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GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)
Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊
We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks!
We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further.
Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍
Sweetan | Client Services
Shogun Page Builder
This is a great app. Also anytime there's an issue (not because of the app but something missing on our end), the support team is really quick to respond, identify the issue quickly and provide a solution. Thank you, James for your support today!
Cheers.
Thanks for taking the time and leaving us a review, Monica.
I am super glad to hear that you are finding Shogun to be a great fit for your requirements. Our support team is always available and happy to assist you. I will surely share the feedback with James.
Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
A great, easy to use app for our e-commerce store. The Shogun support team is always helpful and quick to respond to any technical issues.
Hi, Sarah! Thank you so much for leaving us a review. We're so glad you find Shogun Page Builder user-friendly. We'll pass on your kind feedback to our support team, as well!
Allison | Team Lead | Support
Shogun Page Builder
An easy-to-use tool for customization throughout a storefront. I've personally loved working with the app and the Shogun team to keep our webpages looking professional and dynamic!
Thanks for taking the time and leaving us a review, Parker!
We are happy to hear that you are finding Shogun an easy-to-use tool for your store customizations. Our team is glad to assist you and I'll be sure to share the kind words with the entire team.
Please let us know if you bump into any issues or have any further questions. 🙂
Sweetan | Client Services
Shogun Page Builder
Phenomenal support! Sweetan from Shogun helped me massively with his accurate, timely and proactive emails. I'm honestly impressed.
Thanks for leaving us such a wonderful review, Tim ❣
We sincerely appreciate the kind words and are happy to hear that you are having a great experience with Shogun and our support team.
It was great to communicate with you and we'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Good app but there's some basic functionality missing. Not being able to have 5 evenly-spaced columns is frustrating.
Edit: A+ For customer service, After leaving the above review customer service reached out before I had even finished the current task with a workaround.
UPDATE - It was great to connect with you Ryan and I greatly appreciate the kind words. 😊 I'll be sure to share the feedback with the entire team.
Thanks for trying the workaround. However, I do want to assure you that we value your feedback and suggestions as it helps us to offer you nothing but the best experience, and we'll continue to work on improving Shogun for you.
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Hi there, Auski team! Thanks for leaving us a review.
I am happy to hear that you find Shogun to be a good app. However, I can also understand your frustration while not being able to create 5 equal columns.
This is due to how the grid-based layout system works in page design. Shogun's column element is based off a 12-column system that is an industry-standard. This means odd column numbers that do not divide equally into 12 can not be equally spaced.
However, I was trying to locate a recent conversation about this request and I wasn't able to. We could have definitely shared more information and a workaround that may have helped to achieve this.
I am reaching out to you via email and will look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder
Had a problem with admin rights, got a response by the support team within minutes - problem solved.
Thanks for leaving us a review, Miriam!
We are glad to hear that our support team was able to resolve the issue within minutes. We'll be happy to assist you and answer any questions in the future as well.
Please don't hesitate to reach out to us again. 😊
Sweetan | Client Services
Shogun Page Builder
An excellent app with incredible customer service. So many capabilities of improving your store without the need for coding.
Update 3/22 - I was experiencing a minor issue with forms and the Shogun team went above and beyond to communicate with me, test my issue, provide recommendations that I can implement, and help me make sure things are working properly. This team is the best there is!
Hi there, Thanks for the review! Really glad to hear that we could help you out and you are enjoying Shogun.
Please do let us know if there's anything we can help you with. 🙂
Sweetan | Team Lead | Support
Amazing app - easy to use and allows you do a-lot of custom design work on already existing Shopify templates.
Thank you so much for your kind words!! Happy to hear that you are enjoying Shogun!
Let us know if there is ever anything we can help you with. :)
Karl | Manager, Technical Support
Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store.
Best service ever!!
Keep up the good work SHOGUN!
Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊
I am glad Matt could help and I'll be sure to share this with him.
We also look forward to assisting you again in the future. Thanks for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder