รีวิว (3,306)

การให้คะแนนโดยรวม
4.7
จำนวนต่อระดับคะแนน
  • 90% ของการให้คะแนนคือ 5 ดาว
  • 6% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 11 สิงหาคม 2019

Love this app! The page builder functionality allows you to design website pages visually. It's super easy to use and the support is incredible. The new AB testing option is also a great addition.

Stride Collective
ออสเตรเลีย
9 เดือน ในการใช้แอป
18 สิงหาคม 2020

I joined Shogun a couple of weeks ago, and the support I have received in so many different ways is totally outstanding, one of the Best that I've ever come across.

The support is 24/7, nothing is too small or too big, too silly or too complicated to ask.... I send an e-mail off and I know without a doubt that it'll be answered with all the very clear and uncomplicated information that I need to achieve what I was trying to do.

The reply to the e-mail I sent off a couple of hours earlier has prompted me to write this review because of the outstanding service that Andre gave to me. I'd been trying to doing something in particular & I just couldn't seem to get it to work, but I knew it would be easy, so I sent a couple of screen shots off in my email and Andre sent back to me a short time later, a link within my email to a screen capture video of the actual page that I was working on, just how to achieve what I was trying to do.

It was really simple and easy once I knew exactly how to do this.

Once again the support from Andre and all of Shogun is far more outstanding than any that I've come across for a looooong time.

The pages are simple, fun & easy to use, whether you use the templates or build from scratch. I see my business will defiantly grow, with now using Shogun. My only regret is that I didn't start using Shogun much sooner.

Thank you once again Andre, your time & expertise is gratefully appreciated.

Rose Lewis
Rose Lewis Quilting

roselewisquilting
ออสเตรเลีย
9 เดือน ในการใช้แอป
Shogun Labs, Inc. ตอบแล้ว 18 สิงหาคม 2020

Holy cow, what an amazing review! We are so thankful that you have had such a pleasant experience. Our team works really hard to ensure that you feel completely supported throughout your ecommerce journey and I am thrilled to hear that we hit the mark. Andre is one of our best and we're so glad you feel the same way :)

I will pass your comments along to Andre and once again, thanks so much for all of your comments!

Kalen | Team Lead, Support
Shogun Page Builder

4 พฤษภาคม 2020

Really helpful live chat team, and very flexible app which allows us to create a wide variety of content.

Olivia von Halle
สหราชอาณาจักร
9 เดือน ในการใช้แอป
Shogun Labs, Inc. ตอบแล้ว 5 พฤษภาคม 2020

We appreciate the review! So glad to hear that our support team could help you out! :)

Karl
Team Lead, Technical Support

16 พฤศจิกายน 2019

Best app to build a gorgeous website without a doubt! They make it super easy to build pages and completely customise everything!
Also I have to say they are super attentive and helpful, answering all my questions really quickly.

Would 100% recommend it!

Green Marks - גרין מרקס
อิสราเอล
9 เดือน ในการใช้แอป
7 กุมภาพันธ์ 2022

I used this app for being able to more modify my shop! I also created individual newsletter submission forms and the support, especially Sweetan was a great help for me on how to integrate this modification into my CRM list at Shopify. Fast and efficient, lovely support! Thanks!

PureCakes
เยอรมนี
9 เดือน ในการใช้แอป
Shogun Labs, Inc. ตอบแล้ว 7 กุมภาพันธ์ 2022

Hey, Jasmin! Thank you so much for the review. 🎉

It was great to communicate with you earlier and I am glad I could help. I am also happy to hear that you are having such a wonderful experience with Shogun while modifying your shop and the pages. 😊

We'd look forward to assisting you again.

Sweetan | Team Lead | Support
Shogun Page Builder

4 กรกฎาคม 2022

Really helped my store become very competitive. Highly recommended. Support is also very good, 24 hour chat support! You can't go wrong!

BandiTechStore
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
Shogun Labs, Inc. ตอบแล้ว 5 กรกฎาคม 2022

We are glad to hear about your amazing experience with Shogun. It is indeed very crucial to be competitive and we are happy to hear that Shogun helped do that for your store.

Thank you so much for sharing your feedback and for the recommendation.
Our support team is always available to assist you and we'll look forward to assisting you again.

Sweetan | Manager | Support
Shogun Page Builder

25 กุมภาพันธ์ 2021

I had multiple issues building page, and was easily navigated through solutions via their tech support team. They provided thorough instructions w accompanying video so nothing was left to chance. Only slight issue is there is no live chat or screen share available, but, regardless, they got the job done efficiently and once you understand platform and it's features it extremely easy to build in.

WUF WORLD UPDATE
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
Shogun Labs, Inc. ตอบแล้ว 2 มีนาคม 2021

Hi! Thank you so much for your review - really appreciate it! So glad to hear that the team could help you out. Please do not hesitate to reach out if you have any other questions!

Karl | Team Lead, Technical Support

แก้ไขเมื่อ 18 ธันวาคม 2019

Had some issues with the app initially, when I reached out to customer service they were extremely helpful and took the time to help solve the challenges we were having!

Craft Sportswear NA
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
Shogun Labs, Inc. ตอบแล้ว 15 พฤศจิกายน 2019

Hey Jon- I think Karl reached out directly earlier today, but wanted to follow up as well. Looks like we don't have record of communication with anyone from your account- we'll double check to make sure there isn't an issue with our systems. Did you get the help you need? Please let us know. Thank you. - Nick (Cofounder, Shogun)

7 มีนาคม 2023

Je suis très satisfait du service client Excellent support ! Rapide, réactif et serviable, c'est très appréciable.

FEGYNA
สวิตเซอร์แลนด์
9 เดือน ในการใช้แอป
Shogun Labs, Inc. ตอบแล้ว 9 มีนาคม 2023

Merci beaucoup de nous avoir écrit un avis, Cindy. 😊

Nous sommes ravis d'apprendre que vous vivez une expérience aussi merveilleuse avec Shogun et notre équipe d'assistance.

Nous serons ravis de vous aider à nouveau à l'avenir.

Sweetan | Client Services
Shogun Page Builder

16 มิถุนายน 2020

Shogun customer service is very helpful, They have very fast responses with extremely useful links and information, a big shout out to Shogun : )

Honua Hawaiian Skincare
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
Shogun Labs, Inc. ตอบแล้ว 18 มิถุนายน 2020

Thanks for your review! We really appreciate it!

Karl | Team Lead, Technical Support