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The online customer service responds quickly, and my problem can be solved quickly，and they respond very quickly and positively
Hi there, Susi! Thanks for the review. 🙂
It was great to communicate with you earlier. I'm glad to hear about your positive experience with Shogun. Our support team is always happy to assist you, answer your questions, and resolve the issues quickly for you.
We'll look forward to assisting you again in the future.
Sweetan | Manager | Support
Shogun Page Builder
App is Great, helps us create well designed themes, pretty intuitive to use, and support is the best 10/10
Thank you for taking the time out of your day to leave us a review! Glad to hear that you are enjoying Shogun. :)
Karl | Team Lead, Technical Support
Shogun is the best, if only thanks to their super responsiveness.
the app is great and intuitive. Works great and really allowed us to design the site to spec.
Highly recommended
Amazing timely support through the build process. Working in multiple stores in different countries. Shogun has made this process seamless.
Simply the best app. Now I've added it to my second store and the staff has helped me transfer over pages from one site to this one.
Highly recommend over and over again :)
Love this awesome app! I was finally able to tweak my website as I wanted it to be. The customer service is also the best...fast reply and very helpful. Thank you for building this!
Wow! I feel very happy to be Shopify customer :) I love Shopify because of its features and the integration other apps, it makes me save a lot of time. And about the service, well it is awesome, they answer very quickly and they always find a solution for my problem. Definitely, I recommend Shopify.
The mark of an excellent app is their support and customer service. Back in January I installed this app for some page edits where I had to combine another apps liquid code with my themes contact page. I came across a few issues and Nick from Shogun responded right away to help me out. He actually jumped in and helped me setup a new template.
Fast forward to today when I saw a post on Shopify about using the Shogun app to customize blog posts. I had a couple of questions and, again, Nick responded within minutes to help me out. Many apps I've tried will have good support at first, but 6 months down the road...good luck with that.
Great app with tons of features and and developer's who go out of their way with support to help me succeed.
I've not necessarily followed best practice in building out site so ran into a few issues but the support team were very helpful!
Thank you so much for the review! We are glad to hear that our support team could help resolve the issues for you. Please do let us know if you have any further questions and we'll be happy to assist.
Sweetan | Team Lead | Support
Shogun Page Builder
I truly love using Shogun. Been using their page builder app since 2016. Combine it with an OS 2.0 theme, the possibilities are endless! I haven't reached out to their support all those years until recently and I'm amazed! I thought it would take them days to respond via email but it took them just 10 minutes to resolve my problem. Thanks, Monique and the entire Shogun team. -Jose
Hey there, Jose! Thank you so much for leaving us a review.
We are super glad to be able to serve you and we greatly appreciate all the love and support. It's amazing to hear that Shogun has been helpful all these years. 😊 Thank you so much for the honest feedback.
Our support team is available 24/7 and tries to ensure that we get back to you with resolutions and answers at the earliest. I'll be happy to share the kind words with Monique and the entire support team. 🤩
Please do let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder