Avaliações (3 305)
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Andre helped me figure out what was going on with a gif not working on mobile. He directed me to use html and we figured it out!! Awesome support :)
Hi there, Elan! Thanks for sharing your feedback in the form of this review. It means a lot to us. 🫶
I am so glad to hear that Andre was able to help resolve the issue for you and was able to guide you in the right direction. I have shared your kind words with him and our entire support team.
We appreciate your love & support, and we'll look forward to assisting you again in the future. 🫡
Sweetan | Client Services
Shogun Page Builder
質問するとすぐに返信があり、問題解決の提案をしてくださいました。
作成中のページを直接見てもらえるので、より詳しく原因がわかります。
わからないことがあれば質問してみるのがいいと思います。
彼らはとても親切で丁寧です。
When I asked a question, they replied immediately and offered suggestions for solving the problem.
Since they can look directly at the page being created, they can see the cause of the problem in more detail.
If you have any questions, it is a good idea to ask them.
They are very helpful and courteous.
Hi there, Thank you so much for leaving us a review and sharing your honest feedback. 🫶
We always strive to ensure we can share an answer or a resolution in a timely manner and I am happy to hear that our team was able to assist you. We'll look forward to assisting you again should you bump into any issues or have any further questions.
Thank you so much for your support. 😊
Sweetan | Client Services
Shogun Page Builder
Couldn't speak more highly about this app. Has helped to greatly reduce my monthly development costs while giving my creative team far more control then they have ever had before of the website and the customer experience. Additionally, the support has been best in class. I have enjoyed working with Charles who has proactively helped out with any issues I have had. Great product - highly recommend! Jake Director
Co-founder / CEO
STRIDELINE
c: (425) 246-3717 www.strideline.com
www.corporate.strideline.com
Thanks so much for taking the time to leave a review. I'm so glad to hear that you had such a positive experience. That's excellent that Charles was able to proactively help out with any issues :) I'll pass along the message.
Kalen | Team Lead, Support
Shogun Page Builder
We love the freedom we have to design unique landing pages for every different occasion. Not to mention, the ability to sync pages across our individual websites in each market is going to be a great timesaver. Customer service has been very responsive and helpful addressing all of our questions and concerns.
Thank you so much for the review!
We are happy to hear that Shogun has helped to design and create unique landing pages for your store. The Sync feature definitely is a great way to sync your pages and data across other stores without having to recreate them manually.
And, our support team is always glad and available to answer the questions or resolve any issues you have. I'll be happy to share the feedback with my entire team.
Sweetan | Team Lead | Support
Shogun Page Builder
Amazing page builder, relatively easy to use. I used it to rebuild my whole website to optimize for conversions, lots of options available to add CTAs at any point and options to customize the site for screen size. I am also impressed by their customer service, all of my issues were resolved with in a day so far. I would definitely recommend them to anyone looking to build their website from scratch.
Hey there! Thanks for the honest feedback and the review. 🎉
So glad to hear that Shogun could help you to optimize your website and customize the pages for different screens. We appreciate the recommendation and I am happy to hear that our support team could help.
Thank you for your support and please let us know if we can help with anything else in the future. 🙂
Sweetan | Team Lead | Support
A superb app with excellent customer service and support. Easy to use and allowed me much more freedom and creativity when used in addition to the Shopify templates. When I had a problem, Shopify directed me to Shogun's support team who responded immediately and resolved the issue in no time. Highly recommend.
Hey there, Johnny! We appreciate the honest feedback in the form of a review.
It was great to communicate with you and I am happy to hear about your positive experience with Shogun and the support team. We designed Shogun to ensure you have ease of use along with the creative freedom required to design the pages for your store.
We are always available to assist you in case you bump into any issues. 😊
Sweetan | Client Services
Shogun Page Builder
Amazing app and with awesome customer service.
There's, naturally, a learning curve with any complex tool such as this one, but Shogun has all the resources to make picking it up a breeze The staff are also super helpful and responsive. Usually taking less than 2 hrs to reply, and with very targeted & specific advice, often including a custom video recording of your page to make it easy. Love this app.
Thank you so much for the review!
We are super excited to hear that you are enjoying Shogun and having a good experience. Our support team is always happy to assist and answer the questions and when possible, we try our best to record custom videos.
Thank you so much for your love and support and let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
The app is great for setting up landing pages for marketing. Really loved how quickly I could turn around pages for our marketing team without having to write out new pages in liquid or build dynamic themes. But, the best part of this app has to be the support. I gave some pretty specific questions and not only were they answered by the team, but I was given specific links to shopify to help me solve them despite this not being shopify support. I was also given detailed information as to what my problem was and why in developing my page and add to cart button. Thanks Justine and Joseph!
So glad to hear that the landing pages have helped you in your marketing campaigns! We certainly aim to make it as user-friendly as possible. Thanks for all of the kind words. I'll pass along your comments to the support team!
Kalen | Team Lead, Support
Shogun Page Builder
I have been using this app for my store and I am impressed with the level of service they provide. Not only does their app offer powerful features for building beautiful landing pages, but their customer support team has consistently gone above and beyond to assist me.
Whenever I encountered any issues or had questions, the Shogun support team was quick to respond and displayed remarkable patience in helping me troubleshoot and resolve the problems. Their dedication to ensuring customer satisfaction is truly commendable.
Thank you so much for taking the time and sharing your experience in the form of this review, Vera.
We are very glad to hear that it has been such a wonderful experience. We are continuously working on improving the app and adding newer features for you so that you can continue to create beautiful pages for your store. 🌟
Our support team is always here to assist you and we will look forward to assisting you again in the future.
Thank you so much for your love and support. 😊
Sweetan | Client Services
Shogun Page Builder
What an amazing app...! Not only is Shogun the easiest and most affordable page builder app out there, but their customer service is really what makes the most out of the experience. They always respond very quicklly and come up with true support for your best interests. A true example for Saas and apps alike. Can not recommend this app enough!
I'm happy to hear that you are enjoying using Shogun and that the team could help you out! Please do let us know if there is anything else that we can help you with!
Karl
Team Lead | Technical Support