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Every once in a while I have glitch that I cannot work out. I am not sure if the glitch comes along with an update or it is user error. But once I am able to be in touch with support they are always very helpful. My one request would be a click to chat support button.
Thank you for your review! We really appreciate it.
Sorry to hear that you have run into bugs in the past, if there is anything ongoing that we can help with please let us know at support@getshogun.com or via chat (on select plans).
Karl | Manager, Technical Support
Easy to use and intuitive. Gives you a good amount of flexibility as well. We built almost entirely custom site using this. Also customer service is A+ they make sure your issues are resolved.
super easy to customize pages and build new pages. Only feedback is sometimes the formatting gets a little funky when you switch between desktop and mobile, so you have to find the happy medium on elements so they look good on both devices.
Thanks for the review and the feedback Charles! And I 100% agree, so we are working on styling specific screen settings. Right now you can only show or hide elements (Screen Settings in the sidebar) to make the perfect cross screen experience, but in the next couple months we will make it so you can set different styles on the same element based on the screen size. Thanks again for the feedback. Reach out anytime - Nick (Cofounder, Shogun)
Amazing app, amazing customer service. Makes our lives easier.
Amazing solution to creating a custom site. Customer service went above and beyond. Highly recommend!!
Hey Jordan! Thank you so much for leaving us a review. We're glad that you had such a great experience with our support team - that's our goal!
Allison | Team Lead | Support
Shogun Page Builder
Not only is this an amazing builder which does take a little time to get used to but once you realize how it works can be extremely intuitive. However the real star is the support staff here. Andre and Karl are top notch all the way! No matter what time of the day someone is willing to help you with what you need. This staff goes above and beyond what you would expect. They are professional, friendly and very knowledable and they actually care about your business. We switched to them from GEM pages because the support was horrible and their software was way buggy. We were so relieved to find this solution and we look forward to continuing our relationship with Shogun as they expand with new features and products as well and provide some of the best support we have seen to date. In one word STELLAR!
Outstanding ap and support team! Would be great to be able to copy between stores and be a bit cheaper if you have multiple sites.
Shogun is easy to use...AND, when you need help they are there quickly (an actual person)! I received a response to my question in about 30 minutes. Sweetan Mankotia actually created a video using the page I had built to show me how to easily fix the issue. Thanks so much for your help! I highly recommend.
Hello there, Tammy! Thank you so much for the review.
It was great to communicate with you and I'm really glad that I could help answer the question and that the video was helpful.
We sincerely appreciate the recommendation. 😊
Please do let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
This app saved me. I hope for an integration with Langify as soon as possible!
Prefer this over Zipify. After being a long time user, it was hard to say no to shogun with better adjustments and better pricing.
Hope to see it grow more, as there are a few minor kinks here and there