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Justine provides very good customer service, very quick reply always. He himself deserves a 5-star. :)
So glad to hear that Justine could help you out, Miranda! I've passed along your kind words to Justine! Thank you for leaving us a review. Let us know if there is anything else that we can help you with!
Karl | Team Lead, Technical Support
why isnt it possible for a free version anymore for just a frontpage? I installed it on another shop and there it was free when I only used it for the frontpage??
Hey there, Thanks for the feedback.
I have reached out to you via email so I can share more information and help answer the question for you.
Please don't hesitate to reply back to me via email and I'll be happy to assist you.
Sweetan | Team Lead | Support
Shogun Page Builder
Compared to most SHopify themes that have limited personalization options, Shogun is great. Quite pricey but worth it in most cases. I am only facing 1 issue: i am currently customizing a paid Shopify theme, and everything works perfectly besides previewing product pages/product descriptions edited in Shogun. I was told that they will appear once i pay the theme, but i will wait until i am certain about the theme before spending 180 USD. Customer service is quite good, quick and responsive. A pity we cannot use the app to customize homepages also! :)
This is a very useful tool if you want to have nicer looking pages and you are not prepared to code or hire a coder. It has many features which you can use (without any technical skills) to create professional looking pages. Recommended!
There's a learning curve and some jankiness. But their SUPPORT is off the chain good. I'm writing this at 1:49am after about my 5th minor support inquiry for the day. Not only was it a quick turnaround, but he went the extra mile and found root cause and sent me a video despite us finding a workaround.
Thank you for your review! We really appreciate it. Glad to hear that support could help you out when you needed it. I'll be sure to have a look through the correspondence and ensure that we log any feature improvement suggestions! Feel free to reach out if you have any product feedback!
Karl | Team Lead, Technical Support
Ich habe ein großes Problem mit meiner Seite gehabt und diese tauchen ab und an wieder auf (header & footer erscheinen in Speicherung, obwohl ausgeklickt). Der Support hat sich umgehend mit der Angelegenheit ausführlich befasst und das Problem in kurzer Zeit gelöst. Leider aber ist das Problem nicht permanent behoben, so dass ich bei neuen Seiten, die ich einrichte, jedes Mal den Support kontaktieren muss, um das Problem zu beheben. Deswegen ein Stern Abzug. Der Support ist TOP!!!
Thank you so much for leaving us a review, Yilmaz!
I'm glad to hear that our team could help with the issues and answer the questions for you. I'll be happy to share the feedback with the entire team.
Please do let us know if there's anything else we can assist with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
This is a strong app. You need a decent understanding of css and html to get value out of it but the app is reliable, robust, and bug free. Good support by email.
Here's a look at the page we made with it www.riversol.com/pages/sensitive-skin-resources.
Beginner friendly page builder. had some minor issues first starting out. Later they made the interface way better and more clear. Couldn't wish for a better customer service, respond immediately and solved every problem I had!
Hey there, Jesse! Thank you so much for taking the time and sharing your experience in the form of this review. 😊
I am happy to hear that you are finding the updates to our interface helpful and clear. Our support team is always happy to assist and answer questions for you. Please don't hesitate to write back to us if you bump into any issues. We'll be here to assist you. 🫡
Sweetan | Client Services
Shogun Page Builder
What a super addition to Shopify!.....until Shogun, I couldn't add anything extra to my template outside what was coded. I was able to add some neat marketing tips to my shop. I can't wait for more add ons to Shogun so I can have more freedom to make changes as needed.
Margaret Rose Designs
The Shogun App is good to handle and has a fast support! We had some problems with a bug and the support team was able to fix it within a few hours. So 4 Stars are adequate
Thank you for your honest review! Really appreciate the feedback, definitely understand that bugs can sometimes affect your experience with Shogun - hopefully we'll have a chance to prove ourselves. :)
Let us know if you need any further help!
Karl | Team Lead, Technical Support