Recenzje (3 289)

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20 październik 2023

I have downloaded the free version as I want to start with just 1 landing page. I have to say it's not "that user friendly" however I had a Zoom session with Sweetan, a Shogun design team member, and he helped me loads with creating a great landing page and suggested lots of design things to make it stand out! Thanks for this, you really went above and beyond!

Gingham Palace
Niemcy
3 dni korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 30 październik 2023

Hey there, Maria! Thank you so much for taking the time and sharing your experience with us here.

It was great to communicate with you and I am glad I was able to help. Our team strives to go above and beyond and we will look forward to assisting you again in the future.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

23 październik 2017

Good app, but didn't suit our needs. Nick is prompt and helpful. Cheers

Gusto1940
Indie
3 dni korzystania z aplikacji
15 marzec 2021

I can recommend Shogun. However I think the prices are too high. That's my only negative point about the app.

billo-product
Niemcy
4 dni korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 16 marzec 2021

Thank you for your review! We really appreciate your feedback regarding the price, we will be sure to pass this feedback onto the appropriate team! I've sent you an email after this review came in, please feel free to reply or send over any further feedback to support@getshogun.com.

Karl | Team Lead, Technical Support

Edytowano 4 marzec 2018

Very good app and support services. Thank you

Bijouterie Altxorra
Kanada
Około 3 godziny korzystania z aplikacji
Edytowano 7 listopad 2019

We spent days working on our design only to find out the "Add to Cart" items don't add to cart. They recommend custom coding. Pretty much defeats the whole purpose. Uninstalled!

Zamage
Stany Zjednoczone
3 dni korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 26 grudzień 2019

Zac- apologies for the delay in response here. I actually recall this review, and remember that their was an issue with your theme. We'd be happy to help fix it. Free re-trial, and we'll refund any amount spent. Feel free to email support@getshogun.com and ask for Nick. Thanks. - Nick (Cofounder, Shogun)

14 luty 2019

I dont understand all the high praises for this app. If you're designing something for mobile and desktop, it's very difficult to use. There no logic or way of knowing if you do one thing, it'll impact the layout of another on a different screen. Spent hours fumbling around hoping to get lucky. Nothing seemed to work. Deleted it.

The Wrap Life
Stany Zjednoczone
3 dni korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 18 marzec 2019

Nnenna- hope all has been well. We reached out a few times, but I think we ultimately weren't able to get in touch. I TOTALLY feel your pain here. The screen settings feature in Shogun is helpful for creating experiences unique to screen size, but we need more powerful screen specific controls. Happy to say that we are working on that now, and it will be out soon. You can reach out to support@getshogun.com for a free re-trial. Ping us anytime if you need help. Thank you - Nick (Cofounder, Chief Product Officer)

12 maj 2020

Hands down best customer service on the planet. spent over 2 hours helping me and getting me what i need. could not recommend a better app or company

Tomahawk Shades LLC
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 14 maj 2020

So happy to hear that Kalen could help you! Looking forward to sending this review onto him! Thanks for taking the time to write the review. :)

Karl
Team Lead, Technical Support

11 listopad 2021

No se puede probar, el pricing publicado en el store no es el mismo que ofrece la app al momento de instalar. No ofrece opción gratuita como promete, el plan mas barato son USD39 contra 20USD que ofrece en el listing de la app.

Binga!
Chile
2 dni korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 11 listopad 2021

Hi, Julian!

Thank you for your review and for your feedback. I am sorry that you have had a negative experience.

Our Free and Starter plans are currently only available to new users of the app, at the moment, though I will be sure to pass on this feedback to our internal teams for review. Apologies for any confusion that this caused!

My colleague has reached out to you with some more information, we would love the opportunity to turn this negative experience around for you and look forward to hearing back from you.

Please do not hesitate to get in touch.

Karl | Manager, Technical Support

1 październik 2021

I really tried to like it but it was not working properly. Images would not show and little bugs here and there. Maybe I have the wrong theme for this to work.

Cruz Label Store
Stany Zjednoczone
2 dni korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 1 październik 2021

Hi there! My name is Joe from the Shogun Customer Support team.

I can definitely understand your frustration about this and really want to thank you for bringing it to our attention. I attempted to reach out to you via phone but wasn’t able to get ahold of you. I’ve sent you an email as well and look forward to hearing back :)

It's quite possible that the theme you've chosen to use in Shopify uses Javascript to display parts of the page. Having said that, the Shogun editor does not load Javascript by default since it can sometimes cause issues in the editor. This is very likely what was causing the loading issue that you were seeing.

I’m confident that we can solve this from our end, but please keep in mind that we can only troubleshoot active accounts. I noticed that you've already uninstalled Shogun, but if you decide to give it another shot, we're more than happy to re-enable your trial once you reinstall the app (without having to choose a plan).

We hope to have you back on the team soon and my sincerest apologies for any inconvenience this has caused! Please feel free to reach out to me if you ever have any other questions or concerns, and have a great weekend. :-)

Joseph | Support Specialist
Shogun Page Builder

3 wrzesień 2020

I tried, but I just couldn't get over the fact that this cost me more than my Shopify subscription itself. It's easier to use than Pagefly but I didn't try Gem Pages, so i can't speak to how it compares there. It's less expensive than enterprise level apps like Unbounce and Instapages and it's the same price as LeadPages, but you'd be better off using another drag and drop website builder and making it a subdomain of your existing site in my opinion. Unless you're specifically trying to edit your product pages layout, in which case, maybe just pay for a premium theme one time vs getting a recurring subscription at this price tier. Good luck out there!

Hire Yourself Academy
Stany Zjednoczone
2 dni korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 3 wrzesień 2020

Hey Angelyn,

I'm sorry to hear that you didn't have the best experience. We can certainly understand your concerns regarding the price. We know that now more than ever, business costs have to be a consideration and we can certainly appreciate the need to cut back on the price of business operations.

It sounds like you found Shogun relatively easy to use, it's really just the price that caused your experience to be less than stellar. In case you were not aware, the subscription cost is only necessary as long as you need to maintain your pages while using Shogun Page Builder. If you were to build up a few pages and you felt that you no longer needed to change them for an extended period of time, you could uninstall Shogun and those pages would remain. The only exception to this rule would be if you've added form boxes to your pages. We cannot continue to send form data per Shopify's GDPR guidelines.

We have reached out to you via email and are also willing to jump on a call if we an help at all :)

Thanks for your feedback and looking forward to hearing from you soon.