Recenzje (3 284)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 90% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
9 luty 2024

対応が早く親切。英語表示なのと、スマホとパソコンの見え方が異なり、その調整が難しいので★4つにしています。

Quick and friendly response. I give it a 4 because it is displayed in English and the way it looks on my phone and computer is different, and it is difficult to adjust for that.

ONE PEACE ONLINE
Japonia
Około rok korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 15 luty 2024

Thank you so much for taking the time and leaving us a review.

We greatly appreciate the feedback and your support.

If there's anything you are facing an issue with when it comes to the design our support team would love to assist and resolve that for you.

Our team is available 24/7 and we'll look forward to hearing back from you.

Sweetan | Client Services
Shogun

26 styczeń 2024

Exceptional support. Proactive and focused on problem-solving, the staff members contribute significantly. The app is deeply integrated and fully functional, consistently driven to update its functionality. It's not cheap, but the value you receive in return is substantial. In my opinion, it's the best tool you can get!

Acqua Alpes
Austria
3 miesiące korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 4 luty 2024

Hi there, Daniel. Thanks for sharing your feedback in the form of this wonderful review.

We are super glad to hear that your experience with Shogun and our support team has been wonderful and that you are finding the app functional with respect to your requirements.

Please let us know if there is anything else we can assist you with. We appreciate your support.

Sweetan | Client Services
Shogun

21 luty 2024

Great customer support!

Kanopi DEV
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 23 luty 2024

Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review.

Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions.

We appreciate your continued support. 😊

Sweetan | Client Services
Shogun

19 styczeń 2024

Very helpful customer service (Sweetan was especially helpful), the app is easy to use and helps you make very nice looking websites. I highly recommend!

Ludivo
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 25 styczeń 2024

Hey there, Izayah. Thank you so much for leaving us a review and sharing your feedback.

It was great to communicate with you and I am glad I could help. We'll be here to assist you again should you have any further questions or bump into any issues.

Thanks for your love and support.

Sweetan | Client Services
Shogun

26 grudzień 2023

They did a great job trouble shooting then fixing an issue I was having.

Mouthpiece Guy
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 27 grudzień 2023

Hey there, Jeff. Thank you so much for leaving us this review.

We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you.

Thanks for your support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

8 styczeń 2024

I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.

Hugo & Me
Wielka Brytania
3 miesiące korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 14 styczeń 2024

Hi there, Victoria. Thank you so much for leaving us a review.

I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team.

We'll also be looking forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

18 grudzień 2023

Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!

021 Originals
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 20 grudzień 2023

Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review.

We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO

19 grudzień 2023

Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.

My Store
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 21 grudzień 2023

Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩

Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊

We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future.

Sweetan | Client Services
Shogun A/B Testing & CRO

4 grudzień 2023

Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!

StrippedSupply
Australia
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 5 grudzień 2023

Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.

It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.

We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊

Sweetan | Client Services
Shogun Page Builder

12 styczeń 2024

It has prompt and effective assistance in resolving my issues via chat. Rhys's professionalism and swift problem-solving skills are commendable.

Walkers Appeal
Hiszpania
Ponad 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 14 styczeń 2024

Thank you for taking the time and leaving us a review and sharing your feedback, Samantha. We greatly appreciate this.

Rhys is indeed awesome and I am glad to hear that he could help resolve the issues. I am happy to pass on the kind words to him.

Please don't hesitate to write back to us if you have any further questions. We'll be here to answer them for you. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder