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Shogun is by far the best page builder I've ever used, and I've used most of them! There are 2 things which stand out that make Shogun the market leader and by far the best builder for Shopify. Firstly, the builder allows to create almost any layout you can possibly imagine. It has pixel perfect control, it's simple drag and drop - so anyone can use and it's super smart with seamless integration. Secondly, the support is unbeatable. Sweetan and the team are amazing. They always go the extra mile to ensure that any questions you may have get resolved. The response time is impressive and they don't make you feel bad for asking questions that they've probably heard a hundred times before, especially from new users of Shogun like me. These guys mean business!! 5 Star Plus.
Wow!! What an unbelievably thoughtful review! Pixel perfect control, simplicity, seamless integration - these are all things we really strive for here at Shogun.
So happy to hear that you've had a pleasant experience with our support team. We really enjoyed chatting with you as well :3
Kalen | Team Lead, Support
Shogun Page Builder
Great app and great customer service. We use this app for our store product pages and love it https://www.fourlittlemonkeys.com.au/
It was great to communicate with you earlier, Michael! 😊
Thanks for leaving us a review of your support experience and your experience with Shogun. We are super glad to hear that you are loving Shogun and it has helped design great-looking product pages.
Let us know if we can help with anything else in the future.
Sweetan | Manager | Support
Shogun Page Builder
great experience, very very good customer service, very prompt and helpful and friendly - thanks shogun customer support
Thanks a lot for leaving us a review.
We are really happy to hear that you are having a wonderful experience with Shogun and our support team. Thank you so much!
Sweetan | Team Lead | Support
Shogun Page Builder
Their support team is excellent. Andre and Sweetan, whom I was talking to, gave a very useful advice and materials to learn and develop pages.
Hey there! Thank you so much for the review. Really glad to hear that you are having a wonderful experience with Shogun. I'm also happy to hear that Andre and myself could help.
I'll pass along your comments to Andre and the whole support team. Please do let us know if we can be of any further assistance! 😊
Sweetan | Team Lead | Support
I am working with Shogun to improve the website and it is working properly and as expected. The support team has been sterling in helping with questions and very patient. I am very happy with the help I've received.
Thank you for your review! Happy to hear that the support team could help you with your questions!
Please let us know if there is anything else that we can help you with.
Karl | Manager, Technical Support
Some things are not easy to handle but 90% of the website is great. The 10% is covered by great online support!
Thank you for your review! Glad to hear that the team could help you out!
Karl | Team Lead, Tecnical Support
I've never been more satisfied with a customer service experience than I have with the support team at Shogun. I needed assistance with integrating an app, and both times I had an issue, I received a full response and resolution in less than half and hour. Monique and Justine both provided stellar help in getting my new product page functioning. Shogun as an application makes my product pages automatically look 10x better. Thank you, Shogun team!
Thank you so much for your review! Really appreciate the kind words and am so happy that Monique and Justine could help you out!
Let us know if you need anything else.
Karl | Team Lead, Technical Support
I was having issues with potential clients contacting me using a form I'd created in Shogun I'd get the form but then there was no email or phone number, even though I'd created the form to require that information. Chris dug into it for me and figured out that I'd accidentally created more than one form in one. He sent me screen shots showing the issue and how to fix it, all within 24 hours. Great support!
Wow! Thank you for the awesome review. We have a 24/7 globally distributed support team to ensure that you'll always get the help that you need, regardless of what time you are working on the store. We believe that support should always be the #1 priority for a product to ensure that you always get the support that you need when you need it. I'll be sure to pass your kind words onto Justine!
Let us know if there is anything else that we can help you with.
Karl | Team Lead, Technical Support
I was able to use the Shogun app to highlight something on our website. Without the app, I would not have been able to do this. I'm not even a Facebooker, and I found the app easy to use. I recommend!
Thanks so much for taking the time to leave a review! It's awesome to hear that you had an easy time using Shogun Page Builder. Please just let us know if anything comes up :)
Kalen | Team Lead, Support
Shogun Page Builder
The app is great and very helpful in creating web pages with many uses. The customer service is exceptional, second to none. I’ve written them several times with questions since I’m new to web design and they were incredibly fast and helpful. They went above and beyond to answer every question I had and more each time I wrote in, Im still shocked as I’ve never experienced customer service like theirs in any other business. A++
Hey there, Kent! Thanks a lot for this amazing review. 😊
We are so glad to hear that you are having such a great experience with Shogun and our support. Your feedback means a lot and inspires us further. I'll be happy to share this with the team.
Thank you so much. We look forward to assisting you again in the future.
Sweetan | Team Lead | Support
Shogun Page Builder