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Great customer service. Fast, efficient and personal. Even I as a complete beginner in building websites can do it:)
Hi there, Thank you so much for leaving us a review.
That's the beauty of Shogun's easy-to-use, drag-and-drop elements. They allow you to build and design amazing pages. I'm glad to hear that our support team was able to help.
Please let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D
Hi there! Thank you for the review. We appreciate the kind words and the feedback.
We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same.
Please let us know if we can help with anything else. 🙂
Sweetan | Team Lead | Support
Good general product with an excellent support team - always very helpful and quick to get back to me.
We appreciate the honest feedback, Ben! Thank you so much for leaving us a review. I'll be sure to share this with our entire team and we'll look forward to assisting you again. :)
Sweetan | Client Services
Shogun Page Builder
I had issues with the frontpage not showing correctly frontend but worked significantly backend. Mara was quick to reach out and solved the issue for me.
Super happy to hear that Mara was able to reach out and resolve the issue quickly. We appreciate the feedback and the review. Thank you so much!
Please let us know if there's anything we can help with again in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
So far so good. Actually loving it. Fantastic customer service. I hope that remains. We will see. But perfect score so far. ooops... there is no way to create Pop-Ups (lightboxes) for our videos. Unfortunately, this will not work for us. Had to bring it down one star
Thank you so much for leaving us a review and sharing your feedback. Happy to hear that you are loving Shogun and having a good experience. Our support team is always available and happy to assist you.
Sweetan | Team Lead | Support
Shogun Page Builder
Our new theme is designed in such a way that customizing pages manually is near impossible. At first even this plugin didn't work with the theme either, but after a quick chat with customer support they had me up and running in no time. I wish there was a cheaper option though. $39 a month is really expensive, and I don't think this site will ever use more than 10 of the 25 pages they have to pay for.
Thank you for your review! I really appreciate your patience while we helped you with the issues that you were facing with Shogun and your theme playing nice. Also appreciate the feedback regarding the price - I will make sure that gets to the right team for review.
Karl | Team Lead, Technical Support
Been using Shogun for a while to build pages for our shop. It is very intuitive and powerful. Support is very helpful too. There are some UI bugs and it can be slow at times, but overall, it's a solid software and recommended.
However, they should introduce a new plan. $49 to $149 is a huge jump in pricing, without any inbetween.
Hello there, Mark! Thank you so much for leaving us a review of your experience with the app and our support team. 😊
It was really great to communicate and I am glad that I could help. We are excited to hear that Shogun has been helpful to create and design amazing landing pages. I'll be sharing the feedback with the entire support team.
We sincerely appreciate your love and support and we'll be there to assist you should you have any further questions for us. 😍
Sweetan | Team Lead | Support
Shogun Page Builder
The Shogun Landing Page has limited abilities compared to other pages, but the support is very responsive, and helps provide work-arounds.
Thank you for leaving us a review, Mallory!
We are glad to hear that you had a great experience with our support team. We also appreciate your feedback and suggestions as it helps us to continue improving the app for you.
Please let us know if you bump into any issues or have any questions for us in the future.
Sweetan | Client Services
Shogun Page Builder
This app is great and has lovely customer service (I asked a question and they emailed me back with detailed answers within the hour). However, I wish the design-by-device-type was set up differently -- it often feels like a maze to adjust margins and paddings per device, with the tool sending you back to a sort of 'start menu' when moving between device settings! It would be great if this tool allowed a view which would only show options for a device type at a time (with no possibility to change the other device settings), to allow for further customisation. Currently, pages on mobile or tablet still look clunky if you have elements in 2+ columns. There are also some header bugs for mobile design. Otherwise, it's a great tool, for those willing to figure it out!
Thank you for your review! We really appreciate it.
Thank you also for your feedback, feedback goes a long way to helping shape future development of Shogun! I'll make sure that this gets to the appropriate team! Please feel free to pass on any other feedback to support@getshogun.com! We'd love to hear it.
Karl | Team Lead, Technical Support
Great support and instructions, quick en clear. Even during the weekend. Would definitely recommand this app.
Thank you for your kind words!
Please feel free to send any feedback that you have to support@getshogun.com!
Karl | Team Lead, Technical Support