Avaliações (1.950)
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Amazing app, and super quick help from support team!
Being using it for years!
Thank you so much for your amazing support over the years!
We’re thrilled to hear you’ve been enjoying the app and that our support team could help quickly when needed. We truly appreciate you being part of the Shogun family!
Sweetan | Client Services
Shogun
Support is quick and extremely helpful. They take their time explaining what is done and will walk you through the process. Thank you!
Thank you so much for the kind words! We’re really glad to hear our support team was able to help and take the time to walk you through everything. Providing clear, helpful guidance is very important to us, and we truly appreciate you taking the time to share your experience. 😊
Sweetan | Client Services
Shogun
The support team is the diamond. Yeah the builder works, its UI is intuitive, there are built in AB capabilities, all the bells and whistles. However, online it all works until it doesn't. This is where the supports matters! Responsive and knowledgeable!
We were updating a theme and something broke. Mobile CSS issue. Within minutes the support identified the line that was giving us hardships in our theme. They saved us days in QAQC, development and helped us bring the new theme in front of our customers.
On Shopify the biggest cost is the opportunity cost! Thanks Sweetan! You are a Rockstar!
Hi there, we greatly appreciate you leaving us this feedback.
This absolutely made our day 🙌
We’re so glad that Shogun and our support team could help you move fast and save time; that’s exactly what we aim for! It was great to communicate with you. I am happy that I was able to help you. 😊
Thanks for trusting us and letting us be part of your Shopify journey!
Sweetan | Client Services
Shogun
Easy to use and they improved their app recently. The best part is their customer service is available to answer and help you with any of your concerns and questions. I am using this app for more than 2 years now.
Hi there, thank you for being with us for over two years — that truly means a lot! 😊
We’re so glad you’ve found the app easy to use and noticed the recent improvements. Our support team works hard to be there whenever you need us, and it's great to hear that’s made a difference. Thanks again for your continued support!
Please let us know if there is anything we can help you with.
Sweetan | Client Services
Shogun
Precisei acionar o suporte referente aos acessos em minha conta, onde obtive retorno rápido e solução efetiva. Muito bom!
Olá, Mikelly! Muito obrigado por nos deixar um comentário. 😊
Ficamos felizes em saber que você teve uma experiência tão boa com nossa equipe de suporte e que o problema foi resolvido em tempo hábil.
Teremos o maior prazer em ajudá-lo novamente caso você se depare com algum problema.
Sweetan | Client Services
Shogun Page Builder
This is a fantastic page-building app. We have been using it for years. The app works perfectly, and the support team is very helpful in solving any issues that may arise. Highly recommend!
Hi there, Jordan
Thanks for sharing your feedback in the form of this review. We are extremely happy to hear that your experience with Shogun has been exceptional for so many years. I will be happy to share this with the entire support team.
Please note that we are always here to assist you. ❤️
Thanks for the honest recommendation. Let us know if you bump into any issues and we'll be happy to assist you. 😊
Sweetan | Client Services
Shogun
The app is very easy to use and helps me create beautiful pages for my website. Customer service is excellent as well. My questions are answered quickly and I always receive a very thorough response. Highly recommend.
Hi, Kelly. Thanks for taking the time and sharing your feedback in the form of this review.
We are super glad to hear that your experience with Shogun and our support team has been amazing. I will be sure to share this with the entire team. 😊
Thanks for the honest recommendation, we appreciate your love and support.
Sweetan | Client Services
Shogun
This app gives you flexibility of how you can design your website and make it look more professional. Also the support is excellent, we had a small issue and Justine replied instantly to our email and the issue has been fixed!
Excellent customer support and product. Shogun makes it so easy to design and set up custom pages and if there is ever an issue there customer service is 5 stars! Could not see having a Shopify site without Shogun.
That's our aim - 5 star support! Glad that we could help you when you needed us. Thank you for taking the time out of your busy day to write us a review, we really appreciate it.
Karl,
Team Lead, Technical Support
Nov. 26, 2024 - Amazing support, yet again! Thank you very much, Andre, for your patience, your responsiveness and for sticking with us until we had a solution. Greatly appreciated!!!
Apr. 26, 2021 - continued amazing support! Thank you Colby and team over at Shogun! You guys are great! July 1, 2019 - So far, so great. Haven't published our new pages yet, but the support we've been receiving along the way has been phenomenal. - thanks guys!