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I love the Shogun app - it's a very complete, powerful framework that allows quiet a bit of customization. I recently had an issue where the Shogun team had made changes to how a specific element worked within the interface, and I communicated to their support how the old manner the element worked was actually one of the best things Shogun had going. By the next day Support contacted me back telling me they had decided to hold off on the new change, they put the element back how it used to work. And said they would update it later on once they included some of original working mode. Their support team actually welcomes and listens to customer feedback. That is something that is not common from an app developer.
I have been using Shogun for years and it's a great platform to create great pages - even if you don't have a lot of website design experience. Their customer service is very quick and helpful. Nothing but good things to say about their platform...
Hi there, Thank you so much for taking the time and leaving us a review.
We greatly appreciate the feedback and are happy to hear about your positive experience.
We'll look forward to assisting you again in the future.
Sweetan | Client Services
Shogun
The Shogun app has allowed us to add custom pages and sections to our website that are beyond the capabilities of the normal Shopify templates. Anytime we run into an issue or a question about how to use a certain feature of the app, the Shogun support team has been super responsive and helpful in walking us through to a resolution.
Hi there, Thanks for taking the time and leaving us a review.
We are glad to hear that Shogun has been helpful when it comes to enhancing your pages and your users' experience.
Our support team is always happy to help and we'll be here to assist you in the future as well.
Thanks for your support.
Sweetan | Client Services
Shogun
the page builder interface itself is great, but the excellent customer support makes this 5 stars. the live chat support has some really knowledgeable staff who responds with solutions in seconds. easily one of the top 5 app support teams on shopify
Update: 11/2024 support is still great and going strong!
Thanks for taking the time and leaving us a review, Victoria.
We are super glad to hear that you are finding the interface great and your experience with our support team has been excellent. We appreciate the kind words and will look forward to assisting you again in the future.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
we've been using the app for more than a year and the editor page are very easy to manage!
Thank you for your continued support! We're so glad to hear that you've been finding the editor easy to use after a year with us.
It’s great to know Shogun has been helping you manage your pages smoothly. If you ever need any assistance or have feedback, we're always here for you! 😊
Sweetan | Client Services
Shogun
Shogun has been wonderful to work with. Great customer service and allows me to create beautiful pages/sections on my website with 0 coding experience! Andre specifically has been such a big help. Highly recommend Shogun!
Hi there, Nicole. Thanks for writing this review for us and sharing your wonderful experience with Shogun.
We are super glad to hear that Shogun has been wonderful to work with and that our support team was able to help. Andre is awesome and I will be sure to share the feedback with him and our entire support team.
Thanks for the honest recommendation. 😊
Please let us know if there is anything we can help with.
Sweetan | Client Services
Shogun
While I occasionally encounter challenges using this landing page app, the chat support always provides an excellent experience. The representatives are incredibly helpful and patient. As a beginner in website building, even with a user-friendly platform like Shogun, I truly value the team's guidance and support.
Hi there, Vanessa. Thanks for taking the time and leaving us a review of your experience with Shogun.
We can understand the challenges and we would like to ensure we are there to support you. I am happy to hear that our support team has been able to help. We will look forward to assisting you again should you have any further questions for us.
Thanks for your continued support. Vanessa
Sweetan | Client Services
Shogun
I've been using this app for more than a couple of years now. It's an excellent app with excellent features. Andre and the support team gave me 5 star customer support. The only downside is that it's a little bit pricy.
Thank you so much for leaving us a review, Hareendra.
We appreciate the honest feedback and are happy to hear that you are finding the app and the features along with our support excellent. We also appreciate the feedback about pricing and I am happy to share this internally as it helps us to continue improving the app further. 😊
Thank you so much for your long-term support. Please do let us know if there is anything else we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder
Makes creating shopify landing pages so much easier! Great support and timely responses!
Thank you so much! 🎉
We’re so glad Shogun has made building landing pages easier for you, and it’s great to hear our support team has been helpful. We really appreciate your kind words!
Sweetan | Client Services
Shogun
Tech support has been great when issues popup. They've resolved them right away.
Thank you so much for your kind words! 🙌
We’re really glad to hear our support team could jump in quickly and get things resolved for you. We appreciate you being with us!
Sweetan | Client Services
Shogun