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Finbarr and Nick have helped us numerous times with our site, nothing is too much trouble for them. Brilliant app, even better staff. 5 Stars
Great builder! Can't imagine my site without it!
Whenever I need help from Shogun, there is no help. They want you to hire a professional to do your need on their app.
Hey there, Ozkan! Thanks for leaving us a review.
I am sorry to hear that you didn't have a good experience with our app and the support team.
I see my colleague James has been in touch via email.
I apologize in case you felt there has been no help. It looks like what you were looking to achieve isn't a native feature when it comes to the product box element we have. However, we try out best to guide you in the right direction or share a workaround when possible.
We do value your feedback and suggestions as it helps us to work on features that would help all our users.
Sweetan | Client Services
Shogun Page Builder
Just recently started building my new website on Shogun and the service has been so easy and adaptable to use compared to other apps! If I have any questions support is so quick in responding and is extremely helpful by giving an in-depth response!
Thank you so much for leaving us a review, Marie! 🎉
It was really great to communicate with you earlier and I am happy to hear that Shogun has been easy and adaptable to use. We are super glad that you are having such a good experience. Thanks for sharing your honest feedback.
Our support team is always there to help you and we'll look forward to assisting you again. 🫠
Sweetan | Team Lead | Support
Shogun Page Builder
Very good App and easy to use. The support team is THE BEST you could imagine. if you don't understand sth, just write them and they will even show you what to do with screen captures and very detailed messages. Love it.
Thanks for your feedback, and for taking the time to leave a review! Happy to hear that the team could help you!
Karl | Team Lead, Technical Support
Shogun is very designer friendly; I have grown to love working with this app because it is so intuitive that it is almost like a virtual collaborator. The support is superb - some of the best that I have experienced - both in terms of solid, concise visual documentation, super-informative webinars - and the support staff, who have provided me with what amounts to a sort of mentorship that is guiding me to self-sufficiency and ultimately to mastery of the app. It is very clear to me that everyone who is associated with Shogun, both loves and are proud of the product they offer - and in my experience, they have every right to be proud of Shogun Page Builder! The only improvement that I could suggest is that custom elements were available in all (my) plan(s).
Wow! What a review! I'll pass along the comments regarding custom elements on on all plans. Not sure that one will get the stamp of approval, but always happy to pass along the feedback either way :-)
Thanks so much for taking the time to write such a thoughtful message, the entire support team and I appreciate it greatly.
Kalen | Team Lead, Support
Shogun Page Builder
Pretty easy to use and cool design templates. Awesome support !!
When knowledgeable people get back to you right away with screen recorded videos showing how to solve an issue…. Pretty cool.
Hi there, Marcel! We appreciate you taking the time and writing us a review.
It was great to communicate with you and I am happy to hear that you are finding Shogun to be easy to use where the design templates are helpful as well.
Our support team is always available to assist you and we'll look forward to assisting you again. Thank you so much! 🙂
Sweetan | Client Services
Shogun Page Builder
Great tool for getting more out of Shopify. They're actively making developments too. I'd recommend it to anyone who wants their pages to be able to do more, yet they don't know anything about coding etc.
The app allows you to create pages very easily! Whenever I faced a proble, I contacted the Shogun customer service, I got a reply very quickly every time and they have been very helpful :)
Glad to hear that you're finding Shogun helpful in creating your pages! Thank you for your review, please feel free to send along any feedback that you have that lost us a star to support@getshogun.com and we would be happy to log this and get it to the right team!
Karl | Team Lead, Technical Support
Great App and even better Support, thanks.
Stuart smartlock.co.uk