Recensioner (3 303)
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The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!
Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team.
We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you.
We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update.
Please let us know if there is anything else we can help with. We appreciate the support. 😊
Sweetan | Client Services
Shogun Page Builder
It takes some time to learn how to use Shogun - but ones U do - it works pretty good. I would love IF Shogun would work on simplifying stuff even further, especially i miss the option to drag and drop pictures on the website in one take....
Shogun gave us far more control over the look and feel of our Shopify pages than we otherwise could have achieved. They also offer quick an top notch support.
Whilst we feel it is the best page builder too in the app store, there is still some way to go to match the capabilities of page builders on other CMS platforms.
Hello, Shogun takes a long time to load when I make a change, sometimes even 3 to 4 minutes to loading, it takes me a long time. What can I do to reduce the loading time? I have a good computer and a good connection. Sincerely.
Thank you for your review, and for your feedback! It really helps us improve. My colleague, Sweetan, has reached out to you with more information on resolving this issue that you're having so we can help you with this :)
Karl | Team Lead, Technical Support
Great and easy to use page builder. It enhances my template and gives me all possibilities I need for my online shop.
The support was very quick and helpful
Thank you so much for leaving us a review, Rebecca!
We are super glad to hear that our support was able to assist you in a timely manner. Please let us know if there is anything else we can help you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
A great app.
Shogun has been great in their product and support. I moved from Squarespace to Shopify and working with HTML pages was a problem. I use Shogun and it helps with making my info pages beautiful.
Support is great as well.
I used this app for all our stores layout and it is a unique experiences. It would be great if it can centralise all the content with multiple languages.
Great talking to the team last week. Really excited to be working with you on some of these advanced features. Our new syncing feature should solve a lot of this pain point. Feedback on a stronger content management feature set and integration with a translation/localization solution is noted. Reach to me anytime, I think Finbarr gave you my email address. Thanks again for your business :) - Nick (Cofounder, Shogun)
The "add product collection" section (which is a huge part of a home page), is a terrible native design. The pictures don't line up, because the text from the title can't be aligned.
The way Shopify builds their collection pages is beautiful. It's a shame I can't use that feature and just skip Shogun's collection snippet altogether. I can't make a home page with a collection section looking as bad as Shogun's does natively.
Also the drag and drop feature only works like half the time. I've had to switch browsers back and forth a few times already because it doesn't register that I'm dragging a block. The collection page is what really is disappointing though.
UPDATE: I have changed my review after some support from their team. The last 2 hours in my browser, I have had little to no trouble with the drag and drop. I'm not sure why it was messing up, but it seems better now.
Also, the solution for the collection was to keep my homepage in the Shopify native builder, but add "pages" in Shogun where there were elements I wanted to change. This allows me to keep Shopify formatting I like, but customization in other elements that Shogun offers.
Prompt response from support, and thoughtful answers. Changed from 1 to 4 stars
Hey Matt- Nick here ( cofounder that works on product at Shogun). Really appreciate the feedback. Glad we are able to resolve the drag and drop issue. The Product Collection element could definitely use some improvement and additional functionality. Feedback is warranted there. We are going to be doing a sweeping overhaul/improvement on all the elements in the coming months. We want to make it such that you're eager to build your homepage in Shogun. Please keep the feedback coming. We're here listening. Thank you again. - Nick (Cofounder, Shogun)
The app gets a little buggy at times, but the team to help is amazing and area always fast to help me with any issues that happen.
Sorry to hear that you had a bit of a buggy experience. I'm so glad to hear that our support was able to help resolve this quickly :-) Please just let us know if you have any other questions!
Kalen | Team Lead, Support
Shogun Page Builder