Avaliações (3.319)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
23 de julho de 2019

Shogun Page Builder is great! Sometimes when I drag and drop to rearrange, it will glitch and I'll have to redo it. But, they have an undo button so that helps!

Parks Project
Estados Unidos
Quase 2 anos usando o app
9 de setembro de 2021

I will be honest -- Shopify is not my favorite platform. And shogun took a bit for me to get used to. But now that I understand it, it is running a lot smoother. I had an issue with our theme and the team at ShoGun did an awesome job helping me quickly. I still prefer Wordpress, but at least I know I can get help when I get stuck.

Crystal Impressions
Estados Unidos
Quase 2 anos usando o app
Shogun Labs, Inc. deixou uma resposta 11 de setembro de 2021

Thank you so much for your honest feedback. We sincerely appreciate the review.

Please reach out to us if you have any questions and we'll be happy to assist you.

Sweetan | Team Lead | Support

13 de novembro de 2023

I'd give 0 stars if I could

Shogun is slow and you have to update a page manually one at a time. It's extremely painful to make any changes, let alone make a single small change across all pages.

The app has decided to double its costs recently, making it completely prohibitive for any business trying to scale.

SUMMARY: SAVE YOUR MONEY, HIRE A DEV, OR USE ANOTHER APP. You will simply get no value in this app

Deltora
Estados Unidos
Mais de 2 anos usando o app
Shogun Labs, Inc. deixou uma resposta 15 de novembro de 2023

Hey there, Eric. Thanks for taking the time and sharing your feedback.

I am sorry to hear that your experience hasn't been a positive one.

I wasn't able to locate a conversation with respect to the slowness you were facing, but our features such as bulk publishing, theme sections, and global snippets are used by our users to make changes across multiple pages.

Having said that, we do change and update the pricing for our plans, which is normal behavior. Your account was subscribed to our legacy plan and that plan is no longer offered. We don't force our users to move away from their grandfathered legacy plans. However, if you uninstall or reinstall the app, the legacy plan will be lost. This is something our support team explained further via email. There isn't a way to activate that deprecated plan again.

I see you have since uninstalled the app, however, I also see you had been installed for a while with us and I apologize if you felt there was no value.

I also see you are in touch with our team to get some further assistance and our team, as always is more than happy to help you.

Sweetan | Client Services
Shogun Page Builder

9 de junho de 2022

Great customer service! I have some trouble editing my product page with shogun app, shogun team helps me to solve the problem. Thank you!

veikous
China
Aproximadamente 1 mês usando o app
Shogun Labs, Inc. deixou uma resposta 10 de junho de 2022

Hello there, Thanks for leaving us a review.

I am happy to hear that our support team could help solve the issue with your page. We sincerely appreciate the feedback.

Let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

24 de setembro de 2018

Easy to use, quality product. Allowed for precision editing and design of website with the help of shoguns staff

Alborra
Austrália
30 dias usando o app
1 de setembro de 2021

Customer service is great! Have run in to functionality issues from time to time but most have simple work-arounds.

North Spore
Estados Unidos
Quase 2 anos usando o app
Shogun Labs, Inc. deixou uma resposta 2 de setembro de 2021

Thank you so much for taking the time to leave a review! Happy the team could help you!

Karl | Manager, Technical Support

13 de dezembro de 2017

Great, easy to use app, and the support from Shogun is amazing. A definite must have!

Sweat It Off Southern Africa
África do Sul
30 dias usando o app
Data de edição: 20 de janeiro de 2023

Easy to use for a novice like me, only problems i have faced are when trying to take over multiple predecessors work. When contacting support, Rhys was quick to respond and very helpful

Dermatonics
Reino Unido
Quase 2 anos usando o app
Shogun Labs, Inc. deixou uma resposta 22 de janeiro de 2023

Hi there, Leanne! Thank you for leaving us a review. We appreciate the feedback that you have been finding Shogun easy to use.

Our support team is always here to assist and I'll be sure to share the kind words with Rhys as well.

Let us know if there's anything we can assist you with again in the future.

Sweetan | Client Services
Shogun Page Builder

9 de abril de 2018

Fairly easy to use and the pages created render nicely on desktop and mobile.

Foxfury
Estados Unidos
Quase 2 anos usando o app
11 de junho de 2021

I was originally going to use Gempages but they have currently taken their app off of shopify & i came across Shogun as an alternative. However, i'll be using Shogun for the foreseeable as the app is awesome & the customer service team are top notch too! 5/5 - would recommend :)

LushBrow®
Reino Unido
29 dias usando o app
Shogun Labs, Inc. deixou uma resposta 11 de junho de 2021

It's great to hear that you are enjoying using Shogun! Thank you for your review. Please do let us know if you need anything :)

Karl
Team Lead | Technical Support