good looking blogs - but it certainly helped that a collegue made a 30 min tutorial for me. One small glitch is that it if you try to add too many elements before publishing sometimes they don't work. Having said that the results are infinitely better than using the blog function in Shopify. The other thing to notice is that the customer service is exceptional for third party software. They respond quickly and even follow up! Imagine that!
As a designer, I find this tool incredibly convenient for customizing landing pages without any coding required. While there are occasional hiccups in functionality, the exceptional customer service more than compensates for these instances.
Very good customer service. Everyone in the team is very helpful with everything and responses are very prompt.
servicio al cliente super rápido!
Super helpful customer service. Ive had a few issues with formatting, but they were very quick to assist and fix the issue.
Thank you so much for leaving us a review, Holly.
We are very happy to hear that our support team was able to help you and resolve the issues. Please don't hesitate to write back to us if you bump into any issues in the future and we'll be glad to assist you again.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
I do like the app however it is at times clunky - however, my experience with Mara on support was fantastic as she was very quick at resolving my problem!
Thanks for sharing your feedback and leaving us a review, Bill!
I am glad to hear that Mara was quick to resolve the issue for you. I'll share this with our entire team. Thanks!
I also wanted to apologize for the experience with the app not being up to mark. I see that Mara suggested clearing a few things on the browser side and we'd like to know if that helped. In case the issue persists or you have any other questions, please do let us know. 🙂
Sweetan | Manager | Support
Shogun Page Builder
Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service.
I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.
Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot.
I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
Exceptional customer service. Fast response. The app could work on customizability and in my experience has been quite slow. Other than that, does everything you need!
Hi! Thank you so much for taking time out of your day to post this review! Glad to hear that our support team could help you out! We will be sure to log any feedback that you have already given us on the customization options of Shogun, if you have any other feedback, please feel free to pass it on and we will make sure it gets to the right teams.
Karl
Team Lead, Technical Support