Shogun ‑ Landing Page Builder

Customer Support was extremely helpful.

Prompt, professional, and personable.

So far so good; really helpful tool in creating attractive pages (About, FAQ) you'd think would be included in a $180 Shopify theme. Excellent, insanely fast customer service. Jill fixed a small issue I was having two minutes after I asked. Highly recommended!

When I had a problem using the app, I contacted them and they responded within an hour. After that, I was able to use it smoothly and it was very helpful!

Shoguns page builder was easy to use and beautiful on my website. Their customer support system was top-notch. The app is an overall hit- especially for e-com brands that want to take their store to the next level (where a theme might be too simple).

Here's the thing. I'm cruising along buildin' ma' pages, loving the app, when about midnight on Saturday rolls around and I get this mysterious Shopify error message inside Shogun's page builder. The kind where I'm at a stand still and can't publish pages. I'm NOT a developer so I go through the usual amateur motions of flailing my way around google trying to figure out what could be happening as panic sets in. I try Shopify support and wait for an hour in a que (#78..). Very nice guy says he'll pass it on to the developer. I'm think: yeah, right (cynical, i know).

I give up, write an SOS email to Shogun support and figure I'll just sleep on it ...hoping against hope I won't be jolted awake by nightmares of catastrophic failure (i.e. cyber weekend is coming and i got no storefront). Oh, and I'm already writing off Sunday cuz no way I'm gonna hear back, right?

No sooner than I set my toothbrush down than I get a...get this...I get a PHONE CALL...from a strange number. I'm like, no, it can't be. I pick up. "Hey, it's Nick from Shogun - saw your email and figured you were working late, too..." whaaaaat?

A super-calm and professional Nick explains that they were working on a new feature and it was causing this error and they'd have it fixed by morning. BOOM.

Lights out. Slept like a baby.

Since then, I've needed support a few times and I gotta' say it feels good to know there's an open line to Shogun's team.

Moral of the story?

Not a developer? Need waaay better Shopify pages...AND sleep at night? Shogun.

:)
D

Shogun overall is great. They make creating pages very simple and easy. I have had a problem or two with the responsiveness, but even when I did the team was very quick to address and fix the issue. Great app.

helped me showcase my website in a unique manner with all the features they offer all under one roof. would recommend

Absolutely stellar app, especially for someone new trying to figure it out. I was trying to make simple edits to my pages for months, but I couldn't implement them till I used to the app. It makes the whole process so much easier and intuitive, even if you have no coding experience (like me!).

And the customer service is fantastic. I pestered them with innumerable minor questions and they were quick to respond.

I amusing this app to create blog pages. They look far superior to the native Shopify blog pages. I needed some help with the initial setting up and Sweetan was great in not only providing guidance but also jumping in and fixing some issues. Early days, but this looks a great solution

Greetings,

We have been working with Shogun for the past 1-2 months on our pages and it has been a good deal of work, back & worth communication, but ultimately great experience in customer service- Finbarr has been providing us with great help & support in the process of building pages and activating certain features and adjusting configurations!

4 Stars and not 5 due to honest opinion towards Shogun's ability to improve on some of the features and possibility to have more thorough tutorials regarding building blocks, like markdown, http, etc.

Looking forward to Shogun's soon-to-come update, to be able to use different templates, simultaneously on different pages.

And possibly Parallax Effect?! :)