Recenzje (3 284)
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Według oceny
Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store.
Best service ever!!
Keep up the good work SHOGUN!
Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊
I am glad Matt could help and I'll be sure to share this with him.
We also look forward to assisting you again in the future. Thanks for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder
I would recommend a page for everyone who is looking for an easy grab-and-drop builder for your website. Also the support is amazing and Sweetan replied to all my queries really quickly and helped me get the most of the app!
Thanks for leaving us a review, Lidia! We are very glad to hear that Shogun has been great for your requirements and the easy-to-use, drag-and-drop builder has been helpful. 😊
It was great to communicate with you. I a happy to be able to help you and get the best out of Shogun. Our team will look forward to assisting you again. Thanks for the honest recommendation and your support. 🤩
Sweetan | Client Services
Shogun Page Builder
Love the app and use for four of my shopify stores.
Four stars because the pricing has more than doubled and I will have to look for an alternative for all of my other stores.
Hi there, Thank you so much for leaving us a review. We are glad to hear that you are having a good time with Shogun.
However, we also greatly appreciate the feedback. Our team experiments with plans and pricing based on the feedback we received and I am happy to share this internally. 😊
Sweetan | Client Services
Shogun Page Builder
I submitted several tickets and always got prompt responses from their team. Alex and Reese have been especially helpful and even took time to demonstrate things over a zoom call. I had all of my questions answered and they even took the time to show me something upcoming that I am particularly interested in. I love the app and plan to be using it for a long time.
Very knowledgeable and friendly. Will do business with again!
Hi there! We appreciate you taking the time and sharing your feedback in the form of this awesome review.
I am happy to hear that Alex and Reese were able to help and answer all the questions for you. I am also glad to hear that the learning session was useful.
Thank you so much for all your love and support. Please don't hesitate to write back to us if you bump into any issues. 😊
Sweetan | Client Services
Shogun Page Builder
Being forced up upgrade to a $100 plan is ridiculous. I laterally just need to update 1 page but rather than pay the original $40, i'll be paying $0 and going someplace else.
Thanks for taking the time and leaving us a review here, Jenae.
We appreciate the feedback.
I am sorry to hear that you felt you were forced to upgrade. I wanted to share some details here.
Looking at the account I see Shogun was uninstalled on July 25, 2023. This is when your account was subscribed to our old plan. That old plan was a legacy plan that had been deprecated a long time ago. As the app was uninstalled, this legacy plan got canceled as well.
You reinstalled Shogun again on November 16, 2023 and our pick-a-plan page displayed the new plans that can be activated which would be the expected behavior.
I could not locate a recent support conversation about the questions you may have had with respect to the plans, but I have reached out to you via email to share more information.
I'll look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder
I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!
Hi Jen! Thank you for taking the time and leaving us a review. 🎉
Leah is indeed amazing and I am glad to hear that she was able to resolve the issue for you with the recorded video that explained how to fix the issue. We appreciate the kind words and I am happy to share them with our entire team.
Please do let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder
Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.
Thanks for sharing your honest feedback in the form of this review, Zach.
We are super excited to hear that you are finding Shogun to be an incredible app when it comes to working on page designs. We are working on some cool new features and we'd love for you to try them out as they are released.
I will be sure to share the kind words with our entire support team. Please let us know if we can help you with something else. 😊
Sweetan | Client Services
Shogun Page Builder
We've had a great experience using Shogun. We built a beautiful homepage and landing page quickly and had great support from the customer service team. They helped us with any issues we ran into promptly and even jumped on a few video calls to take us through some training. Sweetan has assisted us a few times and was incredibly patient and knowledgeable. Their online tutorials and community posts are also a great help, thanks, guys!
Hi there, Stephanie! Thank you so much for taking the time and sharing your experience. We are very glad to hear that Shogun was helpful in designing a beautiful homepage along with other landing pages. 😊
It was really great to communicate with you and I am happy that I was able to assist you. We are continuously working on adding more help center documents and tutorials as we understand they can be super useful.
Please don't hesitate to write back and we'll be here to assist you again. 🫶
Sweetan | Client Services
Shogun Page Builder
Shogun is a great experience so far for our retail shop selling worldwide, intentionally!
We use Shogun for smooth blog page experiences and overall to build out website. The Support you receive if/when you get stuck is fast and reliable!
Hi there, Thank you so much for leaving us this review.
We greatly appreciate your honest feedback and are super glad to hear that your experience with Shogun has been exceptional. ❤️
We love your blog pages and are super happy to see that Shogun has been helpful. Our support team is always available to assist and answer the questions and we'll look forward to serving you again in the future. 🫶
Sweetan | Client Services
Shogun Page Builder
Great customer support! I had an issue with a page and Leah helped me fix the issue very quickly. Knowledgeable and friendly staff. Thank you!
Thank you so much for sharing your feedback in the form of such kind words, Kari.
I am super glad to hear that you had a wonderful experience with our support team and that Leah was able to help fix the issue quickly. I have shared the feedback with Leah and the entire support team. ❤️
Our team will look forward to assisting you again in the future.
Thanks for all the love and support. 🫡
Sweetan | Client Services
Shogun Page Builder