Recenzje (3 289)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 90% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
8 lipiec 2022

Great app and great customer service. We use this app for our store product pages and love it https://www.fourlittlemonkeys.com.au/

Four Little Monkeys
Australia
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 8 lipiec 2022

It was great to communicate with you earlier, Michael! 😊

Thanks for leaving us a review of your support experience and your experience with Shogun. We are super glad to hear that you are loving Shogun and it has helped design great-looking product pages.

Let us know if we can help with anything else in the future.

Sweetan | Manager | Support
Shogun Page Builder

11 luty 2022

great experience, very very good customer service, very prompt and helpful and friendly - thanks shogun customer support

Make Me A Comic Ltd
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 14 luty 2022

Thanks a lot for leaving us a review.

We are really happy to hear that you are having a wonderful experience with Shogun and our support team. Thank you so much!

Sweetan | Team Lead | Support
Shogun Page Builder

28 sierpień 2021

Their support team is excellent. Andre and Sweetan, whom I was talking to, gave a very useful advice and materials to learn and develop pages.

SeoulBox
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 28 sierpień 2021

Hey there! Thank you so much for the review. Really glad to hear that you are having a wonderful experience with Shogun. I'm also happy to hear that Andre and myself could help.

I'll pass along your comments to Andre and the whole support team. Please do let us know if we can be of any further assistance! 😊

Sweetan | Team Lead | Support

13 styczeń 2022

I am working with Shogun to improve the website and it is working properly and as expected. The support team has been sterling in helping with questions and very patient. I am very happy with the help I've received.

WATCHAREE'S
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 13 styczeń 2022

Thank you for your review! Happy to hear that the support team could help you with your questions!

Please let us know if there is anything else that we can help you with.

Karl | Manager, Technical Support

28 listopad 2020

Some things are not easy to handle but 90% of the website is great. The 10% is covered by great online support!

Decoqai | FSC Trademark Number: FSC® C007915
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 28 listopad 2020

Thank you for your review! Glad to hear that the team could help you out!

Karl | Team Lead, Tecnical Support

24 kwiecień 2021

I've never been more satisfied with a customer service experience than I have with the support team at Shogun. I needed assistance with integrating an app, and both times I had an issue, I received a full response and resolution in less than half and hour. Monique and Justine both provided stellar help in getting my new product page functioning. Shogun as an application makes my product pages automatically look 10x better. Thank you, Shogun team!

Kadlee Bridal - Bridesmaid Robes & Gifts
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 28 kwiecień 2021

Thank you so much for your review! Really appreciate the kind words and am so happy that Monique and Justine could help you out!

Let us know if you need anything else.

Karl | Team Lead, Technical Support

Edytowano 3 luty 2022

I was having issues with potential clients contacting me using a form I'd created in Shogun I'd get the form but then there was no email or phone number, even though I'd created the form to require that information. Chris dug into it for me and figured out that I'd accidentally created more than one form in one. He sent me screen shots showing the issue and how to fix it, all within 24 hours. Great support!

Libre Naturals Canada
Kanada
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 12 styczeń 2021

Wow! Thank you for the awesome review. We have a 24/7 globally distributed support team to ensure that you'll always get the help that you need, regardless of what time you are working on the store. We believe that support should always be the #1 priority for a product to ensure that you always get the support that you need when you need it. I'll be sure to pass your kind words onto Justine!

Let us know if there is anything else that we can help you with.

Karl | Team Lead, Technical Support

20 styczeń 2022

I was able to use the Shogun app to highlight something on our website. Without the app, I would not have been able to do this. I'm not even a Facebooker, and I found the app easy to use. I recommend!

Mrs. Mason's Co.
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 20 styczeń 2022

Thanks so much for taking the time to leave a review! It's awesome to hear that you had an easy time using Shogun Page Builder. Please just let us know if anything comes up :)

Kalen | Team Lead, Support
Shogun Page Builder

29 listopad 2021

The app is great and very helpful in creating web pages with many uses. The customer service is exceptional, second to none. I’ve written them several times with questions since I’m new to web design and they were incredibly fast and helpful. They went above and beyond to answer every question I had and more each time I wrote in, Im still shocked as I’ve never experienced customer service like theirs in any other business. A++

Actors Summit
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 29 listopad 2021

Hey there, Kent! Thanks a lot for this amazing review. 😊

We are so glad to hear that you are having such a great experience with Shogun and our support. Your feedback means a lot and inspires us further. I'll be happy to share this with the team.

Thank you so much. We look forward to assisting you again in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

18 sierpień 2022

Great app for building landing pages, and great customer support. I had an issue and they replied within seconds and sorted it out within a couple of minutes, once I explained.

iGlow Cosmetics
Norwegia
Prawie 2 lata korzystania z aplikacji
Shogun Labs, Inc. odpowiedział(a) 18 sierpień 2022

Thank you so much for leaving us a review, Geir!

We are very happy to hear the Shogun has been helpful when it comes to building landing pages and that our support team could help resolve the issue in a couple of minutes. We appreciate the feedback.

Please let us know if there's anything else we can help you with in the future.

Sweetan | Client Services
Shogun Page Builder