Shogun Landing Page Builder , 3.239 avaliações
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Great service and super speedy response time. Any time I have a query on how something works, or why something is not working the way I thought it would, the customer service is so clear and concise. Sweetan over the past week in particular has been been consistently helpful over numerous questions.
Hi there, Michaela. Thanks for sharing your feedback in the form of this review.
It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊
I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again.
Thanks for your support. 🫶
Sweetan | Client Services
Shogun Page Builder
Being forced up upgrade to a $100 plan is ridiculous. I laterally just need to update 1 page but rather than pay the original $40, i'll be paying $0 and going someplace else.
Thanks for taking the time and leaving us a review here, Jenae.
We appreciate the feedback.
I am sorry to hear that you felt you were forced to upgrade. I wanted to share some details here.
Looking at the account I see Shogun was uninstalled on July 25, 2023. This is when your account was subscribed to our old plan. That old plan was a legacy plan that had been deprecated a long time ago. As the app was uninstalled, this legacy plan got canceled as well.
You reinstalled Shogun again on November 16, 2023 and our pick-a-plan page displayed the new plans that can be activated which would be the expected behavior.
I could not locate a recent support conversation about the questions you may have had with respect to the plans, but I have reached out to you via email to share more information.
I'll look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience.
We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
We've had a great experience using Shogun. We built a beautiful homepage and landing page quickly and had great support from the customer service team. They helped us with any issues we ran into promptly and even jumped on a few video calls to take us through some training. Sweetan has assisted us a few times and was incredibly patient and knowledgeable. Their online tutorials and community posts are also a great help, thanks, guys!
Hi there, Stephanie! Thank you so much for taking the time and sharing your experience. We are very glad to hear that Shogun was helpful in designing a beautiful homepage along with other landing pages. 😊
It was really great to communicate with you and I am happy that I was able to assist you. We are continuously working on adding more help center documents and tutorials as we understand they can be super useful.
Please don't hesitate to write back and we'll be here to assist you again. 🫶
Sweetan | Client Services
Shogun Page Builder
Shogun is a phenomenal app. Slight learning curve at the beginning, but after a couple hours you will have it down. Support team is awesome as well, always there to help with issues that come up.
One of the best, if not the best, no code page builders out there. Can do pretty much anything with it and it is simple to use. Highly recommend, 10/10!
This really means a lot, Hayes! Thank you so much for writing these kind words. 💜
We are glad to hear that the no-code option is helpful. We designed Shogun to ensure you can create amazing designs for your page without having any coding knowledge, but if you would like to take the custom-coded approach as well, the app offers options that are powerful.
Our support team is always here to assist and I am happy that your experience has been a positive one. We'll look forward to assisting you in the future. 🫶
Thank you so much for the honest recommendation, and for your love and support.
Sweetan | Client Services
Shogun Page Builder
It is quite a flexible CMS that is easy for a designer to learn. There are some bugs with fonts from time to time & content management (especially for updating text) is a bit tedious. Overall, it's a great app for Shopify to create good-looking pages or components for our website.
Thanks for taking the time and leaving us a review, Anastasia.
We are happy to hear that Shogun has been a flexible option for your requirements and that you are finding the app great to use which has been helpful when it comes to creating and designing good-looking pages.
We apologize for the inconvenience of updating the text and the fonts. If you could share more details with our team, we'll be happy to resolve them for you.
Thank you so much for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
This is a great app. Also anytime there's an issue (not because of the app but something missing on our end), the support team is really quick to respond, identify the issue quickly and provide a solution. Thank you, James for your support today!
Cheers.
Thanks for taking the time and leaving us a review, Monica.
I am super glad to hear that you are finding Shogun to be a great fit for your requirements. Our support team is always available and happy to assist you. I will surely share the feedback with James.
Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
I am very new to this app and so far it is really great. I had some questions and logged on to the "chat" function to seek assistance. I received a video demo as a response, fully explaining what needed to be done to fix my error. I was incredibly impressed with the service and this did in fact fix my issue. Thank you for your help and I look forward to using the app more as my business grows.
Hello, Sinéad! 👋 Thank you so much for sharing such kind words and leaving us a review.
We are extremely happy to hear that your experience with Shogun and our support team has been a positive one. We do try our best to record videos with steps to help resolve the issue or answer the questions you may have. I am glad our team was able to help fix the issue. 🫡
We look forward to assisting you again in the future. Please don't hesitate to write back if you bump into any issues. Thanks for the love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
I was very lucky to receive help from an advisor named Sweetan who could not have been more helpful. He helped me with every query I had, even educating me on what he was doing. If I need any more pages for my website I'll be sure to sign up for a paid subscription with Shogun simply for the customer support - just brilliant!
Hi there, Leanne! Thank you for taking the time and sharing your experience in the form of this wonderful review. 🤩
I am really happy to hear that I was able to help. It was great to connect with you. Our support team is always here to assist you and answer any questions you may have.
We'll look forward to assisting you again. Thank you so much for your love and support. 😊
Sweetan | Client Services
Shogun Page Builder
Quick and Prompt service from Rhys. I was assisted instantly and my problem resolved within minutes of asking for help. 10/10 Service!
Hi there, Thank you so much for leaving us a review.
I am glad to hear that Rhys was quick to help and resolve the issues within minutes. I'll be sure to share the feedback with him.
Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder