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Shogun Page Builder is great! Sometimes when I drag and drop to rearrange, it will glitch and I'll have to redo it. But, they have an undo button so that helps!
I will be honest -- Shopify is not my favorite platform. And shogun took a bit for me to get used to. But now that I understand it, it is running a lot smoother. I had an issue with our theme and the team at ShoGun did an awesome job helping me quickly. I still prefer Wordpress, but at least I know I can get help when I get stuck.
Thank you so much for your honest feedback. We sincerely appreciate the review.
Please reach out to us if you have any questions and we'll be happy to assist you.
Sweetan | Team Lead | Support
I'd give 0 stars if I could
Shogun is slow and you have to update a page manually one at a time. It's extremely painful to make any changes, let alone make a single small change across all pages.
The app has decided to double its costs recently, making it completely prohibitive for any business trying to scale.
SUMMARY: SAVE YOUR MONEY, HIRE A DEV, OR USE ANOTHER APP. You will simply get no value in this app
Hey there, Eric. Thanks for taking the time and sharing your feedback.
I am sorry to hear that your experience hasn't been a positive one.
I wasn't able to locate a conversation with respect to the slowness you were facing, but our features such as bulk publishing, theme sections, and global snippets are used by our users to make changes across multiple pages.
Having said that, we do change and update the pricing for our plans, which is normal behavior. Your account was subscribed to our legacy plan and that plan is no longer offered. We don't force our users to move away from their grandfathered legacy plans. However, if you uninstall or reinstall the app, the legacy plan will be lost. This is something our support team explained further via email. There isn't a way to activate that deprecated plan again.
I see you have since uninstalled the app, however, I also see you had been installed for a while with us and I apologize if you felt there was no value.
I also see you are in touch with our team to get some further assistance and our team, as always is more than happy to help you.
Sweetan | Client Services
Shogun Page Builder
Great customer service! I have some trouble editing my product page with shogun app, shogun team helps me to solve the problem. Thank you!
Hello there, Thanks for leaving us a review.
I am happy to hear that our support team could help solve the issue with your page. We sincerely appreciate the feedback.
Let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Easy to use, quality product. Allowed for precision editing and design of website with the help of shoguns staff
Customer service is great! Have run in to functionality issues from time to time but most have simple work-arounds.
Thank you so much for taking the time to leave a review! Happy the team could help you!
Karl | Manager, Technical Support
Great, easy to use app, and the support from Shogun is amazing. A definite must have!
Easy to use for a novice like me, only problems i have faced are when trying to take over multiple predecessors work. When contacting support, Rhys was quick to respond and very helpful
Hi there, Leanne! Thank you for leaving us a review. We appreciate the feedback that you have been finding Shogun easy to use.
Our support team is always here to assist and I'll be sure to share the kind words with Rhys as well.
Let us know if there's anything we can assist you with again in the future.
Sweetan | Client Services
Shogun Page Builder
Fairly easy to use and the pages created render nicely on desktop and mobile.
I was originally going to use Gempages but they have currently taken their app off of shopify & i came across Shogun as an alternative. However, i'll be using Shogun for the foreseeable as the app is awesome & the customer service team are top notch too! 5/5 - would recommend :)
It's great to hear that you are enjoying using Shogun! Thank you for your review. Please do let us know if you need anything :)
Karl
Team Lead | Technical Support