Avaliações (3.311)
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Great support and service! Justine has been a great help and would recommend Shogun and their support team. Thanks!
Thank you so much for leaving us a review, Ann.
I am happy to hear that Justine was able to help. I have shared the feedback with her and the entire support team.
Thanks for your honest recommendation, we appreciate your continued support and will look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder
Great support, very fast
Hi there, Florian! Thanks for sharing your feedback in the form of a review. We are super glad to hear that your experience with our support team has been such a good one.
Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
I had some problem in using Shogun today, and I send the message to the help team in the chat box. I did not expect the guy called Sweedan provided me a very specific and clear solution to me. His response is beyound my expectation, including texts, video etc, super clear . It hepled me a lot, I am very appriciated for that!
We have liked this app quite a bit. The Support is very helpful the couple of times I needed to reach out. Justine and Andre were great!
Hi there, Sarah! 👋 Thank you so much for sharing your experience in the form of this review.
I'm thrilled to hear Justine and Andre were able to assist you in live chat earlier and you enjoy using the app.
We look forward to assisting you again in the future. 😊
James | Client Services
Shogun - A/B Testing & CRO
Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!
Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review.
It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well.
We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
I have been using this app for my store and I am impressed with the level of service they provide. Not only does their app offer powerful features for building beautiful landing pages, but their customer support team has consistently gone above and beyond to assist me.
Whenever I encountered any issues or had questions, the Shogun support team was quick to respond and displayed remarkable patience in helping me troubleshoot and resolve the problems. Their dedication to ensuring customer satisfaction is truly commendable.
Thank you so much for taking the time and sharing your experience in the form of this review, Vera.
We are very glad to hear that it has been such a wonderful experience. We are continuously working on improving the app and adding newer features for you so that you can continue to create beautiful pages for your store. 🌟
Our support team is always here to assist you and we will look forward to assisting you again in the future.
Thank you so much for your love and support. 😊
Sweetan | Client Services
Shogun Page Builder
I'm a solo founder building my site on my own. The team, Leah and others at Shogun, have been super attentive and helpful any time I have questions. They're willing to get into the code and help me out! Big help! Super grateful to their team.
Hey there, Nellie! Thank you so much for leaving us a review a review. We are super glad to hear that Leah and the rest of the support team were able to assist you and help resolve the issues.
We are always here to help should you bump into any other issues or have any further questions for us.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Customer service was great and they responded quickly too. I had a question about the image sizes for my landing page and James not only explained in detail what my issue was and how to correct it, he also made a video showing me all of the steps that I needed in order for the images to show correctly on mobile and desktop. Customer service is a lost art. I'm glad that's not the case for this company. Thanks again for your help!
Thank you so much for taking the time and leaving us a review and sharing your feedback, Michael.
James is indeed awesome and I am so glad to hear that he could help resolve the issue while also recording a video with the steps. We pride ourselves when it comes to offering exceptional support and we will look forward to assisting you again in the future. 😊
Thank you for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
Love the ease of use of Shogun and the support is top notch
Hi there, Morgan. Thanks for taking the time to share your feedback. We are super glad to hear that you are enjoying the ease of use Shogun offers and that our support team was able to help you.
We are here to answer any further questions you may have and we'll look forward to assisting you again.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
This app is easy to use.
Also, if you don't understand something, the support will help you right away.
Very good service.
Thanks again Justine and Sweetan.
Thank you so much for the review, Kei.
We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team.
It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊
Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡
Sweetan | Client Services
Shogun A/B Testing & CRO