Recensioner (3 284)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 3 februari 2020

An excellent option to customize your shopify website. Once understood the philosophy (it's quite quick) you can start customizing on your own. My wish is that Shogun proposes more various templates and features to be even more creative and appealing.

sye-startyourengine
Frankrike
Ungefär 2 månader användning av appen
22 februari 2022

Was looking for an app to update my product pages. However I have a pretty large catalog and the page limit makes this useless. If you just need a landing page I am sure this would work fine (have used it in the past). Just think they have gotten greedy with pricing, $39 a month should be plenty.

Maddie's American Pet Products
USA
Ungefär 2 månader användning av appen
Shogun Labs, Inc. svarade 23 februari 2022

Hey there, Adam! Thank you for sharing your feedback.

I'm so sorry to hear that you've had a negative experience with Shogun.

It looks like there may have been some frustration with our current plans and the features that we offer. I apologize if you felt that we've gotten greedy with pricing. We make plan experiments based on the feedback we receive. Our plans with page limits have been active for over a year now. All our plans offer different features based on the requirements.

I have reached out to you via email and I would greatly appreciate it if you can follow up with me there. We'll do our best to ensure that we can turn your negative experience into a positive one.

Hoping to hear back from you soon.

Sweetan | Team Lead | Support
Shogun Page Builder

13 oktober 2021

Do not install unless you want to lose money. We installed the app, took time to set up a bunch of split tests, and the app was not tracking visitors and conversions accurately. Numbers were all out of whack. Many times the pages not loading for visitors. Very Buggy app. We contacted their support multiple times and all they said is you are right if should be working correctly we are sending to development team and weeks passed without issues being resolved and not even a courtesy follow up and then they have the audacity to still charge a premium for their non working app. Save your self time, money and headaches.

PrayFashion
USA
Ungefär 2 månader användning av appen
Shogun Labs, Inc. svarade 13 oktober 2021

Hello Carlos,
Our sincere apologies for the inconsistencies you've encountered with your analytics results. Our engineering team has been actively investigating the root cause of this issue. We'd love to continue working with you to provide a resolution and a positive experience. Our support team has reached out to you directly via email. We look forward to hearing back from you and continuing the conversation.

Thank you for your cooperation and understanding,
Jill N., Director of Client Services

8 juli 2020

So far - this has been awesome. It has integrated well with Recharge subscriptions as well as my standard products.

More importantly, the support has been amazing. I got sub-5-minute support with the first few questions via in-app chat and they resolved integrations across a few apps and Shopify.

It's still early days but the support alone has been top-tier.

Relax and Brew Coffee
USA
2 dagar användning av appen
Shogun Labs, Inc. svarade 10 juli 2020

Thank you so much for your review! So glad to hear that you are enjoying using Shogun and that the support team could help you out when you needed us!

Please do not hesitate to reach out if you have any other questions.

Karl | Team Lead, Technical Support

26 februari 2018

Overall great application and very easy to use. I wish there was a bit more flexibility, but it gives us what we need!

Turnabout Luxury Resale
Kanada
Ungefär en månad användning av appen
Redigerat 12 oktober 2021

The app has some great features packed in. My issue with the app is that it is NOT plug and play with our Shopify theme (which is a default Brooklyn theme from the Shopify app store). Shogun support generally always blames the issues on the theme and tells us to talk to our developer, which is problematic because we don't have a developer on-staff. If I push hard enough they will get their technical team involved and resolve the issue for us, but it's always a 'one-time courtesy'. This app should work with the native Shopify themes out of the box, and if there are issues they should offer to resolve them without hassle. I like the app functions, and if the support improves they will receive a better rating (updated this from 1* to 3* based on improvement I've already seen).

Boost Auto Parts
USA
Ungefär 2 månader användning av appen
Shogun Labs, Inc. svarade 1 oktober 2021

Hey there, Adam!

Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one.

I apologize if you felt that we are placing the blame elsewhere or sharing pre-written responses. This is certainly not something we would like you to experience. We sincerely appreciate the feedback and would work on this.

I see you have been in touch with my colleague, Lamberto to get this checked further. However, I have reached out to you in a separate email as well to learn more about the issue you are facing.

I hope to hear back from you.

Sweetan | Team Lead | Support

12 juli 2018

A gamechanger when it comes to blogs and articles for shopify.

What Katie Did
Storbritannien
2 dagar användning av appen
12 augusti 2020

Charles is amazing, thank you for your help! Really love this app -- Great work guys!...............

serenashub
USA
2 dagar användning av appen
Shogun Labs, Inc. svarade 13 augusti 2020

I'll be sure to pass those kind words onto Charles! It's always so nice to receive positive feedback like this. Thanks for leaving a review!

Let us know if there is anything else that we can help you with!

Karl | Team Lead, Technical Support

24 december 2021

how can i build a site like tableclothsfactory.com, I want to build the home page category list like this site

storymeme
USA
Ungefär en månad användning av appen
Shogun Labs, Inc. svarade 24 december 2021

Hi there! Thanks for the review.

I have reached out to you via email so I can answer the question for you.

Please feel free to reply to that email thread or reach out to us via our support email address - support@getshogun.com so that we can assist you better.

Thank you so much.

Sweetan | Team Lead | Support
Shogun Page Builder

3 februari 2018

Great app! Nick was always ready to help. I just had so much going on with other things I could not fully take the time to figure it out. Great customer service and experience!

Your Fashions For Less
USA
2 dagar användning av appen