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Do be aware there is NO ANALYTICS for the first two PAID plans. We found this out after we built pages. Think about this - publishing pages blind to your data as an intentional feature by the app developer. This important fact is not in their pricing information when you select a plan which seems misleading in a effort to upgrade you plan after doing the work and putting up pages
Hi there!
Joe here from Shogun Client Services. I wanted to thank you for taking time out to leave valued feedback for us.
I understand you have some concerns regarding our analytics feature and wanted you to know that I reached out a few moments ago via phone to get a few more details about your Shogun experience, and left a voicemail being that I wasn’t able to connect with you.
While we agree that Shogun analytics provides additional value to your Shogun experience, most of these analytics can be found within Shopify's Analytics feature. This does depend on the plan that you're subscribed to with Shopify, however, If you find that the Measure plans price is a bit hard to justify, we would also suggest Google Analytics as a working alternative.
Would love to discuss this further on a call. Please let me know if there is a best number to reach you at and when and we'll do our best to reach out in that timeframe!
King regards,
Joe
This is a good app and makes developing a page much easier and much quicker but it is really expensive for what it is and after the page is set it, I need to keep paying forever. Can't remove shogun after the page is set up since it breaks everything
Hey Brian,
We appreciate the kind words. I'm sorry to hear that your Shogun experience wasn't entirely positive. We can certainly understand your concerns regarding the cost.
I believe there may be a misunderstanding of how Shogun can be used with your site. Shogun is not required to be installed to keep your pages live. Shogun can be uninstalled without losing any pages created within the app. The only caveat is that the pages created within Shogun cannot be modified unless Page Builder is installed.
Charles from the support team tried to reach out to you via phone but was unable to get through. We've sent an email to you instead and we hope to hear back from you!
Kalen | Team Lead, Support
Shogun Page Builder
*** Oct 10 update *** Edited to add a star because I received a full refund, but the developer’s reply is misleading. I can certify that the page format gets lost as soon as you remove the app, without having touched the page at all after uninstalling. I simply refreshed the live page on my site and saw it lose all the formatting at once.
Still do not recommend the app, even though the support seems reactive. The price is ridiculously high and the plan is to get people stuck paying forever for something that could be done as a one-shot for the price of a single month charge. Unless you create new pages very often, it’s not worth it.
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Here’s the only important thing you should know : if you create any content using this app, you will be stuck paying 40$ or more each month, FOREVER.
If you delete the app, you'll lose all the formatting because it has its own coding format which only works as long as you’re paying. That is, of course, not made clear at all in the app info nor the Help pages.
Hello Sarah- sorry to hear about the frustration. I reached out via phone and Jana emailed you. You do get to keep your pages, even when you uninstall Shogun. However, if you make a change to the page in Shopify's editor, their editor overrides Shogun, and this can break the page. Unfortunately we have no control over this. If you leave the page as it, it will stay live, forever. You can reinstall anytime to edit. Happy to issue a full refund for your inconvenience. We also reset your free trial period. If you login and re-publish your page, it will fix it. Hope you had a good weekend. - Nick (Cofounder, Shogun)
This quote is from Shogun's shopify FAQ page:
"Although there is not yet a way to "apply to all", and set this new page layout as your Shopify product page layout for all your pages, this helps you edit your existing Shopify product pages for custom page layouts."
read this as, if you want to use shogun to edit your product's page layout -- you need to edit each product, one at a time. This also includes category pages etc. This app treats your store as a huge array of individual pages that you need to edit individually. Great tool for making custom one off pages. Terrible if you are hoping to use this to build a custom theme. -4 Stars because they got my hopes up. +1 star because of the free trial.
Hey Geoff- sorry to hear you had a bad experience here. We called and emailed to explain. For clarification, we actually built this feature in the way you want (making the product page a "master page template") - but the only way to engineer it leaves a heavy footprint on the theme files. We always prioritize minimal impact on code so that (1) there are less opportunities for code conflicts and (2) in case you ever want to part ways with us, your theme files are clean. Happy to issue a refund here since we didn't meet your expectations. Thank you for being considerate. - Nick (Cofounder, Shogun)
not so user friendly platform , doesnt have 24/7 customer support chat like shopify so i usually have to wait a while for the email to get back . appreciate the effort nonetheless
It works but Its got a lot glitches, half the time you can't change the color of text or font style or size. It erased the page I was working on, 2 hours of work when I published the page down the drain it erased half the page. And when you link product URL to shop button it bounces you off the page and onto product page in store, then when you go back it freezes what your working on then I have close & reopen just get it to work.
Hi James- sorry for the trouble here. We did reach out to you about this, but were unable to get a response. We were unable to replicate these errors, but would love your help documenting them so we can make sure they are resolved. Happy to issue a free re-trial so we can check it out. Please do email us at support@getshogun.com and we'll jump on it. Thank you. - Nick (Cofounder, Chief Product Officer)
According to SEMRUSH, the Shogun pages use uncompressed JavaScript and CSS files, and it also uses unminified JavaScript and CSS files. To beat WordPress apps, they must abide by Google page-speed demands and compress and minify their JavaScript and CSS files. We use it for a couple of pages, but I honestly can't add any more pages, as each additional page dings our pagespeed and SEMRUSH scores, so until they fix this issue... I will probably never pay for anything except the basic plan and use it for a few pages. Get this fixed, and I'll give it at least 4 stars. Make it as malleable as "Thrive Architect" for Wordpress or Convertri.com (stand-alone non-shopify app), and you will definitely deserve 5 stars. Until then... I can only give you 2 stars.
Hey there, Anthony! Thank you so much for leaving us a review and sharing your feedback.
We are sorry to hear about the unpleasant experience you've had with Shogun. I can understand the concerns around the unminified JavaScript and CSS files. This is something our team has been working on and we do want to ensure that there are no efficiency issues. Your honest feedback means a lot to us as it helps to continue improving the app for you.
My colleague, Max has reached out to you via email to discuss this further and we'd really appreciate it if you could reply back to us. If it helps, we can also discuss this over the phone if you could provide us with the best contact number and day/time.
Looking forward to hearing back from you. 🙂
Sweetan | Manager | Support
Shogun Page Builder
Tried this app / did not love it. Particularly, larger font sizes were hard to make look symmetrical on mobile devices (was messy in that regard). Making different versions of a page for different screen sizes (as their tech support suggested) seems like an unnecessary effort. By comparison, Hypervisual is now working better for us... displays nicely on all screen sizes — and overall it's simpler to work with.
Edit:
I'm glad to see that you have received our messages and suggestions, we'd love to work with you on this if you would like to reach out to our team. We understand that you are happy with using Hypervisual and we respect that, but we would love to have a chance to correct your past experiences with Shogun, should you ever choose to come back and give us a try again!
Hey there! Thanks for your review. We appreciate the feedback.
I am sorry to hear that you didn't have a good experience with Shogun and I'd be happy to discuss the issues with you so that we can assist you better.
I understand you were facing some issues with the font sizes on the mobile view, however, I wasn't able to locate a previous conversation with our support team with respect to the issues. I apologize for the inconvenience.
We have a couple of options to ensure you can go ahead and adjust the font sizes as per your preferences on specific device views (for example, mobile) so that the text and the font work nicely across all devices.
I tried calling you, but I wasn't able to speak to you, however, I have also reached out to you via email and I would greatly appreciate it if you could reply back to us so that we can help you further.
Hoping to hear back from you soon.
Sweetan | Team Lead | Support
Shogun Page Builder
Definitely doesn't deserve its money. Their monthly subscription fee is so expensive. I even don't pay that much money to Shopify! I don't recommend...
Hello Berke! Sorry to see this review, and wish you had a better experience. Looks like you built 50 pages in our software while only 7 days into your 10 day free trial. Keep in mind that we let you keep your pages (live), even after you uninstall, so the cost to you was $0. Pretty surprised to hear that this was a negative experience, but we do want to make sure that you are satisfied. A member of our support team reached out to offer an extended free trial, as well as our support. Wishing you best of luck. -Nick (Cofounder, Shogun)
I dont understand all the high praises for this app. If you're designing something for mobile and desktop, it's very difficult to use. There no logic or way of knowing if you do one thing, it'll impact the layout of another on a different screen. Spent hours fumbling around hoping to get lucky. Nothing seemed to work. Deleted it.
Nnenna- hope all has been well. We reached out a few times, but I think we ultimately weren't able to get in touch. I TOTALLY feel your pain here. The screen settings feature in Shogun is helpful for creating experiences unique to screen size, but we need more powerful screen specific controls. Happy to say that we are working on that now, and it will be out soon. You can reach out to support@getshogun.com for a free re-trial. Ping us anytime if you need help. Thank you - Nick (Cofounder, Chief Product Officer)