Recensioner (3 306)
Förfina
-
Efter omdömen
The support team is great, responsive and helpful. However, the builder is just not good enough. Needs a lot of improvement in flexibility and UX. Still, this is the best one out of the three builders I have tried.
Hello there! Thank you so much for the review! We appreciate the honest feedback as it helps us to continue improving the app and your experience.
Please let us know if there's anything we can help with.
Sweetan | Team Lead | Support
This app is amazing!
I can fully customize the layout of my store without having to know any coding. I really love this app! well worth every penny!
I used Shogun Page Builder to build my site on Shopify and it's been really great so far. The thing I like the most though is their support team. They help by committee, so it's usually someone different answering every time, but the amazing part about it is they're able to respond far quicker than any other app that I've used so far. Really impressed!
I used Shogun Page builder to create a more unique home page. And they deliver, where I can easily manipulate the home page. The customer service team are true champions.
Shogun is a good tool for someone who has less standardied needs, but is not fully a developer. You dont need to be a developer or have a technical background to use shogun, but there is a learning curve. Once you get over it, it's ok to use and gives your shopify site more versatility.
Helpdesk is a mixed bag though- some times they seem to be very good at service at other times they seem rather nonchalant.
So, apparently my Shogun does not work because Shogun is not compatible with Shopify free themes. Do consider twice beforeyou use Shogun on a free theme. We were supposed to launch a few days ago and basically had eveyrthing in place, only to realize that Shogun is not compatible. Their development team will tell you that they can't give you an ETA and then when you message them, they will be "away". this is for paying customers. I am on the $99 plan. thanks
It is with great frustration and disappointment that I write this review. I used Shogun because the marketing videos seemed good, but when it comes to actually using it, shogun is 1. not user friendly, 2. functionalities are rigid . I signed up for the $99 plan, which includes live chat support. the live chat support replies fast BUT advice is inconsistent depending on the support staff helping you. I literally have different people telling me OPPOSITE things to do. and then, they also like to just show you standard links from their help page (Which i have already read and tried, and it doesnt work. that's why im asking for help on live support). they dont seem to want to help you look into the problem. generally feel quite annoyed and frustrated. The best example in point is when I tried to build internal anchor links. I literally WASTED 3 HOURS because they all tell me different things and shogun is just REALLY REALLY REALLY BAD. it's quite badly made if you ask me to be honest. their value proposition that it is so easy drag and drop, is really not, UNLESS, you just want a very simple landing page with maybe one button, shogun would work great. but if that's the case, why not just use a free shopify template?
---------------------------------------------------------------------------------------------------
the shogun code is just particularly bad if you are trying to do anything other than a normal one button landing page with no anchors. which you should just use a normal free template on shopify or if you want to pay out of the sandbox. shogun;s value prop that you can have more bespoke functions is moot since their code is not even properly set up and filled with errors.
Sorry to hear about the negative experience here. Just connected with our support team member who was helping out, sounds like you ran into some issues creating anchors. I've reached out personally, and also flagged this for technical support to look into. Please keep in contact, and we'll work to get this sorted for you. Thank you. - Nick (Cofounder, Shogun)
Great app for beginners!
Makes life such easier!
Shogun is very good tool for building pages, our team loved working with shogun. Have tons of features which make our life so easy
The customer support was very personable and helpful...I like when I can tell I'm definitely talking to a person. I think for what I was trying to accomplish with this app, it may be more complicated than what I need... but I'm excited to try it on other pages where I'd like more design elements than the standard Shopify page. So I'll definitely give it a try. Thanks for your help!
Hey there Nicole! Thank you so much for this review. We are happy to say we have a crew of great humans providing 24/7 support. If there's a feature you'd like to see Shogun offer in the future, let us know and we'll share that with our team. We can't wait to see the custom pages you build!
Allison | Team Lead | Support
Shogun Page Builder
Easy to use. Great video tutorials for learning to use the app. Customer support was quick to respond and nice to work with when I had a question while building my site.
very user friendly, excellent customer service :-)