Recenzje (3 306)

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8 sierpień 2022

L4application est intuitive et agréable à utiliser. De plus, son gros point fort est son assistance qui est très réactive et agréable.

Hello Jack GmbH
Niemcy
Ponad rok korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 8 sierpień 2022

Thank you for your kind words, Pauline! We're so glad to hear you've had pleasant experiences with our app and support team. Please feel free to contact our team for any additional assistance. We’re always here to help. :)

Jill | Client Services
Shogun Page Builder

12 październik 2022

Thank you very much Sweetan, I had a problem with another account platform and he solved it for me very quickly and saved my day, hooray for his efficiency, I really appreciate it!
Trust this platform very much!

Baldr-ポータブル電源
Japonia
Ponad rok korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 12 październik 2022

It was great to communicate with you earlier, Yinze!

I'm glad I was able to assist you and resolve the issue for you. Thank you so much for your patience, love, and support. 😊

We appreciate your trust in Shogun and are always available to help you.

Thanks! 🤩

Sweetan | Client Services
Shogun Page Builder

6 grudzień 2017

Shogun is an essential app for entrepreneurs who are building e-commerce sites. It is the most important app that we use, and allows us (who don't have a robust knowledge of coding) to build amazing looking pages that seamlessly integrate with Shopify.

I highly reccomend this app if you are feeling limited in what you can design within the Shopify themes.

Patch Planters
Kanada
Ponad rok korzystania z aplikacji
27 marzec 2021

Great app for building product and landing pages. The support is awesome, very fast response times :).

Smoothly
Holandia
Ponad rok korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 30 marzec 2021

Thank you for your review! Really appreciate it!

Karl | Team Lead, Technical Support

4 sierpień 2023

They double charged me, last November I uninstalled and they still charged me. My store was deactivated because of multiple reasons. I just paid my bill to reactivate and of course they charged me again without even being installed. BEWARE!!!!

BEYMOSS
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 6 sierpień 2023

Hi there! Thanks for taking the time and leaving us this review and sharing your feedback.

It looks like there seems to be some misunderstanding here about how the app charges work.

I see I was already in touch with you to understand these charges so I could help you further. While I did explain why you noticed these charges, I wanted to share the information here as well.

The app charges work based on the store's billing cycles in Shopify. If the app is installed, the monthly charges continue to work as usual based on the subscription plan that is active on the account. We always recommend our users to uninstall the app if the app is not required. This helps to ensure you are not charged further.

This is also true when you close or pause your store with Shopify. The store was closed on December 9, 2022 without our app being uninstalled, then reopened on August 3, 2023. When the store reopened, the subscription charges were unfrozen. The app was correctly uninstalled on August 3, 2023. This means any pending charge would be processed when the store is reopened.

However, I reached out via email to discuss and learn more about the charges in question so we could help you with them.

I'll really appreciate it if you could reply back to me on that thread and I'll make sure we can help resolve this and clear the misunderstanding here.

My sincere apologies for the inconvenience. I'll look forward to hearing back from you.

Sweetan | Client Services
Shogun Page Builder

13 listopad 2019

This app is fantastic. Our company uses it mostly for creating blog posts, and because it is so user friendly, anyone in my company can upload content. We also love their support team. Charles and Nick have been amazing, responding quick and helping us with any issues we might have.

Gourmesso Coffee
Stany Zjednoczone
Ponad rok korzystania z aplikacji
18 listopad 2019

I absolutely love this app and cannot live without it - seriously! I built my entire website using this page builder. They have great tutorials to learn the software and there is no coding required. Just drag and drop, plus it can make page layouts for Desktop, Tablet, and Phone (responsive). I would recommend this for making a custom landing page or home page. You can even customize the product pages as well to add more content. Customer support is very responsive, usually replies within one hour, and they have always helped me if I had a question or problem. I highly recommend this app and without it, I wouldn't be able to customize my Shopify website because I don't know how to code. Thanks Shogun!

Top Shelf Targets
Stany Zjednoczone
Ponad rok korzystania z aplikacji
7 lipiec 2023

I would recommend the app because it's very efficient and the customer support team is really great and fast when you need help. They're incredibly helpful.

True Radiant Treasures
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 11 lipiec 2023

Thank you so much for taking the time and leaving us a review, Rose.

We appreciate the kind words and are super happy to hear that Shogun has been perfect for your requirements and our support has been helpful when the help was needed. We are here to assist you again should you bump into any issues.

Thank you for the honest recommendation. ❤️

Sweetan | Client Services
Shogun Page Builder

11 październik 2022

Very responsive and informative if any help was needed, would highly recommend! Ontop of that, the site builder is intuitive and easy to use.

Heath London
Wielka Brytania
Ponad rok korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 12 październik 2022

Thanks for taking the time and leaving us a review, Joe!

We appreciate the honest feedback and are glad to hear that you are having such a good experience with Shogun. We did design the app to be intuitive and easy to use for you.

We'll look forward to assisting you and answering any questions in the future as well.

Sweetan | Client Services
Shogun Page Builder

9 maj 2022

Shogun platform and support are amazing. It is so simple to learn and use, and we are actually able to do more iterating through page layouts and designs than we thought possible. We have tried several approaches to optimizing our pages in the past, and nothing compares to the simplicity of Shogun, and the clarity of data that comes with testing. The level of service is the best of any plugin we have experienced. Support response is very fast and friendly, and the responses we receive are thorough and help us accomplish our goals.

United RV
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 9 maj 2022

Thank you so much for sharing your honest feedback with us and leaving us a review. It really means a lot and motivates us to continue improving Shogun for you. ❤

We love that Shogun has been easy to learn and use, and it also has allowed enhancing the designs. Our support team is always happy to assist and answer any questions for you.

I am really happy to hear about your amazing experience with us and will be sure to share the feedback with the entire team.

Thank you so much for your love and support. 😊

Sweetan | Team Lead | Support
Shogun Page Builder