Recenzje (3 284)
Zawęź
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Według oceny
This app has completely lifted my website! It is very versatile, with the option to chose from templates or to start a page design from scratch. I've been using it a couple of weeks and have comfortably figured out how it works. The support team is on hand to help via chat, and they are fantastic! Easy to reach and so helpful. I am so glad I chose Shogun.
Hi there, Charlene! Thank you so much for taking the time and leaving us a review here. 🫡
It was great to communicate with you and I am so glad to hear that your experience with Shogun has been amazing where the app has lifted your website and the options and feature are helpful when it comes to your requirements.
Our support team is always here to assist you and we'll be happy to assist you again in the future. Thank you so much for choosing Shogun. 🫶
We appreciate your love and support. ❤️
Sweetan | Client Services
Shogun Page Builder
Very flexible and powerful app - and a great tech team to back it up. Leah was outstanding. She was smart and empathetic.
Hi there, Joe! Thank you for taking the time and sharing your feedback with us in the form of this review. We greatly appreciate this. 💜
We are glad to hear that you are finding Shogun to be a very flexible and powerful app for your requirements. Leah is indeed outstanding and I am happy to hear that she was able to assist you and resolve the issue in a timely manner. I'll be sure to share the feedback with her and the entire support team.
Please don't hesitate to write back to us if there's anything else we can assist you with. Thanks for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder
The app is very powerful and the team is really fast to help and resolve issues.
Highly recommended.
Thank you so much for leaving us a review, Yvan.
We are happy to read your honest feedback and are glad that Shogun is powerful for your requirements and that our support team was able to help resolve the issues for you.
We also appreciate the recommendation and we'll look forward to assisting you again in the future. 🫶
Sweetan | Client Services
Shogun Page Builder
Easy to use, simple design. Support is outstanding and will help in any way they can- will use again
Thank you so much for leaving us a review, Siobain.
We are very happy to hear that you liked Shogun and had such a wonderful experience with our support team. Thanks for sharing your honest feedback.
We'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Be careful, this company makes it really difficult to unsubscribe and like to keep charging you even if you unsubscribe. Scam subscribe and unsubscribe methods like Amazon Prime... BE WARNED!
-UPDATE-
25th July 2023
Hi again! I see I haven't heard back from you and it has been a while. I wanted to check if it was possible to reply back to the email thread so that I can help you further with this.
Thanks!
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-UPDATE-
11th July, 2023
Hey again! I see we received a couple of emails about this and I reached out on both to connect someone from the BCF team, but I haven't heard back yet.
Would it be possible to reply back to me so that we can connect further and I can assist you better with the use case?
I'll be looking forward to hearing back from you soon.
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Hey there! I just saw this 1-star review you left for us and I wanted to reach out and check if there is something I can help you with while trying to make sure we can turn your negative experience into a positive one.
I am sorry to hear that you feel it is difficult to unsubscribe and that you are being charged. Please note that recurring app charges work based on your billing cycle in Shopify and if you don't wish to use Shogun and if you would like to cancel the subscription you are free to uninstall our app from your Shopify account.
I see you uninstalled the app from your account on June 9, 2023.
I also see we had no prior communication or conversation about this matter from you and I just noticed that you have reached out to us via email to discuss this further.
I am going to reply back to you and hopefully we can assist you further to clear the doubts. I'll look forward to hearing back from you via email.
Sweetan | Client Services
Shogun Page Builder
Sweetan was very helpful and showed me exactly what I needed to do to enable custom fonts to work within Shogun and explained how they view. Extremely helpful :)
Hi there, John! Thank you for taking the time and leaving us a review.
It was really great to communicate with you earlier and I am super happy to hear that I was able to help. 😊
We'll be happy to assist you again should you bump into any issues or have any further questions. Thank you so much for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
I have recently signed up with Shogun and am absolutely loving it so far. I met with a lovely customer care person who helped me with so many questions. He was very patient and helpful. Definitely recommend this app!
Hey there, Lucia! Thank you so much for taking the time and leaving us a review.
I am really happy to hear that you are having such a wonderful time exploring Shogun and that your experience with our support team has been exceptional. ❤️
We are here to answer any further questions you may have and will look forward to assisting you again in the future. Thank you so much for the honest recommendation. 🫶
Sweetan | Client Services
Shogun Page Builder
I have downloaded the free version as I want to start with just 1 landing page. I have to say it's not "that user friendly" however I had a Zoom session with Sweetan, a Shogun design team member, and he helped me loads with creating a great landing page and suggested lots of design things to make it stand out! Thanks for this, you really went above and beyond!
Hey there, Maria! Thank you so much for taking the time and sharing your experience with us here.
It was great to communicate with you and I am glad I was able to help. Our team strives to go above and beyond and we will look forward to assisting you again in the future.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
Customer support provided by Andre was exceptional.
Hi there, Ambreen! Thanks for leaving us a review.
I am very happy to hear that Andre was able to help and your experience with our support was great. Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder
Rhys has showed me very professional support, proven that he's very reliable and great at his job, what's more Rhys made sure to solve all my problems.
Hi there, Adam! Thank you so much for taking the time and leaving us a review.
I am super glad to hear that Rhys was able to help resolve the issue for you. He is indeed awesome and I appreciate the kind words. I will be sure to pass the feedback with him and the entire support team.
Please let us know if there's anything else we can assist you with. 🫶
Sweetan | Client Services
Shogun Page Builder