Avaliações (3.294)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
Data de edição: 28 de setembro de 2021

As a new and small business owner, building a website from scratch is a whole new challenge! We began using Shogun and everything was straight forward and seamless. However, regarding the more complicated elements involving integrations and ensuring every element works, it can get complicated and hard to understand. I had some trouble adding in a particular element and to get it to display on my website. Coming closer to our launch date means we have a lot of work to do and also perfect every element as well! I was stressing last night and the live customer support chat came to the rescue. I was assisted by Sweetan who was tentative, understanding and came along with adept investigation skills. Sweetan efficiently diagnosed the problem and provided a structured step by step guide for me to solve the problem. Sweetan also provided some root cause analysis on why the errors were occuring and it also enhanced my understanding of the Shogun tool which is good to know in the future. I am very pleased with Shogun's customer service, especially Sweetan! Thank you so much! People like yourself help make a difference to small ecommerce business owners. Forever grateful for your 24/7 customer support service. Thank you again :)

MizuCo
Austrália
4 meses usando o app
Shogun Labs, Inc. deixou uma resposta 29 de setembro de 2021

WOW! Thank you so much for your detailed review! I'll be sure to let Sweetan know that you have left such a kind review.

I'm happy to hear that Shogun has helped you achieve what you are looking to achieve - also really appreciate the feedback that you have given, sorry to hear that Shogun caused some confusion! We will ensure that this feedback gets to the right team.

If you ever need any further assistance, please let us know!

Karl | Manager, Technical Support

Data de edição: 15 de setembro de 2019

I highly recommend this app as it is a huge lifesaver for a small startup like ours when you don't have the budget to hire an engineer. Shogun makes everything extremely easy. Staff are friendly and helpful if you do get stuck.

Majo Medicine
Reino Unido
4 meses usando o app
23 de dezembro de 2016

easy to use and great support!

4cats Arts Studio Oak Bay
Canadá
4 meses usando o app
10 de setembro de 2020

I started using Shogun over a month ago, can't praise the product high enough. Additionally, the team and the support they offer is second to none. If you're looking for a landing page builder I highly recommend.

MOUS Products AU
Austrália
4 meses usando o app
Shogun Labs, Inc. deixou uma resposta 11 de setembro de 2020

So happy to hear that you are enjoying using Shogun! Thanks for leaving us this review!

Karl | Team Lead, Technical Support

6 de outubro de 2017

I just started using Shogun ...easy to understand and very intuitiv to use. Contacted service one time ...immidiate resonse ...I like it!

Fortec4x4
Estados Unidos
4 meses usando o app
10 de junho de 2019

It is an excellent product, only a bit pricey for me right now, because I'm not using to edit many details for the moment. It would be great to offer a lower subscription for just editing headings on the product page.

DSF Antique Jewelry
Estados Unidos
4 meses usando o app
9 de setembro de 2019

This fantastic app is helpful, flexible, powerful for page building, defintely 5+ star app and highly commend to install!!!

HiPPO-CART
China
4 meses usando o app
15 de março de 2022

This app does what it says and does it really well. The support staff is really helpful as well. I recently had a problem that turned out being a conflict from my theme's css and not shogun, Lynsey from support immediately found the problem, dropped in a fix, and explained what she did. Would highly recommend for getting around the limitations of your theme.

Kin Ship Goods
Estados Unidos
4 meses usando o app
Shogun Labs, Inc. deixou uma resposta 15 de março de 2022

Thank you so much for taking the time to leave a review! That's excellent to hear that you had a positive experience with Lynsey :-) I'll be sure to pass your comments along.

Kalen | Team Lead, Support
Shogun Page Builder

21 de julho de 2017

A really great app with an impressive amount of features. You don't lose your page styling if you decide to unsubscribe which is a huge plus. Additionally the customer support is spot on.. They really helped me out with a couple of customisations. Highly recommended!

Revolutionsilver
Reino Unido
4 meses usando o app
Data de edição: 14 de janeiro de 2019

Great app and I was accidentally charged twice because I uninstalled the app. Had to work through some issues with Shopify and Shogun support but ended up getting refunded via Paypal. Thank you.

CBD Discount Shop
Estados Unidos
4 meses usando o app