Recensioner (3 306)
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Love this app. It has completely changed our website and allowed for in-house edits/development rather than using an expensive developer. The creators are very hands on and always very helpful and speedy in their replies. They have lots of video tutorials that are helpful too. drag and drop, user friendly, and all-around a very necessary app to have!
Code is hard to remove from store. Shogun support doesn't help you if you deleted their app. PageFly is MUCH MUCH better and user friendly.
Hi, Jochum.
Thank you for your review and for your feedback. I'm so sorry to hear that you are having a negative experience with Shogun.
I've reviewed this case and can see that you got in contact with us on Nov 5th at 7.47am (GMT), and our team did get back to you about a minute later. Unfortunately, we did make a mistake with the information that we sent in this email, providing details on removing code from your theme rather than your product pages - I apologise on behalf of the team for this. We didn't hear back from you but would love the opportunity to make this right with you.
Shogun will not remove code from your product pages when you uninstall the app from your store - we believe that you should be able to continue to benefit from using your pages even when you do not have an active subscription to Shogun. We offer the ability to "revert" the import of your pages that will remove Shogun code from your pages, but we wouldn't do this automatically so you don't lose your work.
My colleague is following up with you by email at the moment with instructions on how to remove the Shogun code from your product pages with Shogun uninstalled on the store. We would be happy to aid in the removal of this code, too, please just let us know if you would like us to do so.
Thank you - we look forward to hearing back from you and hope to make this a better experience!
Karl | Manager, Technical Support
charged me 99$ when i had uninstalled a long time ago, get back to me to refund my money please
Hi there!
Thanks for reaching out with your feedback.
We noted your request for a refund yesterday, and my colleague, Sweetan of the Billing team, replied to say that he had processed your refund and that the amount would be back with you in the next 5-10 days as per normal process.
It looks like our email reply may not have been received and we suspect the email address you used to reach out to us had a slight typo. If there are any outstanding action items, could you please write back to us or reply to the same email thread? We'll be happy to assist you.
Looking forward to hearing back from you.
James | Client Services
Shogun
Excellent app! Very responsive and helpful team, great pages, easy to use!
SHOGUN is legit THEE best app and service I have ever used. I design my site at all sorts of different hours of the day and they are always quick to respond and help me out with any questions I have. Honestly phenomenal. Legit the best service I have ever had.
Very easy for those of us non-technical folks. I was able to get designs up and published at an impressive velocity. More flexibility than your standard theme.
You're the best! Thank you, Tyler. Reach out anytime if you need help. - Nick (Cofounder, Shogun)
Ya. It's that good. We tried a few different things, but Shogun worked the best.
Much respect to Nick for quality prompt customer service.
really loving this tool and support!
Great app. I am a pretty decent coder but this just makes it FAST to get pages built and edit product pages.
I am using Shopify to build a membership side and Shogun allows me and my team to build pages without having to worry about teaching code.
There is more that can be added, but for the time savings and when it really comes down to it... what people expect... you can't beat it.
A great app and support is awesome too.