Recensioner (3 306)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
16 maj 2023

I've been using Shogun across multiple Shopify stores for many years now and I absolutely love it. The app itself is great, but the support is even better! Justine was amazing. Thank you :)

The Hearing Co.
Kanada
Ungefär ett år användning av appen
Shogun Labs, Inc. svarade 16 maj 2023

Hey, Joshua! 👋 Thank you so much for sharing your feedback in the form of this review.

We greatly appreciate your support and are happy to hear that your experience with Shogun across so many stores has been so great. Justine is indeed amazing and I am happy to pass on the kind words to her and the entire support team. 🫶

Please let us know if there's anything we can assist you with. We'll look forward to assisting you again.

Sweetan | Client Services
Shogun Page Builder

8 februari 2022

I really enjoy using this app. Without it, I don't know where my website would be! It is super intuitive, and the more you work on it the better you become, and the better your page will look

Oso Real
Storbritannien
Ungefär ett år användning av appen
Shogun Labs, Inc. svarade 8 februari 2022

I'm so glad to hear that you've found Shogun Page Builder to be super intuitive! I totally agree that the more time spent using Shogun, the more you'll learn and the better your page will look :)

Thanks for taking the time to leave a review!

Kalen | Team Lead, Support
Shogun Page Builder

13 april 2023

Becoming proficient with the product requires some effort but their support team has been quick to reply and very helpful in resolving any issues.

ZBiotics
USA
12 månader användning av appen
Shogun Labs, Inc. svarade 14 april 2023

Hi there, Todd! 👋
Thanks for leaving us such honest feedback. We appreciate the kind words.

We are super glad to hear that our support team was able to help answer the questions and resolve the issues for you. We'll be here to assist you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

8 april 2022

excellent customer service, pretty much always available to answer your questions. have been able to do a lot with the app

Plant Beauty Distillery
USA
12 månader användning av appen
Shogun Labs, Inc. svarade 10 april 2022

Really glad to hear that our support team could help. We are always available to assist you. Thank you so much for leaving us a review. 🎊

Let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

30 september 2022

Ich nutze die App um einfach Anpassungen und das komplette Layout des Shops an zu passen. Nach kurzer ein Arbeitung ist die App sehr einfach und Inovativ. Ich finde es auch ein leichtes hier die Anpassung für Mobile Endgeräte zu machen. Und der Support ist auch super klasse. Schnell erreichbar und immer die richtige Antwort parat.

Dr. Bauer's
Tyskland
12 månader användning av appen
Shogun Labs, Inc. svarade 1 oktober 2022

Wow! 🤩
Thank you so much for leaving us such awesome feedback, Christian!

We are glad that Shogun has been easy to use, simple, and innovative for your requirements and that you are having such a good experience with the app and our support team. Thank you so much for your support.

We'll be happy to assist you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

13 oktober 2022

The app surpassed our expectations: it is easy to use, you can do a lot of customization, the FAQ’s of Shogun answered a lot of questions we had even about Shopify, the customer service is incredible, etc. Sweeten Mankotia from Shogun gave us an exceptional service: he replied to our messages the same day or the day after, and we’ve been able to resolve all of our problems easily and quickly. Thank you for all and it’ll be a pleasure to continue working on Shogun with Sweetan’s help.

www.hoscret.com
Kanada
12 månader användning av appen
Shogun Labs, Inc. svarade 17 oktober 2022

Thank you so much for the review, Anthony! 🫶

It makes our day when we hear that Shogun has surpassed your expectations. We did design the app to be easy to use that also offer options for customization.

It was great to communicate with you and I'm happy to be able to help resolve the issue for you. I and the support team are always here to assist you and we'll surely look forward to assisting you again.

We appreciate your love and support. 😊

Sweetan | Client Services
Shogun Page Builder

7 april 2022

Excellent customer service. Andre was fast to respond and attentive while listening to a goal I was trying to achieve using Shogun's building blocks. Andre even recorded a video showing me exactly how to achieve my goal. Great job!

African Ancestry
USA
12 månader användning av appen
Shogun Labs, Inc. svarade 8 april 2022

Hey there, Thank you so much for your review!

I'm really glad to hear that Andre could help. We try our best to record videos when possible to guide you in the right direction.

I'll be happy to share your feedback with Andre and the entire support team.

Please let us know if there's anything else we can assist with.

Sweetan | Team Lead | Support
Shogun Page Builder

19 april 2022

Great customer service! Reply quickly! Responds professionally and patiently! Good experience ,will recommend to friends.

Togopower
USA
11 månader användning av appen
Shogun Labs, Inc. svarade 19 april 2022

Thank you so much for your love and support! We appreciate the review and the recommendation.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

21 september 2022

We were stumped on a task and leaned on support for help. Their reply was quick and the solution was swift...just how CS should be. As we spend more time in the app, we are discovering so many cool features that are so easy to implement. And if I get stuck, I love knowing the support team will be quick & kind to help.

Denise Albright®
USA
11 månader användning av appen
Shogun Labs, Inc. svarade 22 september 2022

Thank you so much for taking the time and writing us a review, Denise!

We are excited to hear that you are having a good time exploring the cool features Shogun offers and that you have been finding it so easy to implement them.

Our support is always glad to assist and answer any questions you have. We'll continue doing that for you.

Thank you so much for all your love and support. ❤

Sweetan | Client Services
Shogun Page Builder

18 oktober 2022

Really good product with UNBELIEVEABLY GREAT SUPPORT. I asked a question and within 30 minutes, I had not just an answer but a video showing me exactly how to do it on the actual page I had built. Wow.

TOMME Cheese Shop
Kanada
11 månader användning av appen
Shogun Labs, Inc. svarade 19 oktober 2022

We greatly appreciate the review, Andrew! Thank you so much for sharing the positive experience you are having with Shogun and our support team. 😊

We strive to ensure we can share a resolution at the earliest and are always happy to record a video when possible.

Thanks for your kind words and please let us know if there's anything we can help you with in the future. 🤝

Sweetan | Client Services
Shogun Page Builder