Avaliações (3.308)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
6 de novembro de 2024

Very good customer support. Overall good app.

DrillX
Canadá
14 dias usando o app
Shogun Labs, Inc. deixou uma resposta 11 de novembro de 2024

Hey there, May. We appreciate the feedback and are glad to hear that your experience with Shogun and our support has been a good one.

Please do let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun

26 de novembro de 2024

Excellent customer service! Andre and Sweetan are the best of the best!

Plant Vault
Estados Unidos
19 dias usando o app
Shogun Labs, Inc. deixou uma resposta 4 de dezembro de 2024

Hi there, James. Thanks for sharing your feedback here.

It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your support.

Please let us know if we can help with anything else in the future. 😊

Sweetan | Client Services
Shogun

10 de maio de 2024

I have been using Shogun for years and it's a great platform to create great pages - even if you don't have a lot of website design experience. Their customer service is very quick and helpful. Nothing but good things to say about their platform...

Humps Optics
Estados Unidos
Mais de 4 anos usando o app
Shogun Labs, Inc. deixou uma resposta 19 de julho de 2024

Hi there, Thank you so much for taking the time and leaving us a review.

We greatly appreciate the feedback and are happy to hear about your positive experience.

We'll look forward to assisting you again in the future.

Sweetan | Client Services
Shogun

19 de dezembro de 2023

Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps

Nerve Renew
Estados Unidos
Aproximadamente 5 anos usando o app
Shogun Labs, Inc. deixou uma resposta 21 de dezembro de 2023

Hi there, Raj. Thank you so much for leaving us this review.

I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊

We are always here to help and answer the questions and we'll look forward to assisting you again in the future.

Thanks for your love and support. ❤️

Sweetan | Client Services
Shogun A/B Testing & CRO

4 de janeiro de 2024

Shogun has been the best solution I've found to adding new pages to my site without having to find a developer every time (my original Shopify dev ghosted me after 5 years). Whenever I've run into issues (mainly where I couldn't figure out how to do something), their customer service team is very helpful and quick to respond.

Folia Collective
Estados Unidos
Aproximadamente 2 anos usando o app
Shogun Labs, Inc. deixou uma resposta 5 de janeiro de 2024

Thank you so much for leaving us a review, Danae.

I am super glad to hear that Shogun has been the best solution for your requirements without having to work with a developer. Our team is always happy and available to assist should you bump into any issues or have any questions and I'll be sure to share the feedback with the entire team. 😊

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 🌟

Sweetan | Client Services
Shogun - Page Builder + SEO

16 de fevereiro de 2024

Great tool for a company that does not have developers. Especially great support when something goes wrong. Their rep Alex Harper saved a couple projects that were coming down to the wire and helped me make a deadline.

DERMA E
Estados Unidos
Mais de 2 anos usando o app
Shogun Labs, Inc. deixou uma resposta 23 de fevereiro de 2024

Hi there, Mike. Thanks for leaving us this review.

We are super glad to hear that Shogun has been helpful for your requirements. We designed the app to ensure you can get started and create awesome pages and designs without coding knowledge, but can also utilize custom code.

I will be happy to share the kind words with Alex and we'll look forward to assisting you again. Thanks for your support. 😊

Sweetan | Client Services
Shogun

20 de fevereiro de 2024

James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service

J&K Cabinetry
Estados Unidos
Mais de 5 anos usando o app
Shogun Labs, Inc. deixou uma resposta 23 de fevereiro de 2024

Hi there, Chris. Thank you for taking the time and leaving us a review.

I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team.

We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :)

Sweetan | Client Services
Shogun

19 de fevereiro de 2024

We have had an excellent experience using Shogun. The landing page builder is easy to use and allows for way more customizations. But, the best part of Shogun is the support. They are always super helpful and go out of their way to give resources and support. We have worked with Sweetan on their team and he has been amazing to work with. He clearly knows the product well and has offered us a variety of helpful solutions.

VAMPONS Wholesale
Estados Unidos
5 meses usando o app
Shogun Labs, Inc. deixou uma resposta 23 de fevereiro de 2024

Hey there, Liv. We are excited to read your feedback. Thanks for taking the time and write this review.

It has always been great to communicate with you and I feel glad to be able to help. We strive to ensure you have nothing but exceptional experience with Shogun and our support. Thank you so much for sharing this honest feedback.

We appreciate your love and support. 😊

Sweetan | Client Services
Shogun

22 de fevereiro de 2024

For someone like me, who knows what they want but knows almost no programming- it really is the BEST!

Little Giant Ladder Systems
Estados Unidos
Quase 4 anos usando o app
Shogun Labs, Inc. deixou uma resposta 28 de fevereiro de 2024

Thanks for leaving us a review and sharing the feedback, James.

We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun.

We'll be here to assist you if you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun

18 de dezembro de 2023

Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!

021 Originals
Estados Unidos
Mais de 3 anos usando o app
Shogun Labs, Inc. deixou uma resposta 20 de dezembro de 2023

Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review.

We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team.

Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊

Sweetan | Client Services
Shogun A/B Testing & CRO