Avaliações (3.319)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
23 de julho de 2021

If you don't want people to use a free plan just say it directly. After I install your App, it just directed me to the Payment option...LOL I have spent lots of time with your Live Chat assistant or a sale keep persuading me to purchase your plan. BUT I keep mentioning if I don't get to use your App in the firsthand, how can I decide to upgrade or not? Still waiting for your team to give me a resolution but not keep selling me plans that I don't know how to use your App yet Such disappointed and not recommend anyone to install.

Car Dealz
Austrália
Aproximadamente 3 anos usando o app
Shogun Labs, Inc. deixou uma resposta 25 de julho de 2021

Hello, Stanley!

We thank you for sharing your honest feedback with us. I apologize for the inconvenience and for the confusion.

Our free plan is currently, only available to new users and this is also noted on our app store page. However, we understand the frustration if this was missed. We have shared the feedback with our team.

Shogun was first installed in your store a couple of years ago. However, I could see our support team reached out to you via email and also spoke to you and shared information on how we can help you to give Shogun a try again.

Please don't hesitate to reply back to us so that we can ensure you have a positive experience with Shogun. 🙂

Sweetan | Team Lead | Support

7 de novembro de 2017

Really powerful tool & super responsive support!

Remoplus
Estados Unidos
Aproximadamente 1 mês usando o app
17 de julho de 2020

110% RECCOMEND!! This is the best app for any landing or product page!!

100% customizable pages with amazing options. works super well with my theme. I had a small issue while building a product page and contacted support for assistance building the page and the customer support was out of this world!

Thank you Shogun!

Entrepreneur Decor
Estados Unidos
Aproximadamente 1 mês usando o app
Shogun Labs, Inc. deixou uma resposta 20 de julho de 2020

Awesome! Thank you for your review. So happy to hear that you are enjoying using Shogun's customization powers to create your site 💪.

Thank you for being a part of Shogun!

Karl | Team Lead, Technical Support

Data de edição: 6 de outubro de 2017

TIP: you'll get an email you must read the 4 essential tips email!! If you're like me once I read that email it was on. Now I finally understood how to really operate this app and I LOVE SHOGUN. it's simple. easy to understand you get to literally drag and drop everything. you can Become A Master Web Designer using Shogun I recommend to everyone. The Staff is awesome to they are actual people you can email and they will email you right back they did with me anyways like i sent them a thank you email for helping me understand the basics of using Shogun and not even 30 mins later i had a response from Nick the co-founder of shogun in my inbox full of support thanks shogun

Forever Young Bloom
Estados Unidos
Aproximadamente 1 mês usando o app
24 de setembro de 2017

Really great app and awesome support :)

Pilgrimjewellery
Dinamarca
Aproximadamente 1 mês usando o app
14 de maio de 2018

I use this on three different storefronts and it works great for all of them. If you need custom designed pages this is is a great application to use.

Lift Aviation Usa
Estados Unidos
Aproximadamente 1 mês usando o app
12 de outubro de 2018

Created a landing page and this application is very easy to work with and looks great. I am really happy with the result.

arubaaloegifts
Aruba
Aproximadamente 1 mês usando o app
Data de edição: 9 de abril de 2019

Had issues with the drag n' drop interface, which was super frustrating.
But, thanks to the folks over at Shogun for being super responsive and going as far as collaborating on resolving the issue. Thanks again.

Sensaphonics
Estados Unidos
Aproximadamente 1 mês usando o app
Shogun Labs, Inc. deixou uma resposta 4 de abril de 2019

Hey James- thanks for letting us know, and I'm sorry to hear the frustration. Our Head of Client Support, Jill, is reaching out to you now. We inspected the page code and discovered some custom CSS in the theme that changes the display of "divs". When that code is disabled, the dropzones and sections return to their expected state. That code is located inside in the "theme.scss.liquid" file in the Assets folder of the theme. When you get a chance, could you please try removing that code and then let us know whether that has resolved the issues you wrote about? We are also happy to do this for you; Jill will request access to your store. We are here to help, and we will get this resolved ASAP. Thank you for your consideration. - Nick (Cofounder, Shogun)

Data de edição: 16 de junho de 2023

After running into some issues with their scheduling feature, and after a long wait to have it working again (roughly 8 months), I can say that now the app is working flawlessly. Why it took this long to fix such an important feature I still don't understand. Having said this, we find the app extremely useful, and now that the main problematic issue has been fixed, we have no complains about it. Being completely honest when we encountered the scheduling issues last year we looked at the competition as we thought about dropping Shogun back then. Not a single app comes close to the level of controls and features that Shogun offers. So we stuck to it and now we are glad we made that decision. We use this app on a daily basis and it saves us a lot of work and time by making it extremely easy for anyone in our team to update the content. We had given one start initially when the issues were happening and now are changing it to 4, given that they solved their problems and that they made a great effort in keeping us informed of their progress. Had it not been for those issues I would have given them 5 stars from the get go.

Update: Our frustrations with Shogun are back. The HTML Shogun builds is VERY poorly built, it literally adds hundreds of unnecessary and they follow little to no semantics. I've complained a few times about this, and their response is 'that's how our team built it'.

Oh well.

LXRandCo Canada
Canadá
Aproximadamente 3 anos usando o app
Shogun Labs, Inc. deixou uma resposta 4 de fevereiro de 2022

Hey Pablo,

Thank you so much for all of your continued patience.

We recognize that you've been waiting on a couple of bug fixes for a while. I wanted to provide some additional clarification that although progress has been slow on these tickets, our engineering team is hard at work to get this resolved.

I've sent you an email and attempted to reach out to you on the phone as well. If you'd like to speak with us more, we'd be happy to chat anytime.

Thanks again for all of your patience and understanding and we're looking forward to hearing from you soon.

Kalen | Team Lead, Support
Shogun Page Builder

16 de setembro de 2021

Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D

Story Bikes
Estados Unidos
Mais de 2 anos usando o app
Shogun Labs, Inc. deixou uma resposta 20 de setembro de 2021

Hi there! Thank you for the review. We appreciate the kind words and the feedback.

We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same.

Please let us know if we can help with anything else. 🙂

Sweetan | Team Lead | Support