Helhetsomdöme
4,7
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
28 juni 2022

Sweetan was so quick to respond to my query and when there wasn't an obvious solution, found a great workaround that allowed me to do what I wanted in the first place. Great, friendly and efficient customer service, thank you!

Keto Hana
Storbritannien
18 dagar användning av appen
Shogun Labs, Inc. svarade 29 juni 2022

I'm glad I was able to help you, Becky! Thank you so much for leaving a review of your support experience. 😊

Happy to hear that the workaround worked.

Please do let us know if there's anything else we can help with in the future.

Thanks!

Sweetan | Team Lead | Support
Shogun Page Builder

24 januari 2018

Very easy to use and I've created great looking pages.
https://www.diamondsandglossaustralia.com

Diamonds Gloss
Australien
18 dagar användning av appen
7 april 2022

Shambolic - terrible service. The AB testing tool does not work at all and their excuses as to why were laughable. Stay away.

Wuffes
USA
Mer än ett år användning av appen
Shogun Labs, Inc. svarade 7 april 2022

Hey Josh,

Thank you for your feedback.

I'm sorry that you were experiencing issues with our AB Testing tool, our engineering team are aware of this issue and have successfully identified the issue. They are currently investigating solutions to this and hope to have a resolution soon. I totally understand the frustration when a feature is not working as expected.

I hope that you will give us the opportunity to turn your negative experience around.

Thank you,

Karl | Manager, Technical Support

10 mars 2020

Very good. Clever UI and very good onboarding process. Best app i have tested so far. Like the templates!

SHYNE
Tyskland
18 dagar användning av appen
30 april 2018

Amazing app, great support. I seriously can't believe how easy this makes it to build beautiful landing pages and include product. Shogun is a total gamechanger! Looking for a page builder for Shopify? Do yourself a favor and GET THIS ONE!

Gazelle Sports
USA
18 dagar användning av appen
18 mars 2023

We have a dozen Shopify stores, and we use Shogun on all of them. Great software and great support. We recommend them all the time.

student-orgs-1
USA
18 dagar användning av appen
Shogun Labs, Inc. svarade 20 mars 2023

Hey there, Robert! Thank you so much for taking the time and leaving us this review.

We are extremely happy to be able to serve you with all your stores. Thanks for sharing your feedback on the great experience you are having with Shogun and our support team. It was really great to interact with you earlier and we'll look forward to assisting you again in the future.

We also appreciate the recommendations. Thanks! 😊

Sweetan | Client Services
Shogun Page Builder

3 juni 2019

Shogun has helped fix one of the biggest deficiencies in Shopify, the ability to customize sub pages. Most themes have beautiful home pages but seriously lack in the shop and blog pages.

Shogun is a WYSWYG application that makes drag and drop customization easy and efficient. I would highly recommend this app to web designers who are building rich multi page websites off of Shopify.

A few downsides; the text blocks are somewhat limited on font availability although the header blocks seem to contain all the same fonts as Shopify. Also sometimes going back and editing elements that have several layers can be frustrating.

HerbBox Co
USA
Ungefär ett år användning av appen
10 januari 2021

Very handy app to build pages. But what is especially good is the customer service! Well done Shogun

T's
Nederländerna
17 dagar användning av appen
Shogun Labs, Inc. svarade 12 januari 2021

Thank you for the kind words!

Karl | Team Lead, Technical Support

25 april 2022

Overall it's great for what it does. What's not so great is relying on them when shit hits the fan. Something happened with their backend that kept us from updating our pages. Took them around a month to figure out what was wrong and fix it. Provided zero compensation for the issue even though I'm paying $$ each month. Hard to say how reliable they will be in the long run.

The MeatStick
USA
Mer än ett år användning av appen
Shogun Labs, Inc. svarade 25 april 2022

Hi there! Thank you so much for sharing your feedback and leaving us a review.

I'm glad to read that you find Shogun great, however, I am extremely sorry about the not-so-good experience you had. We strive to ensure that you have a good experience with our app and the support team.

I'll be happy to look into this further and would be reaching out via email. I'd appreciate it if you could follow up with me there.

Thanks! We appreciate your support.

Sweetan | Team Lead | Support
Shogun Page Builder

6 september 2019

I was having trouble with the product builder and couldn't figure out an issue. I used the live chat to ask a question and got a quick answer right away. Great customer service!

LuminAID
USA
17 dagar användning av appen